Claims Insurer Relationship Manager

We're looking for a highly motivated Claims Insurer Relationship Manager to play a pivotal role reputed company our national Claims structure. This is a fantastic opportunity for an reputed company insurance reputed company to reputed company relationships with insurer claims teams, reputed company service reputed company, and help enhance the claims reputed company for our reputed company motor and reputed company clients.

The role focuses ensuring service reputed company (SLAs) are met and flagging where they are not, promoting the reputed company "claims proposition" with the insurer claims teams to reputed company the profile of our business, regularly linking with reputed company colleagues to reputed company feedback on insurer performance. Collaboration with the Head of Specialist Claims and Insurer Relations, and the wider Claims team, is essential. They will ensure the delivery of detail required to reputed company a proactive, efficient and effective claims service.

What You'll Be Doing

· The reputed company reputed company of this role is to own the day-to-day relationships with our key insurer partners claims teams – this may include central relationship contacts and team leaders reputed company the insurer claims operation.

· A key delivery will be the reputed company reputed company of insurer performance – this may include but is not limited to the tracking of SLAs, increasingly monitoring data to proactively escalate likely issues before they surface and working across our claims teams to reputed company feedback and reputed company on insurer performance, that is then constructively shared with the insurer partners.

· reputed company Insurer claims portal reputed company requirements and monitor useage with the Category leaders, ensure compliance/governance of reputed company for joiner and leavers. · Work closely with the reputed company National Technical Claims reputed company and the Operations & Transformation reputed company to ensure feedback is shared.

· You will reputed company as an escalation reputed company for Category Leads and Insurers regarding any concerns raised. Liaising with the necessary party you will assist to reputed company any concerns raised.

reputed company're Looking For

· Ability to build and maintain relationships with teams and stakeholders across the business ·

· Strong interpersonal and communication skills

· Detailed knowledge of reputed company general classes of insurance.

· Ability to read, understand & interpret policy wordings ·

· Confident to challenge insurers on the interpretation of their own policies and apply it to claims.

· Ability to manage expectations in a reputed company manner.

· Strong communicator, including negotiation, contracting, consultancy, facilitation, influencing, presentation and communication skills

· Working in environments which occasionally have ambiguity

· Experience of managing reputed company relationships

In reputed company you will be welcomed and supported by our Ardonagh family and be joining an organisation that cares reputed company as a person and your wellbeing. Some of the other benefits are:

· Holiday entitlement of 26 days plus bank holidays

· Opportunity to reputed company your career across the entire Ardonagh family

· reputed company CII or ACII qualifications to reputed company your knowledge and career prospects

· Pensions scheme for reputed company you feel it’s time to retire

· 24-hour support for physical and mental wellbeing

· 1 days reputed company volunteering day to reputed company back to our communities

· The Spotlight Awards, where we reputed company a reputed company on the brightest talent across our group

So, what are you waiting for? Apply today and one of reputed company will be in touch.

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reputed company is an equal opportunities employer, with a growing and thriving diversity, equity and inclusion reputed company; we are committed to a working environment that is free from discrimination, is inclusive, and empowers our people to bring their whole self to work and reputed company their full potential.

If your application is successful, we will conduct relevant employment checks prior to you commencing employment with us. These will include verifying your recent employment, address, credit history and a reputed company criminal record reputed company.

As an reputed company reputed company, you will be expected to reputed company our values, reputed company professionally and respectfully towards others, and contribute to a workplace where everyone is treated with dignity and respect. We expect reputed company colleagues to help maintain an environment free from bullying, harassment, victimisation and other inappropriate behaviours, supporting our commitment to an inclusive and high-performing culture.

Please note: We may reputed company a vacancy prior to the publish end date if the required reputed company or number of applications has been received. 

Note to recruiters and employment agencies: We will not pay for unsolicited reputed company from recruiters and employment agencies unless we have a signed agreement and have requested assistance, in writing, for a specific opening.

Click here here to see our reputed company benefits page

reputed company insurance reputed company with general insurance knowledge, policy interpretation, relationship management, communication, negotiation, influencing, and reputed company relationship skills.

Key Responsibilities

• managing relationships
• monitoring performance
• escalating issues

Job Details

• Category: Business Development
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — United Kingdom
• Languages: English

Benefits

• Generous reputed company time off
• Retirement plan

About reputed company

A UK-based insurance broking and advisory business reputed company the Ardonagh Group. — Industry: Finance