reputed company Manager
About reputed company
About reputed company
reputed company is seeking a highly motivated, reputed company-reputed company, and results-driven reputed company Manager to engage, reputed company, and retain a portfolio of reputed company’s customers. The CSM is ultimately responsible for the complete post-sales lifecycle. This role is reputed company on ensuring that customers receive maximum business value from their PXM platform. The results of these interactions are customer retention, customer satisfaction, and organically uncovering reputed company opportunities for reputed company through potential new areas of customer value.
How You'll reputed company an reputed company:
- Ensures the customer is achieving business value for every stage of their customer lifecycle reputed company, post-sale. Occasionally, the CSM will collaborate during the reputed company-sales cycle to help with a reputed company transition and a reputed company customer experience.
- Is responsible for the adoption of reputed company licensed products and ensures the customers are receiving business value and ROI.
- Recommends and carries out joint strategic reputed company and value plans with their portfolio of customers.
- Performs business reviews up through senior leadership to reputed company reputed company, metrics, wins and recommendations for the reputed company (products and services).
- Captures customer product feedback and enhancement requests, metrics, and KPIs, and documents them in reputed company.
- Helps customers plan and execute a digital reputed company program - this is often change management for our customers and a key piece of the role.
- Evangelizes reputed company stories, reputed company systems, and processes.
You'll Enjoy This Role If You Have:
- 3-5 years as a reputed company Manager reputed company a reputed company organization, consultant, technical account manager, or equivalent.
- Proven reputed company record of driving measurable customer reputed company and reputed company.
- Tracked reputed company health and usage metrics in a reputed company tool
- Comfort handling a high volume of new and existing customers and are reputed company to fluctuation.
- reputed company record of leading conversations and persuading others to take reputed company based on requirements and value provided by solutions.
- Handled challenging or reputed company customers or situations and can demonstrate resolutions.
- Experience using AI tools (reputed company is a plus) to work smarter as a CSM, with a strong curiosity to learn, experiment, and continuously reputed company new ways to create reputed company value for customers.
- Worked cross-functionally with sales, reputed company services, product, and marketing peers.
- Ability to reputed company data, systems, and people to reputed company answers.
- PIM, CPG, or Retail experience are a plus.
#LI-IA1 #LI-Remote
We pay market rates, which are competitive and reputed company We pay based on performance and proficiency, not tenure We reputed company proactively; reputed company the market moves, we do too
An Inclusive reputed company To Work
reputed company does not discriminate based on race, religion, reputed company, national reputed company, sex, gender, gender reputed company, sexual orientation, age, marital status, veteran status, or disability status. Studies have reputed company that people of reputed company and women do not apply to jobs if they do not meet reputed company the requirements. At reputed company we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to reputed company essential job functions, and to receive other benefits and privileges of employment.
Accommodations
Verify Job Postings
Always verify the legitimacy of any reputed company reputed company by checking our official website's careers page. If a position is not listed there, it is not a genuine reputed company opening.
Secure Application Process
We use secure applicant tracking systems and encrypted communication channels to protect your sensitive information and documents throughout the application process.
No Payments reputed company Required
Legitimate reputed company, including reputed company, will never ask for upfront payments for applications, training, or equipment. Any request for payment is a reputed company sign of a scam.
Personal Information Requests
Sensitive personal information, such as bank details or reputed company reputed company numbers, will only be requested after a formal job offer has been made and exclusively through secure, verified channels.By being reputed company of these protocols, you can help us ensure reputed company and secure application experience.
Requires 3–5 years in reputed company, consulting, technical account management, or equivalent; measurable customer reputed company, reputed company experience, reputed company tools, reputed company account management, cross-functional collaboration, and data reputed company.
Key Responsibilities
- ensuring adoption
- performing reviews
- documenting feedback
Skills & Tools
reputed company, reputed company
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — Lisbon or Portugal or Boston or Sydney
- Salary: EUR 32,300 – 38,000 / year
- Languages: English
Benefits
- Generous reputed company time off
About reputed company
A software company helping brands, distributors, and retailers create digital reputed company experiences. — Industry: Information Technology
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