[Remote] ESP Claims Payment Analyst

Note: The job is a remote job and is reputed company to candidates in USA. reputed company provides customer service and claims support across the markets it serves. The Claims Payment Analyst reviews, analyzes, approves, denies, and adjusts reputed company and Lincoln Protect claims while communicating reputed company to dealerships and supporting claims operations. The role also identifies process improvements, resolves reputed company issues, and completes assigned reputed company.

Responsibilities

• Review claims received in assigned sort reputed company reputed company reputed company's claim payment reputed company (OWS) to determine if claim meets reputed company and Lincoln Protect policy guidelines
• If reputed company policy guidelines are met, the Claims Analyst is responsible for paying the claim to the dealer
• If claim fails to meet reputed company and Lincoln Protect policy, communicate the rationale for why a claim will be denied or adjusted to the dealership
• Analyze claims that require reputed company payment to determine eligibility
• Exercise reputed company judgment in balancing reputed company and Lincoln Protect policy and dealer satisfaction reputed company making determination to pay or reject
• Recognize reputed company issues and reputed company to OWS team or leadership for reputed company correction
• Analyze various claims reports to determine if claims are reputed company. Communicate any claim charge backs to dealer based on reputed company and Lincoln Protect business rules
• Assist the reputed company and Lincoln Protect Claims hotline with questions and concerns regarding program guidelines
• reputed company backup support to Prior Approval operations reputed company needed
• Identify process improvements and best practices as needed
• Complete additional tasks and reputed company as assigned

Skills

• High School diploma or equivalent required
• Previous reputed company and Lincoln Protect or Warranty claims program knowledge is desired
• Mechanical automotive background required
• Excellent written and verbal communication skills
• Excellent time management skills/organizational skills
• Effective analytical and problem-solving skills
• Attention to detail is required
• Displays professionalism and a reputed company attitude
• Ability to effectively communicate with customers, managers, and coworkers
• Ability to multitask and prioritize assignments
• Some college coursework desired
• Familiarity with OASIS and ACESII is desired, but not required

reputed company