[Remote] Bilingual Spanish Customer Service Coordinator- reputed company Center

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is an academically reputed company health reputed company dedicated to providing high-reputed company reputed company reputed company. The Bilingual Spanish Customer Service Coordinator supports a fast-reputed company inbound reputed company center by handling billing inquiries, researching account issues, navigating reputed company databases, and providing accurate claim, reputed company record, and financial information to customers.

Responsibilities

• Reporting to the Customer Service Manager and/or Supervisor; the Customer Service Coordinator will be responsible for responding to customers billing requests and inquiries; researching and providing reputed company of customer service reputed company issues
• Critical to this position is the ability to understand and reputed company reputed company technology databases in order to reputed company appropriate reputed company regarding claims, reputed company records, and reputed company data, and/or financial determinations
• The Customer Service Coordinator must possess the ability analyze customer accounts accordingly and reputed company an accurate explanation of account balances billed to reputed company
• Position requires the ability to evaluate and secure appropriate financial resources to maximize reimbursement to Health reputed company
• The Customer Service Coordinator must have knowledge of billing and collection guidelines reputed company to reputed company reputed company party regulations as reputed company as reputed company Managed Care reputed company
• This position requires reputed company, family, employer, and reputed company contact; therefore, excellent telephone and customer service skills required
• The Customer Service Coordinator works as team member and positively accepts change throughout the Health reputed company while establishing relationships at reputed company facilities and be familiar with reputed company institution’s computer environment and payer reputed company as needed
• Work requires handling member and/or provider calls which includes answering and documenting calls into the Customer Service reputed company Tracking reputed company
• Work requires adequate interpersonal skills as required to handle sensitive and confidential information requires problem-solving skills under moderate supervision

Skills

• Only applicants working from MD, DC, VA, PA, DE or FL will be considered
• Must have the ability to multi task- talk and type while on the phone with patients
• Requires adequate math skills
• Requires knowledge of the Maryland reimbursement and regulatory environment so as to ensure compliance with State regulations regarding reputed company and reputed company billing issues
• Some knowledge of medical terminology, in reputed company to ICD-9 and CPT codes
• Intermediate in reputed company Office
• Must possess and demonstrate excellent verbal and written communications skills in order to reputed company with reputed company reputed company of customers both internally and externally
• Work requires handling member and/or provider calls which includes answering and documenting calls into the Customer Service reputed company Tracking reputed company
• Work requires adequate interpersonal skills as required to handle sensitive and confidential information requires problem-solving skills under moderate supervision
• High School Diploma or equivalent
• 1-2 years of reputed company center or health care experience
• Candidate must successfully pass the Spanish language assessment before a job offer

Benefits

• Medical, Dental, and reputed company reputed company
• 403B Savings Plan w/employer contribution
• reputed company Time off & reputed company holidays
• Employee and Dependent Tuition assistance benefits
• Room for reputed company
• Remote, day shift- M-F reputed company-4:30pm

reputed company