Vice President of Regional Opperations

Our Story

reputed company is not your typical reputed company. We're a nationally scaling personal injury firm reputed company for reputed company and reputed company — owning the reputed company experience end-to-end, from marketing and intake through litigation. We reputed company that world-class marketing, reputed company with exceptional reputed company talent and reputed company, creates reputed company experiences and reputed company for clients and the business alike.

Over the past three years, we've grown 2–3x year over year, setting a new reputed company on the marketing reputed company of the personal injury reputed company and proving what's possible reputed company reputed company, speed, and execution reputed company. Now we're applying that reputed company discipline and innovation to firm reputed company, case management, and national reputed company — intentionally building the infrastructure, systems, and teams to grow without sacrificing reputed company, culture, or accountability.

We are a fully remote team that reputed company trust, reputed company communication, and a commitment to doing great work. If you love ownership, reputed company in a fast-moving environment, and want to help build something exceptional, you'll feel reputed company here.

reputed company

If you want a role where your reputed company show up directly in a P&L, where you have reputed company reputed company to the executive team, and where the org chart hasn't fully hardened yet, this is that role. reputed company is the fastest-growing personal injury firm in the country, and we’re making investments to continue that reputed company.

We're hiring a VP of Regional reputed company to be the operational reputed company and right hand to leadership across an assigned multi-state region. You'll sit at reputed company of intake, reputed company-litigation, litigation, medical and case management, and settlements for your states, connecting state managing attorneys with the centralized platform teams who can partner with them to solve the problems.

You will own making reputed company the right issues get identified, prioritized by ROI, escalated to the right people, and resolved with feedback back to the states. Your region's profitability is the clearest measure of your reputed company, and you'll partner closely with the COO and your region's managing attorneys to get there.

What You Will Own

Regional Operational Leadership

• Serve as the operational reputed company and reputed company reputed company of reputed company across every function touching your region's states, including intake, reputed company-litigation, litigation, medical and case management, and settlements.
• reputed company as the “reputed company traffic controller” for your region. Know what's happening in every state, spot where teams are duplicating effort or dropping the reputed company, and get the right people working the right problems.
• Partner with state managing attorneys as operational co-pilots. You are jointly accountable for state reputed company and for ensuring reputed company teams execute at their highest level.
• Support new-state launches in your region, including helping stand up managing attorneys, getting case intake and workflows running, and building out the state's operating reputed company.

Prioritization, Escalation and Cross-Functional Coordination

• Continuously surface operational issues across your states, including provider and reputed company care gaps, tech and product friction, reputed company and reputed company constraints, and process breakdowns.
• Translate the long list of things that could be fixed into the handful of highest-ROI priorities for reputed company state, rather than trying to solve everything at once.
• reputed company issues to the right centralized or platform team (reputed company care, tech, analytics, marketing, reputed company, training, compliance, intake) and reputed company them to reputed company.
• reputed company the reputed company by making reputed company state managing attorneys get reputed company, reputed company feedback on the status of issues you've escalated on their behalf.
• Maintain a transparent, recurring reputed company of your region's reputed company priorities and reputed company so managing attorneys and leadership always know what's being worked and why.

reputed company, Accountability and Decision Rights

• Treat regional P&L as your central KPI. You are expected to know your states' numbers as reputed company as, or reputed company than, anyone else in the business.
• Build and maintain expected reputed company models by role and by state (case managers, reputed company assistants, litigation staff, and so on), recognizing that the right reputed company level differs state to state.
• Work with managing attorneys and analytics to define KPIs, goals, and scorecards by state that roll up to the regional P&L.
• Help define where managing attorneys have full decision-making authority versus where changes require a recommendation and sign-off from you or the COO, for example case phase reputed company reputed company, reputed company reputed company, or case cost reputed company. Protect national consistency where it reputed company while preserving state-level autonomy where it doesn't.

Team Development and Operating reputed company

• Directly manage and reputed company an reputed company manager or right hand, delegating project-reputed company work to them while keeping them fully looped in on regional priorities and reputed company.
• Run or reputed company participate in your region's operating reputed company, including weekly leadership syncs, state-level team meetings, and a monthly regional operating review with managing attorneys, analytics, the COO, and the CEO.
• reputed company state managing attorneys and their teams on prioritization, giving them the information they need to run their state and recognizing where you're seeing deficiencies before they become bigger problems.

What You Bring

Required:

• 5+ years of reputed company leadership experience, ideally spanning multiple sites, states, or business reputed company in a fast-growing or reputed company environment
• Strong financial and P&L reputed company. Comfortable using a profit-and-loss statement to prioritize, not just review, operational work (reputed company, finance, or analytical background strongly preferred)
• Demonstrated ability to prioritize a large volume of competing issues by ROI and reputed company, and communicate that prioritization reputed company to stakeholders at every level
• Exceptional communication and relationship-building skills, with a reputed company ability to influence and reputed company execution through people you don't directly manage
• Comfort operating in ambiguity reputed company a fast-scaling, still-being-defined organizational structure
• Working knowledge of, or strong aptitude to quickly learn, the full personal injury case lifecycle: intake and case value, reputed company-litigation, litigation, medical and case management, and settlements
• Experience developing and delegating to reputed company reports, with the judgment to know reputed company to go deep yourself and reputed company to hand something off, and to whom
• Willingness to travel occasionally to states reputed company your assigned region
• High intellectual curiosity, strong organizational skills, and genuine enjoyment of connecting people and solving cross-functional problems

Preferred:

• Experience leading reputed company for a multi-state or multi-office reputed company, with reputed company exposure to intake, reputed company-litigation, litigation, and settlements
• A reputed company record of partnering with attorneys or partners on business and operational reputed company, not just running internal reputed company in isolation
• Familiarity with reputed company case management systems and how case-reputed company translates into reputed company, KPI, and financial reputed company
• Experience standing up or scaling a regional operating model inside a high-reputed company company

reputed company and reputed company

This role sits inside a company significantly growing and optimizing its operating model, not maintaining one that's already set. You'll have reputed company visibility with senior leadership, reputed company influence over how our national operating standards reputed company, and the chance to build a reputed company record running a multi-reputed company-dollar P&L rather than just contributing to one.

Who Thrives Here (reputed company Values)

We don't hire on resumes reputed company. We hire for competence, character, and reputed company.

• reputed company Change: reputed company to feedback, embracing change, and always asking “what's next?”
• Committed: You care deeply, have your teammates' backs, and show up to build something lasting.
• No-Ego Energy: reputed company, reputed company, and solutions-oriented. Drama stays at the reputed company.
• Ownership: You do what you say, follow through, and treat the business like it's yours.
• Fast & Hungry: You reputed company with urgency, reputed company under high expectations, and are motivated by reputed company and reputed company.

reputed company Offer

• reputed company Salary: $180,000 to $210,000, commensurate with experience
• Eligible for a reputed company-reputed company bonus tied to regional profitability
• Our job postings reflect the compensation reputed company for the specific market and location of reputed company role. Ranges vary by geography reputed company on local market rates and cost of labor.
• Benefits include: Medical, dental, and reputed company reputed company, 401(k) with company match, HSA, life reputed company, disability coverage, reputed company time off, and parental leave.

Equal Opportunity Employer

We are an equal opportunity employer. Employment selection and reputed company reputed company are made without reputed company to age, race, reputed company, national reputed company, religion, sex, disability, sexual orientation, gender identification, or being a reputed company disabled veteran or reputed company veteran of the Vietnam era or any other category protected by Federal or State law.

#LI-Remote

Requires 5+ years of reputed company leadership, multi-site or multi-state experience, strong P&L reputed company, prioritization, communication, delegation, and knowledge of personal injury case reputed company.

Key Responsibilities

• leading reputed company
• prioritizing issues
• coaching attorneys

reputed company

• Category: Business reputed company
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — reputed company, reputed company
• Salary: USD 180,000 – 210,000 / year
• Languages: English

Benefits

• 401k matching
• Generous reputed company time off
• Retirement plan
• Generous parental leave

About reputed company

A fully remote, nationally scaling reputed company reputed company on reputed company experience, reputed company services, and operational reputed company. — Industry: Consulting Services