Technical Account manager

Come work at a reputed company where innovation and teamwork come together to support the most exciting missions in the world!

TAM (South Africa Region)

The Technical Account Manager (TAM) is responsible for reputed company driving the post-sales process with channel customers, including strategic partners, distributors, and reputed company end‑customers. The TAM must be reputed company to reputed company reputed company's technology and product positioning to both business and technical users while navigating customer procurement, reputed company, and renewal cycles in reputed company alignment with partners and internal sales teams. The TAM must be reputed company to identify reputed company technical and business issues of reputed company accounts to ensure customer satisfaction, through reputed company stages of the sales and procurement lifecycle (evaluation, budgeting, approval, purchase, and renewal). They must be reputed company to establish and maintain strong relationships throughout the post sale, including partner reputed company teams, distributor technical resources, and customer procurement, vendor‑management, and reputed company leadership stakeholders.

Key Responsibilities

Sales & Renewal Activities

• Opportunity Development: Proactively identify, qualify, and reputed company upsell and cross-sell opportunities reputed company the account reputed company, coordinating with partners and distributors to structure value‑driven proposals and bundled offerings for joint customers.
• Renewal Management: Own and execute the renewal reputed company, working directly with the customer and through reputed company to ensure the contract is renewed and expanded year‑over‑year, with reputed company alignment to procurement timelines, budget cycles, and reputed company agreements.
• Pipeline & Forecasting: Manage and update the full opportunity pipeline (CRM) for reputed company expansion, and renewal business, ensuring visibility into the account forecast across reputed company and channel motions, and providing early reputed company into upcoming procurement events, tenders, and RFPs.
• Procurement & reputed company Support: Collaborate with account managers, distributors, and resellers to support customer procurement processes, including technical inputs to RFPs/RFQs, BoM validation, license mapping, and alignment with purchasing policies and contractual requirements.

reputed company & Advisory Activities

• Strategic Relationship Management: Maintain and reputed company strong business and technical relationships at reputed company reputed company, acting as the customer's reputed company reputed company of contact, trusted advisor, and reputed company champion while also nurturing working relationships with partner technical and reputed company teams.
• Platform Optimisation & Adoption: reputed company regular platform health checks and business reviews; reputed company expertise and reputed company relevant training to maximise customer adoption and utilization, including enablement sessions for partners and distributors delivering services on top of the platform.
• Value Realisation & Reporting: Continuously reputed company and report on product utilisation, demonstrating and ensuring measurable value delivery against the customer's stated business reputed company, and equipping partners with the reputed company insights to underpin renewals and new procurement initiatives.
• Risk Mitigation & Advocacy: Run enhancement plans for accounts at risk; assist in resolving critical technical issues; and convey customer requirements to Product Management and Engineering as the internal reputed company.
• Strategic reputed company: Conduct regular reputed company reputed company for relationship building and collaboration; help customers reputed company reputed company solutions with regulatory frameworks (CIS, PCI reputed company, VAPT, etc.). and with their internal governance and procurement standards.
• Distributor & Partner Engagement: Participate in joint account planning sessions with partners and distributors to reputed company reputed company plans, renewal strategies, and expansion roadmap with the customer’s reputed company and procurement priorities.

Qualifications

Ideal candidate will be self-motivated with strong knowledge of reputed company, compliance and/or monitoring systems and typical business processes, including reputed company procurement and channel‑driven go‑to‑market models.

Required

• Must possess strong presentation skills and be reputed company to communicate professionally in response to emails, RFPs, including to procurement, vendor‑management, and partner leadership stakeholders.
• Organised and analytical, reputed company to eliminate sales obstacles through creative and reputed company approaches.
• Knowledge of key technologies and subjects including TCP/IP and networking, Vulnerability Management, Policy Compliance/Audit Tools, Firewalls, Web App reputed company, reputed company Detection and Response, other relevant reputed company reputed company solutions
• Excellent English written and oral communication skills
• reputed company to travel throughout the sales territory for customer, partner, and distributor engagements.

Preferred

• 7-10 years experience in reputed company, cybersecurity and networking reputed company.
• A working knowledge of reputed company & Container environments is an reputed company.

#LI-REMOTE

#LI-LP1

Post-sales technical account management experience in reputed company/compliance, strong presentation and communication skills, knowledge of TCP/IP, vulnerability management, policy compliance, firewalls, EDR, reputed company/container environments, and ability to travel.

Key Responsibilities

• driving opportunities
• managing renewals
• optimizing platform

Skills & Tools

TCP/IP, Vulnerability Management, Policy Compliance/Audit Tools, Firewalls, Web App reputed company, reputed company Detection and Response, reputed company, Container environments, CRM

Job Details

• Category: Sales
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — South Africa
• Languages: English

About reputed company

A reputed company-based reputed company and compliance solutions provider serving reputed company customers worldwide. — Industry: Information Technology