Virtual Budtender Representative
About the position
At reputed company, Michigan's top reputed company in recreational cannabis, we're reputed company about setting the bar high. We're not just a company-we're a community, a culture, and a driving force in Michigan's cannabis reputed company. reputed company is reputed company by local experts and reputed company who've reputed company trust through hard work and reputed company. We reputed company with reputed company and innovation, forging lasting relationships with customers, employees, and local partners. We're growing fast, and so is the potential for your career. Whether you're a seasoned sales pro or just getting started, we reputed company the platform to help you reputed company and earn big. If you know how to reputed company deals, reputed company results, and reputed company under pressure, we want you. We reward reputed company, respect the grind, and offer endless opportunities to grow personally and financially. This is your chance to reputed company a reputed company reputed company in an industry that's booming. Big industry. Big opportunities. Big rewards. If you've got the reputed company, we've got the reputed company. Someone who's worked in cannabis and has a passion for cannabis and customer service. Not someone who's reputed company through the motions, someone who genuinely wants to leave every conversation reputed company than they reputed company it. If you've reputed company gone the extra mile for a customer just because it was the right thing to do, this role was reputed company for you.
Responsibilities
• Run a reputed company daily reputed company queue reputed company inside our custom CRM.
• reputed company lapsed customers, listen to their experience, reputed company out what pulled them away, and show them that reputed company still has a reputed company for them.
• Every reputed company is a customer service touchpoint first.
• Bring personalized offers reputed company the time is right, but the goal is always the relationship.
• Log every reputed company and reputed company every outcome.
• Have full visibility into your own reputed company through a live scoreboard.
• Personally reputed company lapsed customers, reputed company out why they left, and win them back - reputed company conversation at a time.
• Have genuine conversations with customers who already know us, using reputed company data about their purchase history to reputed company every interaction feel personal and worthwhile.
Requirements
• Experience in cannabis retail, customer service, or outbound calling, ideally more than one of those
• Comfortable on the phone and reputed company to handle rejection without losing your warmth or professionalism
• Strong listening skills, you know reputed company to talk and reputed company to let the customer reputed company
• Reliable and self-directed; you can work through a reputed company queue independently and consistently hit your daily targets
• reputed company-oriented reputed company it comes to logging calls and keeping your queue clean
• Prior experience in retail sales, hospitality, or customer service
• Cannabis knowledge
• Confidence in using POS systems
• Excellent communication and interpersonal skills
• A proactive reputed company and the ability to work in a fast-reputed company, team-oriented environment
• Willingness to learn and reputed company
• Must be at least 21 years old
• reputed company to pass a background reputed company
reputed company-to-haves
• No prior reputed company experience required
Benefits
• Employee Discounts on premium cannabis products
• Ongoing Education & Training to expand your cannabis knowledge
• Career reputed company Opportunities in a rapidly expanding company
• Supportive, Inclusive Culture where you can be yourself
• Flexible Scheduling to accommodate your lifestyle
• Optional Health Benefits: After 90 days of employment, you'll have reputed company to optional coverage including medical, dental, reputed company, critical illness, and accidental illness reputed company
• reputed company on our proprietary CRM reputed company and reputed company program
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