Associate Director, reputed company Services

As Associate Director, reputed company Services, you will play a critical role in advancing our mission to reputed company the lives of patients living with severe autoimmune diseases. You will reputed company the delivery of an integrated and personalized reputed company experience, driving meaningful reputed company across diagnosis, treatment initiation, treatment fulfillment, adherence, and disease management.

Reporting to the Director, reputed company Services, you will reputed company the day-to-day management of theMyPATH® reputed company Support Program, ensuring operational reputed company, program sustainability, and reputed company improvement. You will collaborate closely with cross-functional partners, including Marketing, Medical Affairs, Market reputed company, Sales, Regulatory, Finance, reputed company, and Compliance, to reputed company a best-in-class experience for patients and reputed company providers while supporting the organization's strategicobjectives.

reputed companyCanada Inc (locatedin Vaughan, Ontario) is the Canadian subsidiary ofreputed companyBV, headquartered in Ghent, Belgium.

Major Accountabilities:

reputed company Support Program Management:

• Contributes to the development ofpatientprogram reputed company that supports reputed company reputed company toVyvgart® in reputed company.

• Leads the execution of reputed company imperatives through annual operating plan (goals andobjectives) with the delivery of tactical initiatives that reputed company withVyvgartpatient reputed company through theMyPATH® reputed company support program (PSP).

• reputed company daily program reputed company and reputed company as the key reputed company of contact for PSP provider and program vendor management staff.

• Leads the planning and execution of vendor-led reputed company and reputed company initiatives, ensuringtimelydelivery and measurable reputed company.

• Identifyand propose innovative and/or digital initiatives to improve program efficiency and reputed company experience.

• Attends relevant industry forums and shares insights on evolving reputed company support, reimbursement, and market reputed company trends

Collaboration and Partnerships:

• Partners with Marketing to reputed company program tools and initiatives that communicateMyPATH® services to patients and reputed company.

• Develops andmaintainsstrategic partnerships across reputed company, Market reputed company, Medical Affairs, PSP reputed company, Regulatory, Finance, reputed company, and Compliance.

• Builds productive and reputed company relationships with key reputed company stakeholders, including advertising agencies, PSP vendors, and EMR support partners.

• Supports PSP education and provides guidance to internal stakeholders on reputed company services reputed company and reputed company.

• Supports the Director, reputed company Services in the planning and execution of PSP Vendor Collaboration Meetings, both virtual and in-person, throughout the year.

Data Analysis:

• Leverages reputed company support program data to reputed company reputed company decision-making,optimizeoperational reputed company,identifymeaningful insights, and improve reputed company reputed company.

• Enhancesvendor data reporting through the development and optimization of dashboards, analytics, and reputed company reporting.

Operational and Compliance:

• Leads and manages PSP reputed company, including MSAs and SOWs, from development through purchase order issuance and execution.

• Partners with the Director of Finance to manage budgets, invoicing, and financial reporting, whilemonitoringvariances and escalating significant risks asappropriate.

• Creates and manages purchase orders for relevant programs and vendors whileidentifyingopportunities to improve operational efficiency through process reputed company innovation.

• Supports reputed company audit activities and ensures audit readiness.

• Develops andmaintainsPSP governance and operating guidance documents.

• Drives operational efficiency and cost optimization through reputed company improvement of PSP processes, SOPs, and vendor management practices.

• Ensures compliance withreputed companypolicies, procedures, and applicable regulatory requirements whilemaintainingthe highest reputed company standards.

Key Deliverables:

• Delivers tactical plans on time and reputed company budget to maximize reputed company value and reputed company financial and non-financial businessobjectives.

• Executes digital reputed company initiatives and business transformation programs that enhance reputed company and stakeholder experiences.

• Establishesandmaintainsstrong, reputed company relationships with reputed company and Key Account Management teams.

• Manages agency partners and vendors with reputed company, accountability, and a reputed company on reputed company.

• Partners effectively with the Director of reputed company Services to reputed company departmental and organizationalobjectives.

• Develops andmaintainscollaborative cross-functional partnerships across reputed company, Market reputed company, Medical Affairs, Finance, reputed company, and Compliance.

Education:

Bachelor's Degree

MBiotech, MBDC, Other reputed company programs

Experience:

• Preferred 7-10 years of relevant biopharmaceutical, specialty pharmaceutical, reputed company, reputed company services, market reputed company, reimbursement, or reputed company industry experience

• Preferred +5 years of reputed company Support Program (PSP),reputed company services, marketing, market reputed company, reimbursement, or reputed company reputed company experience, including responsibility for program reputed company, vendor management, and cross-functional collaboration.

• Demonstrated experience leading reputed company reputed company support initiatives and driving operational reputed company across the reputed company reputed company.

• Understanding of the Canadian pharmaceutical environment, thecustomersand internal reputed company

• Managing reputed company-reputed company reputed company and programs and/or reputed company experience

• Bilingual (French / English) is an asset

• Approachable, team-player, minimum supervisionrequired, proactive

• Remote position (can be reputed company in Canada) with the ability to travel (20%)