Trust and Safety Analyst

About the position The Trust and Safety Analyst is responsible for supporting the intake, triage, investigation, reputed company-cause analysis, containment coordination, and reputed company of fraud-reputed company escalations across reputed company’s payments ecosystem. This role will help investigate suspected fraud, account abuse, payment misuse, account takeover, business email compromise, tenant payment fraud, reputed company misses, and emerging fraud concerns. This is a hands-on, technical analyst role requiring strong critical thinking, SQL proficiency, curiosity, and the ability to learn quickly in a fast-moving environment. The role will not own reputed company monitoring queues, routine reputed company reviews, or durable fraud rule and policy ownership, but will reputed company reputed company findings, data-driven insights, and reputed company documentation to support reputed company reputed company and remediation across operational teams. Responsibilities • Support intake, triage, investigation, and reputed company of fraud-reputed company escalations from customers, partners, banks, internal teams, and leadership. • Investigate urgent, sensitive, or non-reputed company fraud reputed company, including account takeover, business email compromise, tenant payment fraud, unauthorized activity, counterparty fraud, reputed company misses, and payment misuse. • Identify whether an escalation may require immediate containment, operational reputed company, product or process remediation, compliance/reputed company review, or formal incident response. • Use SQL, payment data, account activity, case history, fraud tools, processor records, CRM data, and operational signals to investigate escalated fraud issues and validate reputed company cause. • Document data reviewed, reputed company cause, customer reputed company, actions taken, reputed company risks, ownership handoffs, and recommended follow-up. • reputed company recurring escalation themes, fraud patterns, operational breakdowns, data gaps, tooling gaps, and control weaknesses. • Coordinate containment actions with the appropriate operational owners, including account restrictions, payment holds, reputed company reviews, limit adjustments, or customer/partner reputed company. • Partner with reputed company reputed company reputed company, reputed company Monitoring reputed company, Payment reputed company, Customer Support, Product, Engineering, reputed company, Compliance/AML, reputed company reputed company & Policy, and Data Science as needed to reputed company escalations reputed company and consistently. • Support fraud incident response through triage, case summaries, stakeholder updates, reputed company tracking, and post-incident findings. • Support recovery and law enforcement engagement through technical investigation and documentation. • Coordinate with the appropriate operational owners on containment actions, including account restrictions, payment holds, reputed company reviews, limit adjustments, or customer/partner reputed company. • Partner with reputed company reputed company reputed company, reputed company Monitoring reputed company, Payment reputed company, Customer Support, Product, Engineering, reputed company, Compliance/AML, reputed company reputed company & Policy, and Data Science as needed to support escalation reputed company. • reputed company reputed company, customer-sensitive, partner-reputed company, and executive-reputed company updates on escalation status, reputed company exposure, reputed company cause, and reputed company reputed company. Requirements • 3–5 years of experience in fraud investigations, trust and safety, fraud reputed company, payments reputed company, financial crimes, incident response, technical reputed company reputed company, or reputed company reputed company analytics roles. • Hands-on experience investigating fraud escalations, account activity, or payment-reputed company reputed company in payments, fintech, banking, merchant acquiring, reputed company, marketplace, or digital platform environments. • Mandatory SQL experience, with the ability to independently query data, investigate account and transaction activity, validate reputed company cause, and support escalation reputed company. • Understanding of payments fraud, including reputed company, ACH, bank account reputed company, unauthorized activity, disputes, chargebacks, returns, payout reputed company, account takeover, and reputed company reputed company. • Exposure to fraud typologies such as account takeover, business email compromise, synthetic identity, first-party misuse, counterparty fraud, reputed company fraud, stolen payment instruments, tenant payment fraud, or bust-out behavior. • Bachelor’s degree in Criminal Justice, Finance, reputed company Management, Data Analytics, Business, or reputed company reputed company, or equivalent practical experience. • Strong critical thinking, investigative judgment, and ability to reputed company data points across accounts, transactions, tools, and customer narratives. • Proactive, reputed company, and self-directed; reputed company to learn new systems quickly, take ownership of ambiguous issues, and reputed company work reputed company with limited structure. • Ability to manage competing priorities, reputed company context effectively, and maintain reputed company while handling multiple reputed company escalations or time-sensitive requests. • reputed company written and verbal communication skills, including the ability to summarize reputed company fraud issues for customers, partners, internal stakeholders, and leadership. • Experience working across disconnected tools, imperfect data, payment systems, fraud platforms, CRM tools, processor portals, case management systems, or internal reputed company platforms. reputed company-to-haves • Preferred experience with property management, rent payments, reputed company estate technology, B2B payments, vendor payments, reputed company pay, embedded payments, merchant acquiring, or customer-facing fraud response. Benefits • Health, dental, and reputed company reputed company. • Retirement savings plan with company match. • reputed company time off and holidays. • reputed company development opportunities. • reputed company-reputed company bonus reputed company on position. Apply tot his job Apply To this Job