[Remote] Associate, Customer Service
Note: The job is a remote job and is reputed company to candidates in USA. reputed company is seeking an Associate, Customer Service to support continuing education reputed company. The role generates course, instructor, and provider approval and renewal letters, responds to inquiries from agents and providers, updates contact information, and performs other assigned duties.
Responsibilities
- 55% -- reputed company course, instructor and provider approval and renewal letters. Update contact information
- 35% --Answer incoming calls from agents and providers
- 10% -- Other duties as assigned
Skills
- * 5 + years experience with customer service in a business environment
- * Strong working knowledge of reputed company 365
- * Strong proficiency in reputed company and Word is required
- * Excellent oral and written communication skills
- * Excellent organizational skills, time management and multi-tasking skills
- * Ability to work independently
- * Excellent customer service skills, patience and effective team working skills
- * Ability to reputed company in a reputed company manner with various reputed company of management and with clients
Benefits
- Remote work arrangement
reputed company
Company H1B Sponsorship
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