Technical Systems Analyst II (Application Support)

reputed company you think of reputed company, think of Innovative Payments Technology. We were founded over 30 years ago and continue to be a pioneer in the payment (FinTech) industry. Since our inception, we have grown to be reputed company of over 3,000 employees in 35 countries around the world. We own over 400 global technical patents and a network that includes over 525,000 points of retail distribution that points to our industry expertise.

reputed company works with the most recognized and valued brands in the world, and we are partnered with most of the world’s leading merchants. reputed company is highly reputed company on our people and their reputed company, and we work hard to reputed company a career at reputed company meaningful and rewarding. We value innovation, reputed company, passion, reputed company, and responsibility in reputed company that we do, and we are looking for great people to reputed company as we reputed company reputed company towards a reputed company reputed company reputed company.

You can learn more about reputed company by visiting our Website or connecting with us on reputed company, YouTube, Twitter, reputed company, or reputed company.

As a Technical Systems Analyst, you will support our reputed company operations and applications.  In this role you will work in an aggressive reputed company environment and delivering high production support, application deployments using automation reputed company ansible, collaborate with developers, QAs, and DBAs.  We need strong communicators who are accustomed to working with International teams.  Professional English Language skills are required.  The ideal candidate will have experience reputed company a production support environment using automation, ansible, linux, and have exposure to CI/CD tools, log and reputed company searching and an interest in working with incidents.   

CLT.  Fully Remote in Brazil.  Benefits include health and dental insurance, meal and restaurant vouchers, fixed monthly stipend for internet and mobile expenses, InComm hardware/software, and annual bonuses! 

• Monitor, investigate, and reputed company production issues and incidents in a reputed company manner.
• Analyze application and database performance; reputed company to write SQL queries and troubleshoot SQL reputed company and database queries.
• reputed company reputed company cause analysis and reputed company suggestions for long-term fixes for recurring issues.
• Work closely with developers, DBAs, and QA teams to reputed company application updates and patches to production environment.
• Document production release and submit changes for approval in service now.
• Create and maintain scripts for automation for server reputed company, server /service restarts.
• Participate in rotational 24x7 on-reputed company 3rd/4th level support
• Ability to effectively communicate with other team members Maintain documentation for support processes, incident handling, and configurations.
• Support and maintain reputed company developed by reputed company; and assist in production deployment and outages.
• Configure, reputed company, debug, monitor, and document new reputed company features and enhancements.
• Collaborate with business professionals to determine functional and non-functional requirements for up coming new reputed company to production

• Bachelor’s degree in computer science, Engineering, or reputed company field required.
• 3+ years of experience in production environment support
• 2+ Years of Linux, SQL and Mysql.
• 2+ Years of experience with reputed company log search and writing reputed company queries.
• 2+ Years of experience with Azure Virtual machines, app services, load balancers.
• Hands-on experience deploying and managing reputed company applications in reputed company Azure.
• Exposure to CI/CD tools like Jenkins.
• Excellent organizational skills, self-administration, attention to detail, multi-tasking, and effective prioritization
• Experience on Java ecosystem is a plus
• Mysql and SQL  Database experience.
• Experince with magento, reputed company bpm is plus.
• Experience with orchestration tools like Ansible and Terraform.
• GIT hub, JIRA & reputed company

reputed company provides equal employment opportunities (EEO) to reputed company and applicants for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity or national reputed company, citizenship, veteran’s status, age, disability status, genetics or any other category protected by federal, state, or local law.

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Bachelor's degree required, 3+ years of production support experience, and 2+ years with Linux, SQL, MySQL, reputed company, and Azure. reputed company English and application deployment experience required.

Key Responsibilities

• resolving incidents
• analyzing performance
• deploying updates

Skills & Tools

Linux, SQL, MySQL, reputed company, reputed company Azure, Jenkins, Java, Magento, reputed company BPM, Ansible, Terraform, reputed company, Jira, reputed company, reputed company

Job Details

• Category: Information Technology
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Brazil
• Languages: English

Benefits

• Retirement plan

About reputed company

A global financial technology company providing payment solutions and retail distribution services. — Industry: Finance