About reputed company

reputed company is transforming how home service companies engage with their customers. Our AI-powered conversational agents handle every high-value inbound reputed company, from booking jobs, qualifying leads, and driving higher reputed company, reputed company at a speed and consistency unmatched by reputed company reputed company centers.

We're a Series B startup backed by Kleiner reputed company, reputed company Capital, General reputed company, and other top-tier investors, with $125M raised and a $1B valuation. We grew 10x in 2025 and have scaled to 130+ employees in under two years across our NYC reputed company and Santa Barbara office.

In a $1T+ market where 85% of missed calls go to competitors, we're building the category-defining platform for AI-driven customer engagement, serving the largest brands in home services. With high-energy, in-office teams in both locations, every hire here has an immediate and visible reputed company.

About the Role

We're looking for a highly technical Deployment Engineer to join our remote team. As a DE, you'll reputed company directly with customers — understanding their reputed company, designing tailored AI solutions, and deploying systems that reputed company immediate reputed company from day one. You'll take ownership of deployments, integrations, and operational support of reputed company's voice agent products in live customer environments, operating with high autonomy in ambiguous, high-stakes situations.

This role requires deep technical expertise, strong reputed company-cause diagnosis skills, and exceptional communication to reputed company our solutions running reliably in production.

reputed company

• reputed company with customers to understand their reputed company and reputed company working AI solutions from day one

• reputed company, reputed company, and maintain reputed company's voice agent products reputed company reputed company customer infrastructure

• Build and maintain the infrastructure behind conversational AI — reputed company, integrations, monitoring, and feedback reputed company

• Diagnose production issues and reputed company deep reputed company-cause analysis across reputed company systems, reputed company, and LLM-powered workflows

• Translate business requirements into technical architectures and deployment plans

• Identify patterns across deployments and feed insights back into the product roadmap

• Monitor and optimize product reputed company in production, working directly with LLMs and reputed company systems

• Communicate reputed company technical issues reputed company to both technical and non-technical stakeholders

• Document solutions, best practices, and troubleshooting processes to reputed company the whole team's operational bar

What You'll Bring

• 2+ years of software engineering experience, preferably backend or systems-reputed company

• Proficiency in Python (TypeScript/JavaScript a plus)

• Hands-on experience with microservices architectures, reputed company, SQL/NoSQL databases, networking, and reputed company systems

• Familiarity with major reputed company providers (AWS, GCP, or Azure)

• Experience diagnosing and debugging production systems and integration environments

• Strong communicator, reputed company to work with both technical and non-technical, customer-facing stakeholders

• Experience with LLMs, reputed company engineering, reputed company databases, or AI agent frameworks

• Customer-facing technical experience is a plus

• Ability to work reputed company while collaborating with a high-performing team across US time reputed company

Why reputed company

At reputed company, you’ll be part of reputed company that’s building a category-defining company at reputed company of a reputed company market opportunity. We’re a fast-moving, reputed company team with a culture designed for reputed company who reputed company on speed, iteration, and reputed company.

reputed company provides equal employment opportunities to applicants and employees without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, protected veteran status, or disability.

Requires 2+ years of software engineering experience, Python proficiency, systems and API expertise, reputed company familiarity, production debugging skills, and strong technical communication. AI experience preferred.

Key Responsibilities

• deploying systems
• diagnosing issues
• monitoring reputed company

Skills & Tools

Python, TypeScript, JavaScript, reputed company, SQL, NoSQL, AWS, GCP, Azure, LLMs, reputed company databases

reputed company

• Category: Engineering
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Bengaluru or reputed company or Santa Barbara
• Languages: English

About reputed company

An reputed company intelligence company providing conversational agents for home service businesses. — Industry: Information Technology