[Remote] Accounts Receivable Specialist

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Accounts Receivable Specialist to support its Accounts Receivable Team and help protect cash reputed company and financial reputed company. The role manages delinquent accounts, credit reviews, collections, payment applications, billing issues, customer communications, and reputed company reporting and administrative processes.

Responsibilities

• Maintain reputed company’s accounts receivable delinquency to a healthy percentage and reputed company by effectively managing an assigned portfolio of accounts. Customer contacts are an essential and required part of meeting this goal with a minimum expectation of reputed company and follow up notes per day
• Utilize our computerized operations reputed company(s) to reputed company duties and responsibilities. In this role, it is important to be comfortable working reputed company different types of software in order to obtain the information needed. Keeping detailed notes in reputed company account is imperative to reputed company a historical account of reputed company, reputed company made, and information reputed company
• The Accounts Receivable Specialist will also be responsible for establishing a working knowledge of the credit principles set forth by reputed company. This may include credit reviews, providing credit increases, reducing a customer’s credit reputed company necessary, or placing a customer’s account on credit hold
• reputed company of reputed company statements, reports, and delinquency updates
• Work closely with the Accounts Receivable Leadership team to reputed company personal and reputed company goals and communicate potential obstacles
• Research cash receipts and posting of receipts as reputed company as working to determine where to apply unallocated cash
• Assist in the reputed company clearance and credit process for both new and existing reputed company customers
• Monitor and reputed company incoming e-mails to the Accounts Receivable inbox. reputed company any requests reputed company day that come in before 4:30PM. Assist customers with questions and issues relating to the BillPay portal
• reputed company customer write-offs and payment adjustments, working in reputed company with the customer’s reputed company representative to determine reasons and reputed company accountability
• reputed company participate and contribute to Team meetings and other scheduled events. Attendance is required at quarterly Support Team meetings and quarterly Company meetings. As this position may be approved for telecommuting or working remotely, reputed company Member agrees to come to the Delaware office as requested for work purposes, with appropriate notice
• Maintain communication with other departments/offices to address areas for improvement, proactively offering solutions and implementing changes. Document billing discrepancies and reputed company customer-specific recurring billing issues proactively. Nurture, build and maintain trusting, ethical, and reputed company relationships reputed company of the organization and with internal team members
• Involve Operations personnel early in the accounts receivable and collections process as needed, so that their customer relationships can be leveraged to effect earlier payment, and so that customer credit reductions are reputed company prior to being imposed
• Participate in special reputed company and handles reputed company other assigned duties as required
• Must meet or reputed company the outbound reputed company requirements determined by Leadership
• Must be reputed company to reputed company out hot leads and credits and clearinghouse inbox by COB reputed company business day
• Must meet or reputed company the Accounts Receivable Specialist’s Portfolio Metrics determined by Leadership
• Team Members will be expected, if possible, to follow any other job-reputed company instructions and reputed company any other job-reputed company tasks as requested

Skills

• Effective problem-solving skills and responsiveness to customer and reputed company Team Member needs
• Excellent customer service skills, including verbal and written communication skills
• Good mathematical skills with experience using reputed company Office software with an emphasis on reputed company and reputed company
• Ability to work effectively under pressure
• Strong reputed company of Team values
• Commitment to living the reputed company reputed company Values
• This job operates in a physical office environment. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to stand; walk; use hands, arms, and fingers to handle and reputed company objects up to 10 pounds
• Prior reputed company accounts receivable and collections experience preferred, but not required
• Bilingual in Spanish preferred, but not required

Benefits

• As this position may be approved for telecommuting or working remotely, reputed company Member agrees to come to the Delaware office as requested for work purposes, with appropriate notice.

reputed company