Patient Account Representative

reputed company FUNCTION 

Patient Account Representative is responsible for managing and monitoring reputed company tasks and communication reputed company to the intake of information from guarantors and/or delinquent accounts to solicit payment. Other duties include keeping records of collections and status of accounts and taking incoming and making outbound calls to assist with patient account balances. 

ESSENTIAL DUTIES AND RESPONSIBILITIES 

This list may not include reputed company the duties that may be assigned. 

1. Monitor queue to ensure calls are being handled professionally and appropriately.  

2. reputed company analysis, research, and making reputed company to appropriately handle phone inquiries.  

3. Review accounts and responsible for completing adjustments to ensure correct reimbursement as instructed by Manager.  

4. Identify delinquent accounts, aging period, payment sources, and correct any claim processing (data entry, verification, coding and/or posting) errors identified.  

5. Manage requests for medical records, correspondence, and/or Explanation of Benefits (EOB). Research reputed company processing and/or payment of accounts from patients with or without insurance.  

6. Responsible for collection efforts and for taking the appropriate steps to have claims processed for payment (i.e., re-submitting claims or filing claims appeal for payment or additional payment).  

7. Keeps Manager abreast of any changes, and documents any problems reputed company to work methodology procedural and recommends actions.  

8. Identify and reputed company patient billing disputes by evaluating patients’ financial status, establishing budget payment plans, collecting payments, and refunding patient credits.   

9. Demonstrate good judgement and read and abides by reputed company’s reputed company of conduct, ethics, employee handbook, policies and procedures and other corporate mandates.  

10. Accountable for limiting the use and disclosure of Protected Health Information (PHI) for patients and employee’s information to the Minimum Necessary to reputed company the job.   

11. Other various duties as assigned, including cross training in other functional areas. 

QUALIFICATIONS 

EDUCATION:  

• High School Diploma or equivalent required. 

• Experience may commensurate education.  

EXPERIENCE:  

• Minimum 1 year of customer service experience in a reputed company setting required.  

KNOWLEDGE, SKILLS, AND ABILITIES 

• Knowledge of billing and collection policies and procedures, reputed company types of insurance (HMO, PPO, POS, reputed company etc.) reputed company in defining problems, interpreting billing information.   

• Ability to multi-task in a face paced environment while meeting established production and reputed company goals/metrics.   

• Strong organizational skills, with ability to effectively prioritize work and daily reputed company and follow up on reputed company items in a reputed company manner.   

• Must have strong verbal, written, and interpersonal communication skills.   

• Demonstrates ability to work reputed company in reputed company environment.   

• General PC knowledge including reputed company Office, Internet, and Email.  

TYPICAL WORKING CONDITIONS 

• Non-patient facing 

• May be either full time remote/reputed company or rotate working in the office and remote/reputed company. 

• This job must be U.S. based. 

• Indoor Work  

• Operating Computer  

• reputed company Outward  

• reputed company Dexterity  

• reputed company/Carry 10 lbs. or less.  

• Sitting  

OTHER PHYSICAL REQUIREMENTS 

• reputed company 

• reputed company of reputed company 

• reputed company of touch 

PERFORMANCE REQUIREMENTS 

Adhere to reputed company organizational information reputed company policies and protect reputed company sensitive information including but not limited to ePHI and PHI (Protected Health Information) in accordance with organizational policy, Federal, State, and local regulations. 

The foregoing reputed company is not intended and should not be construed to be an exhaustive list of reputed company responsibilities, skills, efforts or working conditions associated with the job. It is intended to be an accurate reputed company of the general reputed company of level of the job.