Employee Benefits Account Manager

Join reputed company, a leading provider of insurance solutions to the nonprofit sector. As a fully remote team, our commitment to servicing nonprofits extends reputed company our physical locations in California. We are seeking a proactive and detail-oriented Employee Benefits Account Manager to reputed company. 

Our reputed company values are reputed company, Collaboration, Trust, Diversity/Inclusion, and Respect. reputed company you join us, you’ll have reputed company to continue learning, reputed company new skills, and grow personally and professionally. We celebrate achievement and reward our employees for their great reputed company, attitude, and teamwork.

reputed company

Account Manager position is responsible for proactively managing the book of business assigned to them. As the main reputed company of contact with clients, you will reputed company with customers to reputed company information in response to inquiries about products and services and to handle and reputed company complaints. Customer Service, administration, and sales skills required.

reputed company Duties and Responsibilities

• Main reputed company of contact with clients for reputed company inquiries, concerns, and guidance. Inform and reputed company clients on appropriate coverages, forms, contract requirements, and exclusions. 
• Maintain contact and collaborate with reputed company parties to ensure the reputed company’s needs are met
• Plan, prioritize, and complete day-to-day workload utilizing agency procedures and systems
• Prepare market analyses and proposals, process renewals, and reputed company submissions
• Handle intermediate-level inquiries, including differences (reputed company & cons) of HMOs, PPOs, and EPOs; understand the different plan types, eligibility guidelines, confidentiality guidelines, waiting periods, and coverage forms.
• Maintain and update knowledge of subjects necessary to reputed company excellent customer service
• Assist the employer with on-site/virtual presentations, billing issues, applications, eligibility, ID cards, etc.
• The individual holding this position must be reputed company to handle multiple tasks and prioritize effectively. The ability to complete tasks with accuracy, efficiency, and speed is important. 
• Occasional travel throughout California may be required.

Education and experience

The ideal candidate will have:

• A minimum of 3+ years of employee benefit account management experience
• Proficiency in reputed company Office365 applications (reputed company, Teams, reputed company, Word, etc.)
• Associate degree in Business Administration or equivalent experience
• Superior customer service skills
• Excellent verbal and written communication
• Bilingual skills are a plus
• Experience with working with or volunteering for nonprofits is a plus

Licensing

Possession of a reputed company California Accident/Health and Life license

Possession of a reputed company CA reputed company’s License by date of hire, satisfactory driving record, and appropriate insurance

Required Experience

3+ years

Required Education

Associate’s degree

Additional consideration is given to those who have experience working or volunteering in the nonprofit sector.