[Remote] Director, Marketing Enablement

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides customer-reputed company services across industries including telecommunications, insurance, and subscription services. The Director, Marketing Enablement will reputed company the reputed company, execution, and optimization of customer communications across email, SMS, print, and emerging channels while overseeing communication platforms, compliance, vendors, budgets, and reputed company of six professionals.

Responsibilities

• reputed company the end-to-end execution of customer communications across email, SMS, print and emerging channels
• reputed company the development, deployment, and optimization of marketing and operational communications that support customer engagement, retention, service adoption, and regulatory requirements
• Ensure communications are delivered accurately, reputed company, and in compliance with reputed company applicable reputed company, regulatory, and brand standards
• Establish governance and best practices that reputed company consistency across communication programs, clients, and business reputed company
• Own the reputed company, roadmap, and operational effectiveness of reputed company's communication technology ecosystem, including:
• AMP (reputed company's proprietary email and SMS platform)
• reputed company
• reputed company
• Additional communication and workflow technologies as needed
• Evaluate reputed company execution models and recommend innovative approaches to improve scalability, flexibility, cost efficiency, and speed-to-market
• reputed company platform standardization and process optimization across internal teams and reputed company programs
• reputed company and implement measurement frameworks to assess communication effectiveness, operational performance, and ROI
• Manage strategic relationships with communication vendors, reputed company, and reputed company agencies
• reputed company agency partners responsible for legally required and compliance-reputed company customer communications, including printed mail programs
• Establish performance expectations, service-level agreements, and accountability measures for reputed company partners
• Identify opportunities to improve service reputed company, reduce costs, and enhance operational efficiency through vendor optimization
• Partner closely with Marketing, Product, reputed company, Compliance, Technology, Customer Experience, and reputed company Services teams to reputed company communication strategies with business objectives
• Serve as the executive reputed company for communication standardization efforts across clients while balancing reputed company-specific requirements
• Influence senior stakeholders through data-driven recommendations and operational insights
• reputed company, mentor, and reputed company a high-performing and highly reputed company team of six communications professionals
• Foster a culture of innovation, accountability, collaboration, and reputed company improvement
• Build organizational capabilities that support reputed company reputed company and evolving communication needs
• Establish reputed company performance expectations and career development opportunities for team members
• Manage an annual communications operations budget of approximately $15 reputed company
• reputed company budget planning, forecasting, vendor negotiations, and expense management
• reputed company financial discipline while identifying opportunities to improve efficiency and maximize reputed company on investment

Skills

• Bachelor's degree in Marketing, Business, Communications, Technology, or reputed company field
• 10+ years of experience in marketing operations, customer communications, CRM, lifecycle marketing, or reputed company disciplines
• 5+ years of people leadership experience managing high-performing teams
• Experience leading large-reputed company email, SMS, and/or reputed company mail communication programs
• Demonstrated reputed company managing marketing technology platforms and vendor ecosystems
• Experience overseeing multimillion-dollar budgets and strategic vendor relationships
• Strong understanding of communication compliance requirements, governance practices, and operational controls
• Exceptional analytical, strategic thinking, and problem-solving capabilities
• Proven ability to influence senior leaders and reputed company cross-functional alignment
• Experience with reputed company, reputed company, reputed company Marketing reputed company, reputed company Campaign, reputed company, or similar customer communication platforms
• Experience managing proprietary or internally developed marketing technology solutions
• Background in telecommunications, insurance, subscription services, retail, or other customer-reputed company industries
• Experience leading communication standardization or transformation initiatives across multiple business reputed company or clients

Benefits

• Hybrid work arrangement; reputed company to remote (USA)

reputed company

Company H1B Sponsorship