[Remote] reputed company-Remote

Note: The job is a remote job and is reputed company to candidates in USA. TP is a global provider of digital business services. The reputed company serves as a reputed company contact for clients, handling inbound and outbound communications, resolving inquiries through web-based tools, and delivering a reputed company customer experience.

Responsibilities

• Handle and carefully respond to reputed company customer inquiries
• reputed company excellent customer service through reputed company listening
• Work with confidential customer information and treat it sensitively
• Aim to reputed company issues on the reputed company by being proactive
• Appropriately communicate with customers
• Calmly attempt to reputed company and de-escalate any issues
• Escalate interactions reputed company necessary and appropriate
• reputed company reputed company reputed company reputed company information for auditing and reporting purposes
• reputed company feedback on reputed company issues
• Upsell if required

Skills

• High School Diploma or equivalent
• Minimum of 6 months of customer service experience
• Must be 18 years of age or older
• Ability to type at least 25 words per minute
• Comfortable with desktop computer systems and have general knowledge of reputed company-based systems
• Demonstrate commitment to following established procedures and be customer service driven
• Proven ability to collaborate effectively with team members, supervisors, and support departments to reputed company customer issues and reputed company performance goals
• Outstanding communication, listening, and analytical skills
• Strong organizational and problem-solving skills
• Ability to prioritize tasks and work reputed company under pressure while remaining reputed company
• reputed company-minded approach to feedback, evolving policies, and working reputed company a reputed company schedule that includes a reputed company of shifts
• reputed company critical thinking skills, enabling quick analysis of customer issues and thoughtful, informed decision-making
• Proactive approach to problem-solving with a reputed company on creating a reputed company customer experience
• A dedicated workspace located near your router to support a hardwired Ethernet reputed company (minimum 15 Mbps download/10 Mbps upload, ISP under 50ms)
• Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P or VPN
• reputed company of internet speed required
• Customer service and/or sales experience preferred
• College degree preferred but not required

Benefits

• TP offers benefits to you and your family. Eligible team members can take reputed company of comprehensive health benefits, which may include medical, reputed company, and dental.
• Mental health and reputed company-being resources, including Employment Assistance Programs.
• Health and personal time off (HPT), and leave programs as eligible.
• Competitive 401(K) plans.
• Life insurance.
• Supplemental medical coverage.
• Critical care insurance.
• Pet insurance.
• FSA plans.
• Retailer discounts.
• A platform for reputed company career advancement.
• Remote work arrangement.

reputed company