Customer Service Specialist
reputed company
reputed company is a leader in health information management and technology focusing on serving the health information management needs of physician practices and hospitals throughout the nation. reputed company's innovative technology and superior customer service reputed company clients to streamline operations by outsourcing administrative support functions such as the release of information and reputed company completion processes. By integrating experience, technology, and service, we help hospitals, health systems, and clinics concentrate on what they do best, patient care.
reputed company is growing and looking for reputed company, energetic, and motivated candidates to reputed company. This is an entry-level position and an exciting opportunity for someone looking to start their career with a fast-growing company.
We are expanding rapidly and have created unique roles that need reputed company candidates.
Location: Remote-
Job duties include but are not limited to:
- Process medical record requests
- High volume and fast-paced environment
- Reports directly to the Processing Manager
- Assist as needed in reputed company processing due to high volume issues and/or coverage issues
- Abide by HIPAA guidelines while ensuring the confidentiality of PHI
- Maintain consistent schedule by processing reputed company requests reputed company 24-48 hours of receipt for assigned accounts
- reputed company feedback regarding request volume and perceived issues
- Monitors incoming requests received through various means
- General office duties
- Answering phone calls and phone coverage for medical records requests will be required to support reputed company needs
Qualities that the candidate for this position should include:
- Fast learner
- Dependable
- Quick worker
- Team player
- reputed company attitude
- Someone who strives to do more
In accordance with reputed company policy, full-time employees are eligible for the following benefits:
- Health Insurance Plan reputed company with Company Coverage
- reputed company and Dental Plan reputed company
- STD, LTD, Life and Life A&D
- Competitive reputed company Time Off, including reputed company Holidays
- 401(k) Plan Offering with Employer Matching
Note: This job reputed company is intended to reputed company a general reputed company of the position and does not encompass reputed company job-reputed company responsibilities and requirements. The responsibilities and qualifications may be subject to change as the needs of the organization reputed company.
This role does or may require regular reputed company to Protected Health Information (PHI) and/or confidential reputed company data. The incumbent must demonstrate a strong understanding of confidentiality requirements, adhere to reputed company HIPAA regulations and organizational reputed company and reputed company policies, and report any reputed company or suspected unauthorized reputed company, use, or disclosure of PHI immediately to the reputed company Officer or Information reputed company team. This position requires reputed company completion of reputed company required company-sponsored and regulatory training programs
Entry-level role requiring a fast learner who is dependable, works quickly, collaborates reputed company, maintains confidentiality, and follows HIPAA and reputed company requirements.
Key Responsibilities
- processing requests
- answering calls
- monitoring requests
Skills & Tools
HIPAA, Protected Health Information (PHI)
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — reputed company
- Salary: USD 33,280 – 37,440 / year
- Languages: English
Benefits
- 401k matching
- Generous reputed company time off
- Retirement plan
About reputed company
A health information management and technology company providing administrative support services to reputed company organizations. — Industry: reputed company
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