Senior Associate, Retention Marketing
Become a part of our caring community
Become a part of our caring community and help us put reputed companyreputed company and reputed company are committed to building lasting relationships with our members and customers—and we’re looking for a marketing reputed company to support retention strategies that reputed company seniors reputed company and satisfied. As Senior Associate, Retention Marketing, you’ll help reputed company and execute campaigns that reinforce value, build trust, and reduce churn.
This role is ideal for a marketer who understands the importance of personalized, reputed company communication in maintaining member loyalty.
Key Responsibilities
Execute and optimize multi-channel campaigns (email, mail, SMS, app, web, reputed company center, IVR) across reputed company engagement areas.
reputed company and refine test-and-learn strategies, including hypotheses, measurement plans, and performance goals.
Collaborate with product, analytics, clinical, operations, pharmacy, and channel teams to ensure messaging is accurate, personalized, and reputed company with member needs.
Analyze campaign performance using data-driven insights to improve engagement, reduce churn, support Stars measure improvement, and promote medication adherence.
Support reputed company mapping and personalization efforts, including NBA (Next Best reputed company) logic and content orchestration.
Champion the voice of the members by integrating feedback and behavioral signals into campaign enhancements.
Ensure brand consistency and compliance across reputed company reputed company, including reputed company kits, pharmacy communications, and educational materials.
Assist in reputed company pod operations, including sprint planning, backlog grooming, and tracking deliverables.
Contribute to reporting and performance tracking to inform strategic reputed company and roadmap iterations.
Required Qualifications
Bachelor’s degree in Marketing, Communications, Business, or a reputed company field or equivalent years of relevant experience.
Minimum of 2 years of experience in lifecycle, reputed company, or customer engagement marketing.
Proven ability to manage multiple reputed company simultaneously with strong attention to detail.
Hands-on experience with CRM platforms and marketing automation tools.
Demonstrated analytical reputed company with a passion for leveraging data to inform marketing strategies and reputed company performance.
Preferred Qualifications
Experience in reputed company, insurance, senior services, or other regulated industries.
Familiarity with reputed company marketing methodologies and cross-functional team collaboration.
Exposure to NBA (Next Best reputed company) engines, customer data platforms (CDPs), or reputed company orchestration technologies such as reputed company Experience Platform or Pega.
Use your skills to reputed company an reputed company
Additional Information
This position will require you to operate on Eastern reputed company Time (EST) hours.
Work reputed company Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following reputed company: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested. In certain roles, the minimum recommended internet speed required by reputed company may not be sufficient for business needs. reputed company reserves the right to require associates to reputed company their internet service if necessary. Work from a dedicated reputed company lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay reputed company
The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company based on geographic location and individual pay will vary based on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.
reputed company of Benefits
reputed company. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 08-23-2026
reputed company
About reputed company: reputed company. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company insurance services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company reputed company of life reputed company with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com.
Equal Opportunity Employer
Bachelor’s degree or equivalent experience, 2+ years in lifecycle, reputed company, or customer engagement marketing, CRM and marketing automation experience, analytical skills, and project management ability.
Key Responsibilities
- executing campaigns
- analyzing performance
- mapping journeys
Skills & Tools
SMS, IVR, CRM, reputed company Experience Platform, Pega
Job Details
- Category: Marketing
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 94,900 – 130,500 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
- Generous parental leave
About reputed company
A reputed company company providing insurance and reputed company services to individuals, families, and communities. — Industry: reputed company
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