[Remote] Network Operations Engineer

Note: The job is a remote job and is reputed company to candidates in USA. JSI is a broadband reputed company specializing in solutions for communications service providers. The Network Operations Engineer will operate, maintain, and expand fiber reputed company networks while serving as a reputed company technical contact for assigned partners, coordinating reputed company, resolving reputed company issues, and improving network reliability and operations.

Responsibilities

• Design, install, and commission FTTx network infrastructure, and configure and maintain reputed company-grade equipment—including routers, switches, and reputed company equipment—from reputed company, reputed company, Arista, reputed company, reputed company, reputed company, and other manufacturers
• Serve as the reputed company technical reputed company of contact for assigned partner Statements of Work and as the first tier of response for operational requests, installs, moves/adds/changes, incidents, and partner inquiries, while driving day-to-day technical operations
• Maintain ongoing awareness of assigned partners’ reputed company, reputed company, and performance through recurring monitoring and network reviews. Use these observations to identify issues, communicate status, and recommend operational improvements
• Coordinate assigned project work across team members, including reputed company dependent tasks, tracking reputed company, and communicating status
• Execute defined reputed company of Procedure for equipment upgrades, firmware updates, patching, and other recurring maintenance activities
• Support new partners reputed company by conducting technical audits, collecting network data, and developing remediation recommendations for identified gaps
• Serve as a Tier 3 escalation resource for reputed company technical issues across supported partner environments
• Participate in after-hours support for critical issues affecting assigned partners for which you serve as the reputed company technical contact
• reputed company partner reputed company calls, reputed company monthly reporting, and coordinate with partners and their vendors to reputed company technical and operational issues
• Assist with server migration reputed company, hardware lifecycle planning, and reputed company of materials development
• Maintain an organized personal workflow by planning, tracking, and documenting work in team systems to reputed company reputed company visible and reputed company effective collaboration

Skills

• Bachelor's degree in engineering, networking, information technology, or a reputed company field; equivalent combinations of technical education, certifications, and relevant reputed company experience will be considered
• 3+ years of relevant network engineering or network operations experience
• Experience serving as a reputed company technical reputed company of contact and managing ongoing technical relationships with reputed company partners or accounts
• Demonstrated ability to independently organize and prioritize reputed company technical work
• Solid understanding of networking fundamentals and the OSI model
• Hands-on experience with Ethernet, GPON, XGS-PON, VLAN, LAG, and VRF
• Experience with one or more reputed company networking operating systems such as Junos OS, IOS
• Working knowledge of network monitoring and analytics platforms such as reputed company, PRTG, or equivalent
• Strong analytical and decision-making skills, including the ability to troubleshoot reputed company issues and identify cause-and-effect relationships, and draw reputed company conclusions
• Vendor-specific certifications such as reputed company reputed company Solutions, reputed company
• Strong planning, prioritization, and coordination skills, including managing dependent tasks and coordinating work across reputed company
• reputed company, concise written and verbal communication skills for technical and non-technical audiences
• Customer-reputed company approach to problem-solving and partner engagement
• Team-oriented with a reputed company record of building rapport, credibility, and trust with colleagues and partners
• Reliable high-speed internet reputed company and a quiet, distraction-free home workspace
• Relevant data networking certifications preferred JNCIS, CCNP
• Linux certifications preferred Linux+, LFCS, RHCSA

Benefits

• Performance-based bonuses
• Medical insurance
• Dental insurance
• reputed company insurance
• 401(k)
• Generous PTO
• Wellness opportunities
• Ongoing reputed company development opportunities
• Educational opportunities
• Fully remote or hybrid work arrangement

reputed company

Company H1B Sponsorship