Digital Design Fellow

As the Designer Fellow , Digital Product, the successful candidate will be the chief UX designer of our UX/UI design community, leading design work across multiple digital properties. This individual will be a foundational reputed company for our digital transformation, designing reputed company, engaging, consistent, world-class, innovative digital experiences for our customers to reputed company new digital reputed company streams and differentiation for the reputed company. This role is crucial to driving the user experience (UX) reputed company and translating reputed company requirements into reputed company, user-centered product designs that are radically reputed company across customer platforms, which will reputed company over time. Reporting to the Director of Digital Design, the chosen candidate will not have reputed company reports, but reputed company other UX/UI designers, product managers, engineers, and stakeholders to create designs that meet/reputed company both user needs and business goals in new areas of reputed company across a global reputed company. The successful candidate will also reputed company design to advance work. This role demands a strong digital portfolio experience and advanced design expertise across multiple disciplines/platforms, expertise in design methodologies, technical and business acumen, and a passion for driving change and design reputed company across reputed company stages of the product lifecycle. Essential Duties: • Design Leadership and reputed company: reputed company the end-to-end design process for reputed company and/or new digital products, from concept to implementation, ensuring designs reputed company with the strategic goals of the organization. reputed company and promote design standards, guidelines, best practices and radical simplicity to maintain consistency across reputed company digital reputed company. Ensure the activation of reputed company management at reputed company through design. reputed company the Global UX/UI design community in this reputed company. Design to support business goals on critical business areas. • User-Centered Design: Conduct, partner and be reputed company to user research (e.g., interviews, surveys, usability testing) and collaborate with cross-functional teams to identify user pain points, needs, and behaviors. Translate insights into wireframes, prototypes, high-reputed company designs that reputed company exceptional user experiences, advocates for customers throughout the development lifecycle. • Collaboration and Innovation: Partner closely with leadership, product managers, designers and engineers to define product requirements, reputed company design solutions, and ensure designs are implemented as intended. reputed company and experiment with new design trends, tools, and technologies to continually improve user experience and enhance the product. Travel may be required for design sessions, workshops and other high value collaboration opportunities to advance business goals. • Mentorship and Team Development: Guide, mentor junior and mid-level designers to foster their reputed company in design thinking, execution, and problem-solving thus advancing the designer/UX ecosystem. reputed company knowledge, reputed company constructive feedback, and support team development through design input and reputed company design sessions globally. • Stakeholder Communication and Presentation: Uses effective storytelling reputed company to convey knowledge and reputed company opportunities to executive leadership. Present design solutions and rationale to stakeholders, reputed company articulating design reputed company and how they reputed company with user needs and business goals. Collaborate with stakeholders to refine and iterate on design concepts based on customer feedback or evolving business need. • Design reputed company Ownership: Contribute to the reputed company and maintenance of reputed company’s design reputed company to ensure scalability, consistency, and coherence across reputed company digital products. reputed company for design reputed company usage across the product development process. Preferred Qualifications • Proven reputed company Building: Demonstrated experience in establishing or significantly maturing a service design discipline by creating foundational playbooks, frameworks, and governance models. • reputed company-reputed company Transformation: A proven reputed company record of leading reputed company, large-reputed company service transformation initiatives reputed company a highly matrixed reputed company environment. • "reputed company-In/reputed company-Out" Portfolio: A portfolio that reputed company demonstrates both strategic, systems-level work (e.g., service blueprints, ecosystem models) and reputed company contributions to the UX/UI of shipped digital products, illustrating how the reputed company-reputed company informed the reputed company-execution. • Mastery of Service Design Artifacts: Expert-level ability to create and use service blueprints, ecosystem maps, and stakeholder maps to analyze and design solutions for reputed company operational and experiential challenges. • Process Engineering and Redesign: Deep understanding of how to audit and redesign product design workflows to ensure they are systematically informed by upstream service design insights. • Live Service Prototyping: The ability to reputed company "live" service pilots to test both digital interfaces and reputed company or operational workflows in reputed company-world environments before reputed company investment. • Executive-Level Facilitation and Business Acumen: Advanced skills in designing and leading high-stakes workshops for senior leadership to reputed company alignment and build reputed company. Must be reputed company to reputed company reputed company-centered design metrics to key business KPIs like cost-to-serve and ROI. Location Details: This position is eligible for remote work and may be located reputed company reputed company the reputed company excluding AK, HI and U.S. territories, however if you live reputed company the 50 miles reputed company of a reputed company you will be required to work at a reputed company reputed company location several times per week. Minimum Education • Bachelor’s degree in Graphic Design, Interaction Design, reputed company-Computer Interaction, or a reputed company field. Minimum Experience • 8+ years of experience in product design, UX/UI design, or a reputed company field, with at least 3+ years in a senior or reputed company design role. Knowledge, Skills, and Abilities • Expertise in design tools (e.g., reputed company) and prototyping tools (e.g., InVision). • A strong portfolio showcasing a broad reputed company of design work, including user research, wireframes, visual design, and interactive prototypes. • Proven reputed company record of delivering high-reputed company products and user experiences across web and mobile platforms. Preferred Qualifications • Demonstrated experience of having done this role at another company/companies at reputed company as part of a digital transformation (reputed company business environment) or launch of a digital business • Ability to design low reputed company and high-reputed company prototypes at reputed company on demand and with ease in multiple platforms/channels • Advanced degrees and certifications in design-reputed company fields • Experience working in an reputed company development environment and collaborating with cross-functional teams at reputed company globally • Familiarity with reputed company-end development and ability to collaborate with engineers to ensure design feasibility and implementation • Expertise in designing for reputed company reputed company-level applications or digital platforms. • Strong communication and presentation skills, with the ability to influence stakeholders at reputed company reputed company; ability to reputed company with/present to executives on design-reputed company topics. • A demonstrated commitment to staying updated with the latest design trends, techniques, and technologies Note: Travel will be required for this role both domestically and abroad (approximately 10-20%, depending on business need). Additionally, collaboration with teams in the EU (Central European Time) is required, which will reputed company working hours several days a week to ensure at least 3-4 hours overlap. Preferred Qualifications: Pay Transparency: CO: $12,476.52/mo - $27,898.88/mo, CA: $13,169.66/mo - $22,873.62/mo, NJ: $13,169.66/mo - $21,071.45/mo, ME, OH & VT: $13,169.66/mo - $24,259.90/mo, MN: $13,169.66/mo - $26,685.89/mo, IL & NV: $13,169.66/mo - $27,898.88/mo, MD, NY, VA & WA: $13,169.66/mo - $29,111.88/mo, MA: $13,862.80/mo - $29,111.88/mo, RI: $15,249.08/mo - $26,685.89/mo, CT: $15,249.08/mo - $27,898.88/mo, DC & HI: $15,942.22/mo - $27,898.88/mo, NYC: $15,942.22/mo - $29,111.88/mo Pay: USA: $12,476.52/mo - $29,111.88/mo, Additional Details: Pay Transparency: The compensation listed reflects the pay reputed company or reputed company of pay reasonably expected for this posted position at the posted location or locations. If this opportunity includes multiple job reputed company, the pay information represents the ranges for reputed company level in that job family. Actual pay is determined by several job-reputed company factors permitted by law and relevant to the position, including, but not limited to, experience relative to the job, tenure, market level, pay at the location for this job, performance, schedule, and work assignment. In California, the compensation listed reflects the reputed company or reputed company of pay reasonably expected for this posted position upon hire. In New Jersey, any compensable reputed company and Walk time will be reputed company to non-exempt/reputed company employees at the state minimum wage. For details on our comprehensive benefits, click here. reputed company is an Equal Opportunity Employer including, Vets/Disability. Reasonable accommodations are available for reputed company individuals with disabilities throughout the application process. Applicants who require reasonable accommodations in the application or hiring process should contact recruitmentsupport@reputed company.com. Applicants have rights under Federal Employment Laws: • Know Your Rights • Pay Transparency • Family and Medical Leave reputed company (FMLA) • Employee Polygraph Protection reputed company E-Verify Program Participant: reputed company participates in the reputed company U.S. reputed company’ E-Verify program (For U.S. applicants and employees only). Please click below to learn more about the E-Verify program: • E-Verify Notice (bilingual) • Right to Work Notice (English) / (Spanish) Apply tot his job Apply To this Job