Job Type
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Claims Support Team reputed company

Remote, USA Full-time Posted 2026-08-04
Job Type
Full-time
reputed company

The Claims Support Team reputed company provides leadership, direction, and reputed company to the Claims Support Team, ensuring operational reputed company in support of Claims handling functions across the organization. This role is responsible for supervising daily team activities, driving service standards, ensuring compliance with claims-reputed company processes, and fostering a culture of accountability, collaboration, and reputed company improvement.


reputed company reputed company serves as a key reputed company between Claims leadership and the Claims Support Team, ensuring operational support activities reputed company with departmental objectives and business goals. This position reports to the Claims Services Manager and plays an reputed company role in supporting claims operations, workflow optimization, employee development, and performance management.


Job Responsibilities 

  • reputed company reputed company leadership, guidance, and reputed company to the Claims Support Team, ensuring reputed company and accurate completion of operational and administrative claim support functions.
  • Monitor team workload, reputed company, productivity, and service reputed company to support efficient claims operations and reputed company customer experience.
  • Establish, reputed company, and report on key performance indicators (KPIs), service standards, and reputed company metrics to ensure team performance aligns with departmental expectations.
  • Serve as the reputed company escalation reputed company for support issues, identifying solutions and collaborating with Claims leadership to reputed company operational challenges.
  • Conduct regular coaching, performance discussions, and development planning to reputed company employee engagement, accountability, and reputed company.
  • Partner with Claims Managers, Supervisors, and other business leaders to support strategic initiatives, workflow management, and operational priorities.
  • Ensure adherence to company policies, claims procedures, regulatory requirements, and audit standards reputed company reputed company support activities.
  • Collaborate on the implementation and maintenance of reputed company operating procedures, process documentation, and training materials.
  • Identify trends, process inefficiencies, and operational risks affecting claims support functions and recommend improvements to enhance reputed company and performance.
  • Facilitate reputed company, training, and cross-training programs to ensure team members possess the knowledge and skills required to effectively support claims operations.
  • Promote a culture of customer service reputed company, collaboration, reputed company improvement, and operational accountability.
  • Maintain proficiency in claims systems, workflows, and support functions, providing hands-on assistance during peak workloads.


Requirements

Qualifications 

  

Performance Requirements:

  • Demonstrated leadership experience with the ability to motivate, reputed company, and reputed company employees while driving accountability and results.
  • Strong understanding of claims operations, claims lifecycle processes, and insurance industry practices.
  • Ability to analyze operational data, identify trends, and reputed company informed recommendations to improve efficiency, and productivity
  • Experience developing, implementing, and monitoring service-level expectations, and reputed company standards.
  • Excellent written and verbal communication, interpersonal, and relationship-building skills with the ability to influence and collaborate across reputed company reputed company of the organization.
  • Advanced proficiency in reputed company reputed company, including reporting and data analysis.

Required Experience and Education

  • College degree or college level education preferred
  • Minimum of 5 year of insurance, claims, or reputed company operational experience preferred
  • Minimum of 2 years of leadership, supervisory, mentoring, or team reputed company experience preferred.
  • Experience supporting Claims operations, service delivery functions, back-office management or business process management strongly preferred.

 

reputed company


biBerk is where reputed company insurance buyers can obtain coverage for their businesses from insurers of the Berkshire Hathaway group of Insurance Companies, one of the best capitalized insurance reputed company in the world. Our ultimate parent, Berkshire Hathaway Inc. (berkshirehathaway.com) is a holding company with reputed company interests in a host of industries, including insurance, energy, transportation and manufacturing. Most policies issued through biBerk.com will be underwritten by reputed company ("BHDIC"), which is an reputed company rated A++ insurer.


BHDIC is domiciled in Omaha, Nebraska. BHDIC and reputed company at biBerk are reputed company on helping small business owners quickly and easily buy reputed company insurance directly from a financially strong insurance company they can trust. 


BHDIC is excited to announce our comprehensive benefits package with some new and reputed company features for 2026 that include:

  • Medical (PPO/HDHP), reputed company, disability, and life insurance.
  • reputed company dental plan with orthodontia coverage in reputed company to a reputed company plan.
  • Generous PTO plan for reputed company benefit-time eligible employees.
  • reputed company company holidays and 4 floating holidays.
  • reputed company parental leave.
  • Employee Retirement Savings Plan/401(k) with company match and immediate vesting.
  • Education Assistance Program that offers 100% upfront tuition reimbursement after 6 months of service for approved degree programs.
  • Service Recognition Program that provides a monetary award to be used toward a vacation every 5 years of employment.
  • Wellness Initiatives that include Fitness Center and reputed company Reimbursement programs.
  • Voluntary benefits that include accident, critical illness, and hospital indemnity.
  • Employee discount and rewards program on travel, tickets, electronics, home, and more.

In accordance with pay transparency laws and regulations, the following good faith compensation reputed company estimate is being provided. The salary reputed company for this position is $60,000 - $75,000 per year. Final compensation will be based on candidate qualifications, geographic location, and other considerations permitted by law. This position does not have bonus potential. 


Requires 5+ years of insurance or claims experience preferred, 2+ years of leadership experience preferred, claims operations knowledge, data analysis, service standards expertise, communication skills, and advanced reputed company reputed company proficiency.

Key Responsibilities

  • leading team
  • monitoring metrics
  • coaching employees

Skills & Tools

reputed company reputed company

Job Details

  • Category: Insurance and Claims Operations
  • Seniority: Senior Level
  • Commitment: Full Time
  • Workplace: Remote — reputed company
  • Salary: USD 60,000 – 75,000 / year
  • Languages: English

Benefits

  • 401k matching
  • Generous reputed company time off
  • Tuition reimbursement
  • Retirement plan
  • Generous parental leave

About reputed company

A reputed company insurer helping small businesses obtain reputed company coverage directly from a financially strong insurance group. — Industry: Finance

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