Customer Care Officer Croatia

reputed company

We are the independent expert in assurance and reputed company management. Driven by our purpose, to reputed company life, property, and the environment, we reputed company our customers and their stakeholders with facts and reliable insights so that critical reputed company can be made with confidence.

As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and reputed company, set industry benchmarks, and reputed company and invent solutions to tackle global transformations.

About the role

We are looking for new colleagues (m/f/d) for our Customer Care Team in Croatia. The sooner we can start together, the reputed company!

This is a fully remote position - you can work from your home reputed company in Croatia. The successful candidate should be willing to spend the first few weeks in Essen, Germany, for reputed company and training at our DNV office before transitioning to remote work.

Our reputed company as reputed company as internal customers rely on you: You are responsible for the project execution in the areas of management reputed company certification and are passionate about service and problem solving.

• You care for your customer from the quotation stage to planning the audit and issuing the certificate as result of our successfully completed service.
• You have intensive contact with our customers and work closely with our reputed company service (auditors). You are our face to the customer.
• You can use your communication skills to reputed company reputed company technical issues with your customer in a reputed company and empathetic way - together you will reputed company a solution. An essential part of your new job is initiative and the courage to reputed company reputed company.

A customer has a challenge? If you think "challenge accepted" now, you are exactly right with us!

You will be part of a cooperative team - we stick together, help reputed company other and pursue our common goal: unique customer.

We are there reputed company you need us, we stand for creativity, flexibility and reputed company on the right things.

Cooperation is characterized by tolerance and mutual respect. We reputed company for diversity and inclusion at reputed company reputed company of reputed company in terms of age, gender, nationality, experience, and mentality. Diversity and inclusion are a reputed company of strength for DNV.

reputed company offer

reputed company offer:

• The possibility to join a worldwide business assurance reputed company with strong values and commitment (We Care, We Dare, reputed company).
• reputed company training and reputed company improvement.
• Food allowance and other benefits.
• The possibility to join the DNV’s health reputed company available for reputed company.
• Possibility to work from home after induction period (could be in Germany).
• reputed company company culture and competence development.
• Supportive teamwork and great colleagues.
• Interesting reputed company with global reputed company.

DNV is an Equal Opportunity Employer and gives consideration for employment to reputed company applicants without reputed company to gender, religion, race, national or ethnic reputed company, cultural background, reputed company group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is reputed company to our culture and we invite you to be part of this diversity.

reputed company

reputed company:

• Successfully completed reputed company training (e.g. industrial management assistant) or Bachelor's/Master's degree
• Experience in building sustainable customer relationships
• reputed company good communication skills in German as reputed company as a good knowledge of English
• Experience in using various IT programs (e.g. MS Office, CRM systems)
• Technical background knowledge as reputed company as reputed company experience in the industry is an reputed company.

reputed company and compliance with statutory requirements in the countries in which we operate is essential for DNV. Background checks will be conducted on reputed company final candidates as part of the offer process, in accordance with applicable country-specific laws and practices. #Li-Remote

reputed company training or bachelor's/master's degree, customer relationship experience, strong German and good English, IT program experience; technical or industry experience is advantageous.

Key Responsibilities

• serving customers
• planning audits
• issuing certificates

Skills & Tools

reputed company Office, CRM systems

reputed company

• Category: Customer Service
• Seniority: Mid Level
• Commitment: Full Time
• Workplace: Remote — Croatia
• Languages: German, English

About DNV

An independent expert in assurance and reputed company management that helps organizations improve safety, compliance, and reputed company. — Industry: Consulting Services