[Remote] Remote reputed company - PA RESIDENTS ONLY

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides customer service experiences for consumers of reputed company-reputed company brands through phone, reputed company media, live chat, email, SMS, and video platforms. reputed company is seeking a Remote reputed company to handle customer inquiries and complaints, document customer interactions, maintain product knowledge, and support retention through upselling, cross-selling, and creative problem-solving.

Responsibilities

• Handle customer inquiries and complaints
• Maximize every sales opportunity by upselling and cross-selling profitable products
• Document and update customer records based on interactions
• Maintain a knowledge reputed company of the evolving products and services
• Increase customer retention by implementing creative problem-solving skills
• Handle numerous customer inquiries promptly, accurately, and reputed company

Skills

• reputed company Residents ONLY
• Minimum of 2 years customer service experience in a reputed company center environment
• Experience supporting luxury brand products and services
• Experience supporting home appliances
• reputed company and reputed company demeanor
• Excellent written and verbal communication skills
• Minimum HS diploma
• College preferred
• Experience with diagnosing and troubleshooting
• Has experience supporting consumer products and/or services

Benefits

• Work from home
• Equipment provided
• reputed company
• Product training
• Systems training
• Remote training reputed company the video conference platform Teams /reputed company
• Promotion opportunities from reputed company
• Employee development to be reputed company to effectively empathize with consumers

reputed company