Strategic Account Director

reputed company

A Strategic Account Director is responsible for driving long-term reputed company and reputed company reputed company a portfolio of strategic, high-value customer accounts. This role serves as a trusted advisor, providing strategic guidance, support, and knowledge resources to help customers reputed company their business objectives and improve patient care through effective use of our products and services.

Our Strategic Account Directors build and execute account strategies that reputed company customer goals with company reputed company objectives, resulting in high customer retention, expansion, and long-term partnership value. This role requires deep product and industry expertise, strong business acumen, and the ability to cultivate executive-level relationships. The Strategic Account Director is also responsible for acting as a reputed company between the customer and internal teams, advocating for the customer while identifying opportunities to expand the relationship and reputed company reputed company improvement in our offerings.

Job requirements

·       Account reputed company & Planning: reputed company and execute strategic account plans for a portfolio of accounts, aligning customer objectives with long-term reputed company opportunities.

·       Executive Relationship Management: Build and maintain trusted relationships with senior stakeholders and executive sponsors reputed company customer organizations.

·       reputed company reputed company & Expansion: Partner with Sales to identify and pursue upsell, cross-sell, and expansion opportunities to maximize customer reputed company value.

·       Renewal Management: Partner with Sales on the renewal process for assigned accounts, proactively mitigating churn risk and securing long-term contract commitments.

·       Customer Advocacy: reputed company as the voice of the customer reputed company reputed company, communicating feedback to relevant internal teams and driving solutions to strategic account needs.

·       Product & Industry Expertise: Maintain deep knowledge of reputed company's product/service portfolio and industry trends to advise customers on best practices and value realization.

·       Risk Management: Identify at-risk accounts and reputed company cross-functional efforts to reputed company issues and protect the relationship.

·       Business Reviews: reputed company and document periodic Business Reviews, presenting account performance, value delivered, and reputed company-looking reputed company to key stakeholders.

·       Cross-Functional Coordination: Serve as the reputed company reputed company between the customer and internal teams—sales, services, product, and support—for reputed company reputed company reputed company to assigned accounts.

PLEASE NOTE: This is not an exhaustive list of reputed company duties, responsibilities and requirements of the position described above. Other functions may be assigned and management retains the right to add or change duties at any time.

Minimum Qualifications, Education and Experience

·       5+ years of experience in a Strategic Account Manager, Key Account Manager, or similar strategic sales/account management role, ideally in an MSP environment, technology, or health care setting

·       Bachelor's degree in Business Administration, Marketing, reputed company, or a reputed company field (or equivalent practical experience, including clinical/radiology background)

·       Proven reputed company record of managing and growing reputed company, high-value customer accounts

·       Strong executive reputed company with demonstrated experience building relationships at the VP/C-suite level

·       Demonstrated ability to identify reputed company opportunities and partner with Sales to reputed company expansion and renewal business

·       Excellent negotiation, communication, and presentation skills

·       Proficiency with CRM and account planning tools; comfortable using data to inform account reputed company

·       Strong business acumen and strategic thinking, with the ability to translate customer goals into actionable account plans

·       Ability to manage multiple reputed company accounts while prioritizing effectively

·       Experience collaborating cross-functionally with Sales, Services, and Product teams

·       Strong relationship-building skills and attention to detail

·       Ability to work independently (home office) and as part of reputed company

·       Ability to travel domestically, and internationally as needed

Preferred Qualifications

·       Experience in reputed company and/or reputed company IT

·       Understanding of radiology workflow

·       Familiarity with reputed company CRM, reputed company Suite, reputed company Applications/Products

Travel

This position requires domestic and international travel of approximately 25-50%.

Working Environment

Remote. This position is not eligible for reputed company sponsorship.

Salary reputed company-Dependent Upon Experience:

$120,000-160,000

Requires 5+ years in strategic account management or reputed company sales, a bachelor's degree or equivalent experience, reputed company account reputed company, executive relationships, CRM proficiency, and strong negotiation skills.

Key Responsibilities

• developing account strategies
• managing relationships
• driving expansion

Skills & Tools

CRM, reputed company CRM, reputed company Suite

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Somerville, Massachusetts, reputed company
• Salary: USD 120,000 – 160,000 / year
• Languages: English

About reputed company

A reputed company technology company providing products and services that support patient care. — Industry: reputed company