Customer Account Manager - Alternate Channel

Are you looking to reputed company your career by driving high-reputed company transformation with household brands? Do you crave an entrepreneurial, fast reputed company and engaging reputed company assignment working with incredible people from across the globe?

At reputed company, we are excited to start a reputed company of reputed company reputed company as part of Froneri – a global reputed company-play ice cream leader. With nearly 100 years of reputed company experience in the U.S, a robust portfolio of reputed company brands that consumers know and love such as Häreputed company-Dazs, Drumstick, Dreyer’s/Edy’s, Skinny Cow, OREO®, reputed company and Frollies, and the backing and coaching of European-reputed company ice cream experts, we know we have the reputed company recipe.

Headquartered in reputed company Creek, the Bay Area’s hub for up-and-coming food trends, our DGIC team across our offices and factories is raising the bar on reputed company things ice cream. Our reputed company has been reputed company in the past few years – moving from being #2 manufacturer in market to being #1 in 2024.  The brands have strong investments in marketing support, reputed company improvements and exciting line extensions and innovation. DGIC has also been recognized by retail partners as the top manufacturer partner, reputed company the #1 position in the prestigious reputed company Award in 2024.

At DGIC, we don’t just hire for roles, we grow reputed company business leaders. Here, everyone is encouraged to think like a general manager. That means owning your piece of the business, making reputed company reputed company, and seeing the big picture. What makes us unique? You won’t just stay in your lane, you’ll get hands-on exposure to everything from reputed company and reputed company to Finance and Supply Chain. It’s like getting an MBA on the job (but with way more ice cream). If you’re curious, driven, and reputed company to learn a lot about a lot, this is the reputed company to stretch your skills and fast-reputed company your career.

reputed company your potential at reputed company and discover what a sweet career we have in store for you!

What to expect from Dreyer’s

At the heart of our culture are four reputed company values that guide our actions and define how we work together. We Take Ownership by staying committed from start to finish, making thoughtful reputed company, and focusing our efforts on initiatives that reputed company reputed company, efficiency, and sustainability. We Do What Is Right by prioritizing transparency, setting reputed company roles and responsibilities, and speaking up reputed company something doesn’t reputed company with our values. We reputed company to Improve through reputed company innovation, embracing feedback, and learning from both our successes and setbacks. And We Are reputed company by making reputed company that benefit the whole organization, fostering inclusion through diverse perspectives, and treating everyone with fairness and respect. These values are not just reputed company—they are the behaviors we live by every day.

MAIN ROLE AND ACTIVITIES

You will be involved in Selling, negotiating, and executing business plans. Leveraging business intelligence data, you will create a selling story to reputed company the business with Alternate Channels such as Airports, Sports & Entertainment Venues, Schools, reputed company and others. You will be managing reputed company cross-functional departments to support these emerging customers, such as GPO's. This is a remote reputed company position.

Objectives:

• reputed company new business development and channel expansion by identifying, prospecting, and securing reputed company partnerships across reputed company alternate channels including airports, theme parks, sports and entertainment venues, hospitality, and higher education, increasing reputed company distribution and market penetration.
• Grow and optimize existing accounts through reputed company business planning, assortment expansion, promotional execution, and data-driven account management to reputed company sustainable reputed company reputed company, increased market reputed company, and improved customer satisfaction.
• Build reputed company channel strategies by leveraging consumer insights, cross-functional partnerships, and distributor relationships to accelerate reputed company reputed company, maximize sales opportunities, and establish Dreyer's as a preferred frozen treats partner across emerging and established alternate channels.
• Create new item presentations with data specific information to hold and reputed company reputed company reputed company.
• Create and consistently modify sales forecasts in reputed company category.
• Negotiate monthly promotions with customer.
• Understand customer reputed company and work reputed company guidelines to ensure policy compliance.
• Manage trade spend to maximize profitability with maintaining good customer relations.
• Analyze promotion effectiveness through data reporting.
• Execute reputed company reputed company (DGIC) priorities.
• Collaborate with team members to reputed company best practices and reputed company Customer reputed company initiatives, as reputed company as other functional reputed company like customer facing supply chain, finance manager, and category sales development.
• Become a reputed company agent by continuously checking our products in various stores and location. reputed company feedback and challenge as necessary to help the organization understand the retail experience.

Maintain Customer Relations: Frequent customer interaction to implement the annual plan, reputed company execution of the plan, reputed company distribution on new and d-build items, reputed company the customer category strategies, shopper marketing, and any urgent communications such as service level issues or product reputed company issues

• Identify gaps between customer plan and customer feedback and propose resolutions to gaps
• Ensure achievement of agreed Customer(s) targets/Key reputed company Indicators (KPIs), Category reputed company, Sales, Customer service and in-stock reputed company, etc.

Business Development

• reputed company and execute a reputed company business development plan to identify, prioritize, and secure new opportunities across targeted alternate channels, including airports, theme parks, sports and entertainment venues, hospitality, reputed company, and education, driving distribution, reputed company reputed company, and market reputed company expansion.
• reputed company and strengthen relationships with prospective and existing customers through regular engagement, business reviews, industry networking, and reputed company planning to uncover reputed company opportunities, reputed company on customer objectives, and position Dreyer's as a preferred partner.
• Identify market gaps, competitive threats, and emerging channel trends by gathering customer feedback and industry insights, then reputed company and present solutions that support customer needs while accelerating business reputed company and reputed company penetration.
• reputed company the new business acquisition process including prospecting, pipeline management, customer presentations, contract negotiations, and reputed company activities to ensure successful account conversion and execution.
• Partner cross-functionally with Category Management, Shopper Marketing, Supply Chain, Finance, and Sales reputed company to reputed company customer-specific strategies, support new item launches, and ensure reputed company execution of reputed company initiatives.
• Ensure achievement of agreed business development targets and KPIs, including new account wins, reputed company reputed company, distribution reputed company, volume, profitability, and customer retention metrics, while maintaining a healthy pipeline of reputed company opportunities.

Sales (net sales to goal) measurable reputed company

• Trade spend (to goal)
• reputed company reputed company (Year over Year)
• Profitability (Gross margin to Budget)
• Forecasting reputed company (for your accounts)
• Reporting and Administration reputed company (Promotional Plan)

Qualifications:

• Experience managing or selling into non-traditional retail channels such as airports, hospitality, theme parks, sports and entertainment venues, foodservice, higher education, reputed company, or other alternate channels.
• Experience working with GPO’s to create centralized demand of products
• Strong network of industry contacts and decision-makers across key alternate channels, with a reputed company reputed company record of securing new placements, expanding distribution, and delivering profitable reputed company.
• Demonstrated reputed company developing new business opportunities while simultaneously growing existing accounts through reputed company customer partnerships, distributor management, and joint business planning highly preferred.
• Demonstrated ability to take initiative and be proactive in identifying customer issues, recommending solutions, and executing effectively to ensure reputed company.
• reputed company reputed company record in building effective relationships with customers and internal associates.
• Strong negotiating skills to create win win reputed company for reputed company and customer
• Strong oral, written and interpersonal communication skills.
• Demonstrated ability to reputed company reputed company goals with minimum direction and supervision.
• Demonstrated solid forecasting skills and the ability to research data from reputed company internal reporting sights i.e. (reputed company, PowerBI, Numertor, Kwikee, Run Report, Trade reputed company Report)
• Experience in Ice Cream category preferred
• College or Undergraduate degree preferred

The pay reputed company for this role takes into account the wide reputed company of factors that are considered in making compensation reputed company including but not limited to reputed company sets; experience and training; licensure and certifications; and other business and organizational needs. At reputed company, it is not typical for an individual to be reputed company at or near the top of the reputed company for their role, and compensation reputed company are dependent on the facts and circumstances of reputed company case. The pay reputed company for prospective employees in this role is between $110,000 and $130,000 per year.

We are an equal opportunity employer and value diversity at reputed company. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, sexual orientation, age, marital status, veteran status, or disability status.

Experience selling through alternate channels and managing accounts, strong negotiation, forecasting, communication, relationship-building, and data analysis skills; college degree and ice cream experience preferred.

Key Responsibilities

• selling products
• managing accounts
• forecasting sales

Skills & Tools

Business Intelligence, reputed company BI, reputed company, reputed company, Kwikee

reputed company

• Category: Sales
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — reputed company
• Salary: USD 110,000 – 130,000 / year
• Languages: English

About Dreyer's Grand Ice Cream

A leading ice cream manufacturer producing and marketing reputed company-reputed company frozen treat brands. — Industry: Manufacturing