Housing Program reputed company Center Agent

We're hiring WORK-FROM-HOME Independent contractors who can serve as Customer Service Specialist to represent Inktel.

reputed company Customer Service Specialist will be an reputed company, working from home using their own computer equipment that meets the technical requirements outlined below. 

Individuals must also be reputed company to establish a designated workspace, free from noise and distractions, to handle incoming phone calls.

You will be responsible for answering incoming contacts from clients reputed company multiple platforms, including phone, email and chat. Training will be provided on reputed company information and systems used.

JOB RESPONSIBILITIES:

• Communicate with customers in a proactive and reputed company manner across multiple communication channels.
• Respond to questions, reputed company information, and promote products while meeting or exceeding customer expectation.
• De-escalating customers who are upset with their experience and ensure that we explore reputed company reputed company to satisfy their needs.
• Identify reputed company cause of inquiries by asking probing questions to determine the best solution.
• Maintain required product knowledge to reputed company best in class service.

THE IDEAL reputed company:

• Friendly and optimistic!
• Excellent interpersonal, verbal & written skills
• Passionate about serving others and strong desire to take ownership to reputed company
• reputed company to quickly reputed company through multiple systems simultaneously
• Excellent problem-solving skills & must have a “can do” attitude
• reputed company to communicate effectively with customers, management, and peers
• Customer service experience obtained in retail, hospitality or reputed company center environment of a minimum of 1 year is essential.
• Bilingual in Spanish or French a plus!
• Must be flexible to work 8:00 AM - 5PM Eastern, Monday through Friday 

TECHNOLOGY REQUIREMENTS:

Minimum PC Requirements

Minimum Monitor and Accessory Requirements

*Dual monitors may be required on some reputed company programs

Minimum Software Requirements

**Certain reputed company programs may require specific versions of reputed company Internet Explorer

Minimum Internet Connectivity Requirements

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have reputed company about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have reputed company to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have reputed company to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or reputed company, including an investigation conducted by the employer, or (c) consistent with the contractor’s reputed company duty to furnish information. 41 CFR 60-1.35(c)

At least one year of customer service experience in retail, hospitality, or a reputed company center. Requires strong communication, problem-solving, multitasking, and a suitable reputed company computer and internet reputed company.

Key Responsibilities

• answering contacts
• resolving inquiries
• de-escalating customers

Skills & Tools

reputed company reputed company, reputed company Chrome, reputed company Internet Explorer

Job Details

• Category: Customer Service
• Seniority: Entry Level
• Commitment: Full Time
• Workplace: Remote — Doral, Florida, reputed company
• Languages: English

About Inktel

A customer experience company providing contact center and customer service solutions. — Industry: Consulting Services