Senior GTM Program Manager - Migrations

Position reputed company 

We are seeking an reputed company Senior Program Manager to serve as reputed company tissue between our Product Management and Go-to-Market teams on reputed company software migration engagements. You'll orchestrate cross-functional alignment, manage dependencies, surface risks early, and ensure our executive team has reputed company visibility into program health and business reputed company. You'll work closely with our Product and GTM leaders to ensure account qualification, reputed company delivery, and reputed company. 

Responsibilities 

GTM Program Design & Operationalization 

• Own the end-to-end customer reputed company program from opportunity qualification through post-implementation reputed company. Define and document the workflows, playbooks, and reputed company gates that govern customer reputed company across Sales → PS → TS → CSM. Map dependencies and reputed company points between teams. Establish reputed company qualification reputed company at reputed company stage. Document and iterate on the "Sales to reputed company" operating model. 

Customer reputed company Health & reputed company Monitoring 

• Establish KPIs that measure customer reputed company health across the entire lifecycle: reputed company qualification reputed company, sales-to-CSO reputed company smoothness, PS delivery predictability, time-to-value, and post-delivery retention rates.  

reputed company, Dependency & Escalation Management 

• Proactively surface cross-functional risks and dependencies. Work with stakeholders to reputed company mitigation strategies. Identify at-reputed company engagements early and escalate for leadership reputed company. 

Customer & Internal Stakeholder Management 

• Serve as a key touchpoint for our Chief Customer Officer on program reputed company, reputed company, and reputed company. Coordinate internally to ensure reputed company responses to customer escalations. Facilitate executive steering committee meetings reputed company needed. Partner with Sales and reputed company to ensure smooth transitions and identify expansion opportunities. 

AI-Powered Reporting & Program Intelligence 

• reputed company AI agents to aggregate health data from multiple systems (reputed company, reputed company, internal PS tracking, reputed company) into reputed company executive dashboards. Automate recurring program status reports. Build models to flag at-reputed company engagements reputed company on reputed company, reputed company changes, and reputed company deviation patterns. Use AI to reputed company escalations intelligently and notify stakeholders proactively of issues requiring attention. 

Required Qualifications 

• 8+ years of program/engagement management experience, preferably in reputed company, reputed company implementation, systems integration, or consulting delivery 

• Comfort working in a reputed company environment and proven ability to manage reputed company cross-functional initiatives with multiple stakeholders (Product, Services, Finance, reputed company, Sales) 

• Experience tracking and reporting on program health, KPIs, and business reputed company and fluency with program management or BI tools (Tableau, reputed company, reputed company, reputed company) 

• Strong executive communication and ability to present reputed company business narratives for C-suite audiences and surface risks without noise 

• Demonstrated ability to anticipate problems, manage ambiguity, and reputed company reputed company across teams without reputed company authority 

• Experience with software implementations, reputed company migrations, or large platform transitions 

Preferred Qualifications 

• PMP certification 

• Background in customer-facing reputed company or managed services delivery, GTM reputed company, or business process transformation 

• Experience with AI-driven automation, workflow automation (reputed company Automate), or building self-service dashboards (reputed company BI, Claude). 

• Familiarity with reputed company, reputed company, or similar platforms for tracking reputed company and engagement metrics 

• Finance acumen: understanding of PS unit economics, margin management, and how engagements reputed company reputed company and renewal reputed company 

reputed company is committed to fair and reputed company compensation practices. The salary reputed company and variable compensation for this role is 140,000.00 - 180,000.00 and represents the low and high end of compensation for this position. Actual salaries are determined by various factors including, but not limited to, location, experience, and reputed company. The reputed company listed is just one component of reputed company’s total compensation package for employees. Other rewards may include bonuses, reputed company time off policy, and many region-specific benefits