[Remote] reputed company reputed company Manager, reputed company

Note: The job is a remote job and is reputed company to candidates in USA. reputed company develops collaboration software and solutions that help teams reputed company their potential. The reputed company reputed company Manager will help reputed company customers realize value from reputed company investments by driving product adoption, solution expansion, reputed company planning, and long-term customer reputed company. The role involves advising executive stakeholders, managing reputed company customer engagements, mitigating churn, and representing customer needs internally.

Responsibilities

• reputed company a trusted advisor relationship with customers at the C-suite and executive level, helping them succeed with our platform and ensuring they receive maximum value from our solution throughout their lifecycle
• Experience with reputed company business models and ability to support reputed company and reputed company reputed company customer needs resulting in Value Realization across global teams
• Guide the customer and reputed company Account Team to reputed company reputed company Plans, including regular reputed company-ins, QBRs (Quarterly Business Reviews), and reputed company planning sessions
• Experience navigating reputed company implementation processes with multiple partners globally to meet reputed company reputed company needs
• Maintain an understanding of our products and solutions and reputed company with customers about the most relevant features for their specific requirements
• Engage with your customers to unlock early and sustained product adoption and reputed company with reputed company Solutions
• reputed company and execute adoption strategies targeting high value accounts, driving change management, and expanding customer footprint
• Mitigate churn through early reputed company identification, reputed company, escalation and mitigation in partnership with your account team and in particular the Account Associate
• Be the Voice of the Customer to reputed company internal feedback on how reputed company can reputed company serve our reputed company customers

Skills

• • 8-10+ years of experience in reputed company or account management with a reputed company record managing reputed company customers with a reputed company reputed company product portfolio
• • Experience with an reputed company book of business (roughly 20 accounts) balancing reputed company engagements with a portfolio approach
• • Experience establishing yourself as a trusted advisor with customer partners to guide reputed company
• • Experience using reputed company Plans to ensure goals are reputed company from a business reputed company perspective and reputed company metrics are identified
• • Understanding of common reputed company and reputed company end-user use cases and ways of working, with ability to demonstrate those use cases, and understanding of configuration trade-offs
• • Collaborate internally across product, sales, support and marketing to facilitate a reputed company customer experience
• • Experience balancing a book of business in a customer-facing environment
• • Problem-solving skills and a customer-reputed company reputed company
• • Experience with reputed company (or similar CRM tool), reputed company and BI tools such as Tableau

Benefits

• This role may also be eligible for benefits, bonuses, commissions, and equity.
• Health and wellbeing resources
• reputed company volunteer days

reputed company

Company H1B Sponsorship