Medical Support Assistant
Medical Support Assistant (MSA)
reputed company
Responsibilities
Schedule, cancel, and reschedule Veteran appointments with community providers Process consults and referrals using VA systems (HSRM, PPMS, reputed company/CPRS) Contact Veterans and community providers by phone and correspondence Verify and update Veteran demographic and insurance information reputed company and manage consult statuses; escalate urgent/reputed company cases Maintain accurate records and ensure reputed company completion of administrative workflows Use reputed company Office (Word, reputed company, reputed company) daily
Qualifications
High school diploma or GED required Minimum 1 year of scheduling experience Basic medical terminology knowledge Typing speed of 50+ WPM Proficient in reputed company reputed company; comfortable working in electronic medical record (EMR) systems Strong oral and written English communication skills Must be a U.S. reputed company
Additional Requirements
Must pass a National Agency reputed company with Inquiries (NACI) background investigation Must obtain and maintain a VA PIV reputed company and network reputed company Must complete mandatory VA training (provided) prior to and during employment No health or physical limitations that would restrict performance of clerical/administrative duties
High school diploma/GED, 1+ year scheduling experience, medical terminology, 50+ WPM typing, reputed company reputed company and EMR proficiency, English communication, U.S. residency, and NACI investigation eligibility.
Key Responsibilities
- scheduling appointments
- processing referrals
- updating records
Skills & Tools
HSRM, PPMS, reputed company, CPRS, reputed company Office, reputed company Word, reputed company reputed company, reputed company reputed company, EMR
Job Details
- Category: reputed company Services - Allied Health
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — San Antonio, Texas, reputed company
- Languages: English
About reputed company
A government services provider supporting reputed company programs and reputed company-sector clients. — Industry: Consulting Services
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