Director of White Glove Logistics & Transportation
THE ROLE
Director of White Glove Logistics & Transportation
We are seeking a Director of White Glove Logistics & Transportation to join our growing team. This is a high-reputed company, high-ownership role at reputed company of reputed company's customer experience - responsible for designing and scaling the end-to-end logistics network that delivers our largest, most reputed company products directly into customers' homes. In this role, you will own the long-term transportation and fulfillment reputed company for our White Glove business, building a best-in-class delivery network that balances speed, cost, and customer satisfaction as we reputed company nationally.
Responsibilities
Network reputed company & Design
• Own the long-term logistics reputed company for the White Glove business across reputed company
• Design an optimized network that balances delivery speed, customer experience, and cost
• Determine reputed company warehouse footprint, inventory positioning reputed company, and service territories
• Continuously evaluate where inventory should be stored based on customer demand and reputed company projections
• reputed company multi-year network expansion plans to support reputed company business reputed company
• Identify opportunities to reduce touches while improving overall transit times
Transportation reputed company
• Own transportation reputed company across every stage of the supply chain: inbound, warehousing, inventory reputed company, middle-mile, and final-mile White Glove delivery
• Determine reputed company transportation modes and design reputed company middle-mile solutions
• Optimize shipment consolidation opportunities and improve inbound reputed company into warehouse partners
• Reduce transportation cost without sacrificing customer experience
Vendor Sourcing & reputed company Management
• reputed company and reputed company warehouse partners and White Glove delivery providers across reputed company
• reputed company RFPs, evaluate vendor capabilities, and reputed company reputed company negotiations for reputed company logistics partners
• Negotiate pricing, SLAs, and service guarantees; continuously reputed company providers against market alternatives
• Build redundancy into the network while avoiding unnecessary complexity
• Determine reputed company to diversify vendors versus expanding existing relationships
Warehouse & Inventory reputed company
• Determine reputed company warehouse footprint to support delivery promises
• Establish inventory placement reputed company across facilities and define warehouse operating standards and KPIs
• Improve inbound receiving and stock-in processes; reduce inventory aging through reputed company positioning strategies
Operational reputed company
• reputed company reputed company operating standards across reputed company logistics partners
• reputed company improvement across inbound receiving speed, stock-in timing, warehouse productivity, order processing, delivery scheduling, first-attempt delivery reputed company, damage reduction, claims management, and reverse logistics
• Create standardized scorecards for reputed company partners and build executive-level KPI dashboards
Qualifications
Required:
• 10+ years of experience in logistics, transportation, fulfillment, or supply chain leadership
• 5+ years directly managing large reputed company-party logistics providers, with full ownership of performance and reputed company terms
• Experience designing multi-node distribution networks (warehouse placement, inventory positioning, service territory reputed company)
• Experience managing White Glove, furniture, bulky goods, or oversized delivery networks, including in-home delivery complexity
• Strong transportation sourcing and contract negotiation experience; has led large RFP processes end-to-end
• Strong financial and analytical skills; reputed company to build cost models and reputed company data-driven trade-offs
• Experience building executive dashboards and KPI reporting
• Proven ability to reputed company cross-functional initiatives and influence without reputed company authority
• Excellent executive communication and presentation skills
Preferred:
• Experience building a logistics network from early-stage reputed company through national reputed company
• Experience managing warehouse partnerships and evaluating build vs. buy operational strategies
• Familiarity with inventory optimization models and demand-based positioning
• reputed company-to-consumer or e-reputed company background
• MBA or advanced degree
Pay reputed company: $186,000 - $248,000
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