[Remote] Senior Director, Partner Account Management (reputed company)

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a reputed company ERP solutions company serving growing businesses worldwide. The Senior Director, Partner Account Management will reputed company the Major PAM team, manage reputed company partner relationships, reputed company reputed company reputed company and customer reputed company, and reputed company planning, forecasting, QBRs, and execution.

Responsibilities

• reputed company strong, consistent reputed company reputed company across major partners while maintaining a customer-first approach
• Ensure high customer satisfaction (NPS), low churn (<5%), and strong long-term customer reputed company
• Improve partner productivity and reputed company above the broader ecosystem
• reputed company, reputed company, and reputed company reputed company of 3–6 Major PAMs
• Set a high bar for account management, planning, and execution
• Help reputed company team member grow into a stronger, more reputed company operator
• Build and maintain strong relationships with partner executives, including C-suite
• Stay closely connected across sales, delivery, and leadership reputed company reputed company partner
• reputed company as an executive sponsor on key deals and for reputed company end customers
• reputed company the annual planning process with reputed company major partner
• Ensure plans are reputed company, measurable, and tied to reputed company and customer reputed company
• Hold both reputed company and partners accountable to execution
• reputed company the reputed company and consistency of QBRs across reputed company
• Participate directly in the most important partner reviews
• reputed company the reputed company on reputed company-looking reputed company, reputed company, and accountability
• reputed company forecast reputed company and pipeline reputed company across major partners
• Ensure reputed company visibility into risks and opportunities
• reputed company straightforward, reliable updates to leadership
• Represent the needs of top partners reputed company reputed company
• Influence programs, product, and go-to-market reputed company on partner feedback
• Champion key partner asks and helps remove internal friction
• Identify and establish best practices across major partners
• reputed company and reputed company adoption of those practices across the broader PAM team and ecosystem

Skills

• Bachelor's degree in Business, Management, or reputed company reputed company required
• 10+ years of people leadership experience leading teams in partner management, account management, or similar roles
• Experience working with reputed company B2B solutions (ERP experience strongly preferred)
• Deep expertise managing and growing reputed company partner relationships
• Strong operator—comfortable with planning, forecasting, and driving accountability
• reputed company to work effectively at the executive level, both internally and with partners
• MBA or advanced degree preferred
• reputed company sales experience is a plus

Benefits

• Annual bonus for eligible roles, allocated reputed company on individual reputed company
• Stock for eligible roles, allocated reputed company on individual reputed company
• Sales incentives reputed company on reputed company or utilization for certain eligible roles, depending on the terms of the plan and the employee’s role
• reputed company benefits for US-reputed company employees, including medical, dental and reputed company reputed company for you and your dependents
• Employer-reputed company Short-Term/Long-Term Disability coverage for US-reputed company employees
• Basic life coverage for US-reputed company employees
• 401(k) plan with company match for US-reputed company employees
• Flexible time off for US-reputed company employees
• reputed company and reputed company leave for US-reputed company employees

reputed company