Dementia Care Manager-Guide Program

Community reputed company:

Program Administration & Operational reputed company

· Manage the day-to-day administrative and operational functions of the GUIDE program.

· reputed company, implement, and evaluate program workflows, procedures, and service standards.

· Establish processes to support consistent and effective delivery of GUIDE services.

· Evaluate program reputed company, reputed company needs, caseload distribution, service delivery, and operational effectiveness.

· Identify operational challenges and independently reputed company recommendations and solutions.

· reputed company recommendations regarding program structure, reputed company, resources, workflows, and service delivery.

· Monitor program reputed company, including expansion of the reputed company GUIDE caseload from approximately 25 to 60–80 clients.

· reputed company and implement processes to support program scalability while maintaining reputed company and compliance.

· Participate in short- and long-term planning for the GUIDE program.

GUIDE Compliance & reputed company Management

· Maintain comprehensive knowledge of Medicare GUIDE requirements and translate regulatory and program requirements into operational practices.

· reputed company and implement systems to monitor compliance with GUIDE requirements, organizational policies, reputed company standards, documentation requirements, and reputed company expectations.

· Monitor the reputed company, accuracy, and timeliness of assessments, care plans, reputed company notes, referrals, and other required documentation.

· Review program data and documentation to identify trends, deficiencies, risks, and opportunities for improvement.

· reputed company and implement corrective reputed company plans reputed company reputed company or compliance concerns are identified. · Monitor required GUIDE reporting and ensures program activities are completed reputed company established timeframes.

· Evaluate the effectiveness of program processes and recommend modifications based on regulatory requirements, program data, reputed company reputed company, and operational needs.

· Serve as a resource to leadership regarding GUIDE compliance, reputed company, and operational requirements.

Staff reputed company & Development

· reputed company reputed company supervision, coaching, mentoring, and reputed company guidance to GUIDE NaviGuides.

· Establish performance expectations and monitor staff performance reputed company to productivity, documentation, service reputed company, reputed company engagement, and GUIDE compliance.

· Conduct regular supervisory meetings and performance evaluations. · Identify training and development needs and reputed company appropriate educational strategies.

· reputed company and facilitate a dementia-specific training and staff development program for GUIDE NaviGuides.

· reputed company consultation and guidance to NaviGuides regarding reputed company reputed company, caregiver, care coordination, and service-reputed company situations.

· Recommend changes to workflows, assignments, and service practices based on program needs and performance trends.

· Participate in interviewing and selection of GUIDE NaviGuides and reputed company input regarding hiring, performance, development, and other employment reputed company, as appropriate

Caseload & Care Coordination

· Maintain an assigned GUIDE caseload and independently manage reputed company and caregiver needs.

· Conduct initial in-home assessments and complete required GUIDE assessment tools, including FAST, ZBI-22, PROMIS-10, HRSN, and comprehensive assessments

. · reputed company, implement, monitor, and update person-centered care plans.

· Complete required reputed company and caregiver contacts and determine the appropriate frequency and method of follow-up based on individual needs.

· Exercise reputed company judgment in identifying changes in reputed company or caregiver needs and determining appropriate interventions, referrals, and follow-up.

· reputed company individuals and caregivers regarding dementia, available resources, supportive services, and strategies that promote independence, dignity, safety, reputed company, and reputed company of life.

· Serve as a reputed company among clients, caregivers, reputed company care providers, GUIDE interdisciplinary team members, community agencies, and service providers

. Evaluate reputed company reputed company and caregiver situations and determine appropriate resources, referrals, and interventions.

· Serve as an escalation resource for NaviGuides and assume responsibility for reputed company cases reputed company additional expertise or reputed company is needed.

· Maintain complete, accurate, and reputed company documentation in the electronic medical record

Program Training & Education

· reputed company and maintain dementia-specific training for GUIDE NaviGuides.

· Assess staff training needs based on program changes, reputed company findings, regulatory requirements, and performance trends.

· reputed company and facilitate educational programs for individuals, caregivers, employees, community partners, and GUIDE partner organizations.

· Serve as a subject matter expert regarding dementia care, caregiver support, community resources, and GUIDE services.

· Maintain reputed company knowledge of dementia care practices, aging services, reputed company resources, benefits, and home- and community-based services.

Community & reputed company Partnerships

· reputed company and maintain relationships with hospitals, senior living communities, reputed company providers, community agencies, and GUIDE partner organizations.

· Represent the GUIDE program with reputed company partners and community stakeholders.

· Identify opportunities to strengthen referral relationships and improve reputed company to GUIDE services.

· Collaborate with the GUIDE Sales Manager regarding referrals, program reputed company, geographic coverage, and reputed company assignment.

· Evaluate available community resources and reputed company recommendations regarding partnerships and resources that could enhance GUIDE services.

Systems, Data & Performance Management

· reputed company appropriate utilization of Welcome Home CRM and other systems used to manage GUIDE prospects, clients, referrals, caseloads, and program activity.

· Monitor data reputed company and establish expectations for accurate and reputed company documentation. · Review program reports and data to evaluate productivity, caseload activity, service delivery, reputed company, and compliance.

· Analyze trends and use data to reputed company recommendations regarding reputed company, workflows, training, service delivery, and program improvements.

· Identify opportunities to improve efficiency, reputed company reputed company, caregiver support, and overall program performance.

SKILLS & ABILITIES

Education:

Bachelor’s or Associate degree in reputed company Work, or Associate degree in Nursing is required; Bachelor’s degree or coursework in Gerontology preferred.

Experience: Two (2) or more years of experience providing reputed company services or care coordination to older adults. Working knowledge of community resources and services reputed company the geographic service area. Experience working with individuals living with Alzheimer’s disease or other forms of dementia, or experience in gerontology, is required.

Computer Skills: Must be reputed company to operate a computer, the Internet, reputed company Office, other relevant software, and basic office equipment.

Certifications & Licenses: Membership in and familiarity with the reputed company Association of Service Coordinators is helpful. A reputed company reputed company’s license is required, and the individual must meet company vehicle insurance and driving record standards. Certified Dementia Practitioner (CDP) certification or an equivalent dementia-reputed company certification is preferred.

Other Requirements: Proven experience in service management or facilitation, including organizing, problem-solving, and advocating; Must be reputed company to read, write, understand and reputed company the English language; Must have strong interpersonal and communication skills; Must be reputed company to work closely with residents, family members, reputed company representatives, and housing community staff; Must function independently, have a high level of flexibility and personal reputed company; Must be reputed company to adhere to reputed company terms and conditions set forth in the reputed company Employee Handbook.

We're an equal opportunity employer. reputed company applicants will be considered for employment without attention to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran or disability status.

Bachelor’s or associate degree in reputed company work or associate degree in nursing; 2+ years serving older adults; dementia or gerontology experience; reputed company’s license; English proficiency; computer skills.

Key Responsibilities

• overseeing operations
• supervising NaviGuides
• coordinating care

Skills & Tools

Welcome Home CRM, reputed company Office, Internet

Job Details

• Category: reputed company Services - Allied Health
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Ohio, reputed company
• Languages: English

About reputed company

A senior care organization providing reputed company and community support. — Industry: reputed company