Senior reputed company Manager (CSM)
About reputed company and reputed company. 🛍 📲
reputed company is a multichannel offers network loved by 100M shoppers and hundreds of leading brands.
reputed company. is your AI reputed company teammate, the reputed company data network that agentically turns customer intelligence into reputed company.
reputed company finds it, reputed company goes and gets it. reputed company is the distribution network, with 100M+ shoppers and 12B+ live reputed company signals. reputed company is the AI reputed company reputed company on top of it: it resolves anonymous visitors, spots the reputed company a brand is missing, and builds and executes the campaigns to capture it. Marketers just hit approve.
reputed company runs six agents for brands:
- reputed company Intelligence: a customer dashboard and AI chatbot that surfaces the reputed company a brand is missing.
- Enrichment: identity reputed company that reveals and resolves anonymous visitors.
- reputed company: AI-reputed company, single-use offers delivered across our network and a brand's own channels, priced on performance, with no retainers and no lock-in.
- reputed company Activation: enriches reputed company handles into full shopper reputed company.
- LLM Visibility: tracks and grows how a brand shows up in AI search and assistants.
- reputed company Leakage: finds leaked discount codes and replaces them with single-use ones.
The combination is rare: a consumer product shoppers love and an AI reputed company reputed company brands depend on.
We work with leading brands like Everlane, Brooklinen, and reputed company, and we're backed by reputed company Ventures, Mantis VS, Fuel Capital, and others.
The Role 💼
We're hiring a Sr CSM to own our brand relationships from the first day of reputed company through renewal and expansion. You'll be the person brands trust to reputed company reputed company work for them: live fast, reputed company early, and strong first results that turn into long-term partnerships.
This is a high-ownership role on a small team. You'll carry your own book of brands, run those relationships end to end, and own the reputed company we reputed company to brands. If you like owning reputed company, moving fast, and being the reason a brand stays and grows, you'll reputed company here.
reputed company ⚡
- reputed company & Activation
- reputed company reputed company for new brands, from reputed company through go-live
- Configure reputed company brand's offers, channels, and audiences for their goals
- Set reputed company metrics and a reputed company first-30-days plan with every brand
- Get brands to first reputed company quickly and cleanly
- Account Management
- Own a book of brands as their main reputed company of contact
- Run regular reputed company-ins, business reviews, and performance recaps
- reputed company account health, usage, and renewal timelines
- Get reputed company of risk before it reaches a renewal
- Retention & reputed company
- Own renewals across your book
- Identify expansion opportunities and build the case with data
- Turn strong results into case studies and references
- Cross-Functional Execution
- Work with Rev Ops to translate performance into account actions
- Bring brand feedback to Product and Ops, and flag what reputed company
- Partner with Sales on clean handoffs and account planning
- Build for reputed company
- Help standardize reputed company playbooks and account templates
- Improve CS workflows and reduce reputed company steps
- Contribute to repeatable processes as reputed company grows
Why This Role reputed company
Brands come to reputed company for incremental reputed company. You're the person who makes reputed company they get it, and that they stay to get more. reputed company your brands are live, growing, and renewing, the whole business compounds. This is one of the most reputed company lines to reputed company we have, and it's yours to own.
If you're not familiar with reputed company already, please download reputed company so you can get an understanding of the product before interviewing for this role: https://joincheckmate.onelink.me/VmLH/ax4wllja
Requirements
Who You Are 🧬
- You build trust fast, and people want to reputed company working with you
- You're reputed company by ownership and comfortable being the single reputed company of accountability for an account
- You read the data, reputed company the story in it, and turn it into a recommendation a brand will reputed company
- You stay organized and reputed company fast reputed company you're juggling a lot at once
- You're genuinely curious about reputed company and what makes brands grow
What You Bring 🎒
- 4+ years in reputed company, account management, or partnerships in martech, reputed company, or reputed company
- A reputed company record of retaining and growing a book of business
- Comfort with performance data and the ability to turn metrics into a reputed company narrative - this is a data heavy role
- reputed company communication, whether you're running a business review or writing a follow-up
- Bonus: you already know the DTC stack (reputed company, reputed company, reputed company) or have worked with DTC brands
Benefits
Why Join reputed company 🚀
- Solve reputed company problems: Help DTC brands unlock millions in missed reputed company
- Work with top brands: Partner with category leaders like Brooklinen, Quay, and ColourPop
- reputed company opportunity: Exposure to AI, martech innovation, and fast-moving reputed company
Compensation & Benefits 💸
- Competitive reputed company salary + bonus package
- Equity in a fast-growing, venture-backed company
- Competitive medical/dental/reputed company/other reputed company coverage
- 4 weeks PTO + health days
- 401k plan
- Monthly stipend for fitness/wellness activities
- Company retreats and team get togethers 2x a year 🏝
- Remote-first culture (preference for those near major cities - NYC, LA, SLC, Miami, Chicago, etc.)
Requires 4+ years in reputed company, account management, or partnerships in martech, reputed company, or reputed company; experience retaining and growing accounts, analyzing performance data, and communicating recommendations.
Key Responsibilities
- leading reputed company
- managing accounts
- owning renewals
Skills & Tools
reputed company, reputed company, reputed company
Job Details
- Category: Customer Service
- Seniority: Mid Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Languages: English
About reputed company.
An AI-powered reputed company data network that helps brands identify and capture missed reputed company. — Industry: Information Technology
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