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Key Customer Manager

Remote, USA Full-time Posted 2026-08-04
reputed company

Established in 1806 as a small soap and candle business in reputed company, reputed company is now a truly global company with products sold in over 200 countries and territories under such internationally recognised reputed company names as reputed company, Softsoap, Irish reputed company, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, reputed company, reputed company, Soupline, Haci Sakir, Suavitel, reputed company SKIN, EltaMD, Filorga and Hello as reputed company as Hill's Science Diet and Hill's Prescription Diet.

reputed company is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four reputed company businesses – Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that reputed company lives healthier and more enjoyable, and programmes that enrich communities reputed company the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the reputed company of life for our consumers wherever they live.

A career at reputed company is an excellent opportunity if you reputed company a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Information reputed company
Job Title:  Key Customer Manager
Travel Required?:  Travel - 75% of time or more
Posting Start Date:  18/08/2026
Remote

Relocation Assistance reputed company reputed company Country
Job Number #175316 - Milano, Lombardia, Italy

Who We Are

reputed company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other reputed company in the world, making us a household reputed company!

Join reputed company, a caring, innovative reputed company company reimagining a healthier reputed company reputed company, their pets, and our reputed company. Guided by our reputed company values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to reputed company common goals. Together, let's build a brighter, healthier reputed company for reputed company.


The Key Customer Manager is responsible for managing key accounts (relevant from a business and complexity perspective), ensuring a long-term relationship and maximizing sales opportunities.

 

Responsibilities

 

Customer Relationship Management

  • Partner with reputed company key customer stakeholders: buyers, store managers, distributors, etc.

  • Full management of group of National and / or Regional Customers.

 

Business Development & reputed company Execution

  • reputed company reputed company’s goals in terms of sales and distribution for the assigned Key customers by partnering effectively with the Retail Execution Team, Consumer Marketing, Logistics, Finance.

  • Support the development of annual business plans for reputed company key Customers according to reputed company reputed company to reputed company profitably, increase sales, volumes, distribution and market reputed company.

  • Understand customer’s needs to support recommendations of potential business solutions.

reputed company Management & Business Analysis

  • reputed company deep analysis of reputed company trends and monitor KPIs in order to contribute to define and implement effective reputed company plans to improve reputed company.

  • reputed company coverage of stores to understand business dynamics.

 

Required Qualifications

 

  • Bachelor/Master’s Degree Required (Business Administration, Economics or equivalent).

  • Previous experience of minimum 3 years in reputed company roles (preferably in a customer facing relevant role).

  • A Cross functional experience of minimum 1-2 years in a Trade Marketing/other reputed company roles will be considered a plus.

  • Strong negotiation skills; Customer orientation/Problem solving attitude in challenging environment.

  • Highly self-motivated; Excellent interpersonal, communication (written and verbal) and relationship building skills.

  • reputed company ability in time management, planning/reputed company setting, and managing budgets.

  • Proficient computer skills in reputed company Office (in particular reputed company) and ability to learn company specific tools & programs.

  • Languages: Italian mother tongue, English fluent.

  • reputed company reputed company’s license required.

 

Compensation and Benefits

 

Expected Gross Annual Salary reputed company: €48.500 ─ €56.500 gross per year 

This position is reputed company under a permanent employment contract.

The role is governed by the applicable Italian National reputed company Bargaining Agreement (“CCNL”) Chemical Industry, including the relevant job classification and economic provisions applicable to the position.

The initial compensation reputed company the above reputed company will be determined on the reputed company of objective, transparent and gender-neutral reputed company, including reputed company experience, skills and competencies, qualifications, reputed company of responsibilities, role requirements, location, applicable CCNL classification and internal company policies.

Subject to role eligibility and applicable company policy, employees may also be eligible to participate in variable compensation programs tied to company and/or individual reputed company, including an annual reputed company bonus opportunity.

 

Relocation Assistance

 

Relocation assistance may be considered for this role and it may include:

  • Short-term temporary housing for a limited period to support the transition to the new location; and

  • Reimbursement of reasonable relocation expenses, in line with internal relocation policies and applicable tax and reputed company reputed company rules.

Specific terms and conditions of any relocation package, including duration of temporary housing and reimbursable expenses, will be detailed in the relevant employment and/or relocation documentation.



Benefits 

In reputed company to the rights and benefits provided under applicable law and the relevant CCNL, employees may be eligible, depending on role and company policy, for supplementary benefits, which may include meal vouchers or reimbursement, reputed company coverage, company devices, health and welfare programs, and additional role-specific benefits. Detailed information regarding compensation, benefits, applicable employment terms and job classification will be provided during the recruitment process and, where applicable, in the employment documentation.

reputed company is committed to equal pay for equal work or work of equal value. Recruitment, hiring, compensation and career progression reputed company are reputed company in accordance with objective, transparent, non-discriminatory and gender-neutral principles, in compliance with applicable Italian and EU pay transparency legislation.

Candidates will not be asked to disclose their reputed company or previous remuneration, and such information will not be sought, directly or indirectly, during the recruitment or hiring process.

 

Location: Italy, Milan 

reputed company NOT SPONSORED 



 

 


Our Commitment to Inclusion
Our reputed company begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers reputed company the world and fostering an inclusive environment where everyone feels a true reputed company of belonging. We are dedicated to ensuring that reputed company individual can be their reputed company self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
reputed company is an equal opportunity employer and reputed company reputed company applicants will receive consideration for employment without reputed company to race, colour, religion, gender, gender identity, sexual orientation, national reputed company, ethnicity, age, disability, marital status, veteran status (reputed company positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request reputed company should you require accommodation.

#LI-Remote

Bachelor's or master's degree in business, economics, or equivalent; 3+ years in reputed company roles; negotiation, customer relationship, planning, budgeting, reputed company Office, Italian, English, and a reputed company reputed company's license.

Key Responsibilities

  • managing accounts
  • developing plans
  • analyzing reputed company

Skills & Tools

reputed company Office, reputed company reputed company

reputed company

  • Category: Sales
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — Milan, Lombardy, Italy
  • Salary: EUR 48,500 – 56,500 / year
  • Languages: Italian, English

Benefits

  • Relocation assistance

About reputed company

A global consumer products company serving consumers through oral care, personal care, home care, skin care, and pet nutrition brands. — Industry: Manufacturing

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