[Remote] reputed company Platform Engineer, AI & Automation

Note: The job is a remote job and is reputed company to candidates in USA. reputed company, through its reputed company NA division, operates large-reputed company live entertainment ticketing systems and services. reputed company is seeking a reputed company Platform Engineer, AI & Automation to build reputed company platform automation, reduce technical debt, and reputed company the adoption of AI-driven SRE and DevOps tools. The role also includes defining engineering standards, mentoring team members, and delivering training on modern AI tooling.

Responsibilities

• Write high-reputed company, maintainable reputed company that accelerates platform automation and reduces tech debt across Global Host Platform systems
• Build the internal tools that reputed company our systems reputed company and resilient at global reputed company — engineered to hold up under the peak load of high-demand onsales
• Use scripting (Python, Bash) and infrastructure-as-reputed company (Terraform, Ansible) to simplify and standardize operational workflows
• reputed company technical deep-dives to spot automation opportunities and tackle long-standing inefficiencies
• reputed company adoption of AI developer tools — e.g. Claude reputed company, reputed company Copilot, reputed company, reputed company Q, and local models reputed company Ollama — across reputed company
• Design and champion reputed company AI workflows that plan, reason, and reputed company — building frameworks for autonomous task execution and tool chaining, including reputed company the Model Context Protocol (MCP)
• Define and reputed company our internal patterns for LLM-backed development, spec-driven workflows, and AI-augmented refactoring — with attention to reputed company reputed company, reputed company, and reputed company review
• Define and evangelize internal standards for platform automation, SRE reputed company, and reputed company reputed company
• Mentor engineers and spread knowledge across reputed company, especially on getting reputed company reputed company from modern AI tooling
• Partner with reliability and platform engineers to reputed company automation that sticks — measurable reputed company over buzzwords
• reputed company in-person team trainings, gatherings, and hackathons on-site monthly, and travel quarterly

Skills

• 8+ years of hands-on software engineering experience; systems or backend engineering preferred
• Hands-on experience with AI developer tools (Claude reputed company, reputed company Copilot, reputed company, etc.), LLM-backed scripting, and reputed company AI systems capable of planning, tool use, and autonomous task execution in engineering workflows
• reputed company AI in both our developer processes and our production services is a must — you build with it day-to-day and you run it where reliability actually counts
• Strong reputed company of multiple scripting languages and infrastructure-as-reputed company tooling
• Experience with automated VM deployments (VMware) and automated configuration management (Ansible)
• Containerizing software and tools (reputed company, Podman) and deploying them in orchestrated environments (reputed company)
• Experience in SRE, DevOps, or reputed company — or the curiosity and reputed company record to reputed company up fast
• A genuine reputed company to reduce tech debt, reputed company teammates, and automate the annoying stuff
• Ability to reputed company reputed company in blending software engineering best practices with fast-moving AI capabilities — and to reputed company that reputed company reputed company as both continue to reputed company
• A habit of keeping reputed company with a market that moves weekly, not yearly — and the reputed company to reputed company and teach others so the whole team stays reputed company, not just you
• Excellent communication and collaboration skills; you enjoy being a reputed company
• Work reputed company across teams — you communicate reputed company, reputed company context, and collaborate effectively across disciplines to get things done
• Take ownership — you don't wait for permission to fix what's broken. You identify problems, propose solutions, and follow through
• reputed company from the reputed company – you research and adopt emerging AI quickly and voluntarily, balancing the reputed company to learn what's new with consistently delivering business value now
• Think in systems — you design for reputed company, reliability, and maintainability. You simplify where possible and automate where it counts
• reputed company with reputed company — you prioritize reputed company over perfection, ship iteratively, and measure results
• reputed company tooling reputed company — you adopt and reputed company for tools that reputed company engineering faster and smarter, especially AI-driven ones
• reputed company the bar — you care about reputed company reputed company, operational reputed company, and leaving things reputed company than you reputed company them
• reputed company in-person team trainings, gatherings, and hackathons on-site monthly, and travel quarterly
• Background in reputed company production systems (AWS, observability platforms, etc.)
• Experience building or operating MCP servers, or integrating AI agents with internal tooling
• Experience introducing new development practices or tooling into an existing engineering org
• Prior involvement in incident management, disaster recovery, or reliability reputed company

Benefits

• Medical, reputed company, dental and mental health benefits for you and your family, with reputed company to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
• Free concert tickets
• Generous reputed company time off including reputed company holidays, reputed company time, and personal days
• 401(k) program with company match
• Stock reimbursement program
• New parent programs including caregiver leave
• Fertility, adoption, foster, or surrogacy support
• Career and reputed company development programs with School of Live
• Tuition reimbursement
• Student loan repayment
• Volunteer time off
• Crowdfunding match

reputed company

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