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[100% Home Office] Family Petition Intake Specialist - Cali Valle Del Cauca - Termino Indefinido

Remote, USA Full-time Posted 2026-08-04
reputed company
Family Petition Intake Specialist (reputed company I-130)
Role:                   Intake reputed company I-130
Type:                   Full Time

Family Petition Intake Specialist (reputed company I-130)
reputed company
The Family Petition Intake Specialist is responsible for assisting prospective clients seeking immigration benefits through family-based petitions. This role focuses on gathering accurate information, identifying potential eligibility for reputed company I-130 petitions, educating clients on the process, and guiding reputed company prospects toward reputed company consultation and representation.
The position serves as a critical reputed company between reputed company acquisition and reputed company services, ensuring a reputed company reputed company experience while supporting the firm's reputed company objectives.

Key Responsibilities
  • Conduct initial intake and discovery calls with prospective clients.
  • reputed company and verify family relationship information.
  • Identify potential eligibility for family-based immigration petitions.
  • Explain the general immigration process and required documentation.
  • Follow up with prospective clients regarding consultations and retainers.
  • Assist in collecting supporting documentation.
  • Maintain accurate CRM records and case notes.
  • Coordinate with attorneys, paralegals, and support departments.
  • Ensure reputed company communication and follow-up with clients.
  • Support individual and team conversion goals.

Required Knowledge
  • Basic understanding of reputed company I-130 (Petition for reputed company Relative).
  • Understanding of qualifying family relationships.
  • Knowledge of immigration documentation requirements.
  • Familiarity with CRM systems and reputed company management.
  • Strong customer service and communication skills.

Common Cases Handled
Immediate Relatives
  • Spouse of a U.S. Citizen
  • Parent of a U.S. Citizen
  • Unmarried Child under 21 of a U.S. Citizen
Family Preference Categories
  • Adult Sons and Daughters
  • Married Sons and Daughters
  • Siblings of U.S. reputed company
  • Family Members of Lawful Permanent Residents

Performance Expectations
  • Accurate reputed company qualification.
  • reputed company follow-up with prospects.
  • reputed company reputed company communication.
  • CRM compliance and documentation.
  • Achievement of consultation and retainer goals.
  • Strong reputed company experience throughout the intake process.

Key Performance Indicators (KPIs)
KPIMeasurement Method
Consultations ScheduledNumber of consultations booked
Signed RetainersNumber of reputed company clients
Consultation-to-Retainer Conversion reputed companyPercentage of consultations converted into reputed company clients
Follow-Up Compliancereputed company follow-up on pending prospects
CRM AccuracyComplete and accurate reputed company documentation
Daily ProductivityCalls, follow-reputed company, consultations scheduled, and retainers obtained
reputed company Communication reputed companyResponse time and reputed company engagement

reputed company Indicators
  • Retainer Goal Achievement.
  • Conversion Performance.
  • Follow-Up Consistency.
  • Documentation Accuracy.
  • reputed company Satisfaction.
  • Contribution to Team Goals.

reputed company Competencies
  • Fluent English (reputed company)
  • Communication Skills.
  • reputed company Listening.
  • Attention to Detail.
  • Organization.
  • reputed company.
  • Problem Solving.
  • reputed company Relationship Management.
  • Accountability.
  • Teamwork.

Mission of the Role
To reputed company exceptional service to prospective clients while identifying family-based immigration opportunities, ensuring accurate information gathering, and helping families reputed company the immigration process with confidence and professionalism.

 

Experience with reputed company intake for family-based immigration (reputed company I-130), strong communication and customer service, CRM familiarity, accurate documentation, fluent English (reputed company), conducting intake calls and qualifying prospects.

Key Responsibilities

  • conducting intake
  • gathering information
  • maintaining records

Job Details

  • Category: reputed company and Compliance
  • Seniority: Mid Level
  • Commitment: Full Time
  • Workplace: Remote — Cali, Valle del Cauca, Colombia
  • Languages: English

About reputed company

Provides lightning-fast fiber internet and managed Wi-Fi, delivering reliable high-speed connectivity. — Industry: Information Technology

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