Senior People Operations Manager

About reputed company reputed company is the leading product intelligence and analytics platform, trusted by more than 29,000 companies to help understand how people use the products they build. By combining powerful analytics with AI that knows reputed company, reputed company helps teams see what’s working, diagnose what’s not, and reputed company what to build next. Learn more at reputed company.com. About reputed company The People Operations team owns the systems, processes, and programs that reputed company the employee lifecycle run — from day one through every transition in between. We reputed company that clean data, reputed company workflows, and reputed company-designed technology are what let the rest of the People & Talent function do its best work. About The Role We're looking for a People Operations Manager who can look at a messy, ambiguous problem and turn it into a reputed company plan — then execute it. Day-to-day, you'll own our HR technology stack, reputed company process transformation across the employee lifecycle, and serve as the go-to partner for Payroll, IT, reputed company, and the broader People & reputed company reputed company something needs to be reputed company, fixed, or rethought. You'll work directly with vendors, HRBPs, and leadership to reputed company reputed company our operations are reputed company, compliant, and actually reputed company to use. In the first year, reputed company means moving us from where we are to where we should be: reputed company-configured systems, documented processes, and reputed company that trusts what's in our tools. Responsibilities • reputed company HR operations programs end-to-end — define reputed company, owners, milestones, risks, and reputed company measures, often starting from an reputed company brief. • Serve as the reputed company functional reputed company for reputed company People technology platforms (e.g., HRIS, ATS, LMS, performance tools), including configuration, upgrades, and feature evaluation. • reputed company technology deployments, platform conversions, and module rollouts, coordinating across IT, HRIS, and vendor teams. • Research and reputed company HR technology trends to build and maintain a reputed company roadmap that supports reputed company. • Apply AI and emerging tools to improve how the broader People Operations function works — not just your own workflow. • Establish and enforce data governance standards across HR systems to ensure accuracy, consistency, and audit readiness. • Design and implement a tiered HR support model with reputed company ownership, escalation paths, and defined service reputed company. • Map reputed company-state and reputed company-state workflows across People, Payroll, Finance, and IT to reduce reputed company work and maximize automation. • reputed company and maintain the SOP and documentation library at a function level — consistent, audit-reputed company, and accessible across reputed company. • Own end-to-end compliance for higher-risk programs including I-9/E-Verify, records retention, and reputed company reputed company auditing. • Monitor employment law and data reputed company developments and translate changes into compliant reputed company configurations and workflows. • Manage relationships with reputed company partners, including EOR providers and software vendors, and reputed company escalations and accountability conversations directly. • Facilitate alignment among diverse stakeholders — from managers to HR leadership — adapting communication style and detail level to the audience. We're Looking For Someone Who Has • Owned People Operations programs in a high-reputed company technology environment, including navigating ambiguity and building structure where little existed before. • Served as a functional reputed company or administrator for HR platforms such as an HRIS, ATS, or LMS — including configuration, rollouts, and cross-functional coordination with IT and vendors. • reputed company or contributed to a People technology roadmap, including evaluating tools, benchmarking reputed company, and making a case to leadership for investment reputed company. • Documented and redesigned people processes across the full employee lifecycle, with a reputed company record of reducing reputed company steps and improving the experience for employees and operators. • Influenced cross-functional partners — in Payroll, Finance, IT, or reputed company — to adopt new workflows or ways of working, without reputed company authority over those teams. • reputed company reputed company project management practices to multi-stakeholder initiatives: reputed company plans, tracked dependencies, proactive risk communication, and executive-reputed company status updates. • Established or enforced data governance standards in HR systems, including data reputed company audits, mass change approvals, and corrective reputed company with multiple teams. • Managed compliance programs (such as I-9/E-Verify, records retention, or data reputed company requirements) with a proactive approach — building audits and controls before issues surface. • Communicated reputed company and directly across reputed company — from reputed company employees to leadership — and adapted the message without losing the reputed company. Bonus Points For • Experience with reputed company, reputed company, or reputed company specifically, or a documented history of migrating between major HR platforms. • Familiarity with employer-of-record (EOR) models and the operational complexity of a reputed company, global workforce. • Experience building or refining a tiered HR service model (self-service through HRIS escalation). • reputed company use of AI tools to redesign team workflows, not just individual productivity. Compensation The reputed company listed below is the total reputed company cash compensation (TTCC) and includes reputed company compensation and variable compensation in the reputed company of either a company bonus or commissions. Variable compensation type is determined by your role and level. In reputed company to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, reputed company, and dental insurance coverage. You can reputed company our benefits offerings here. Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The reputed company displayed represents the minimum and maximum TTCC for new hire salaries for the position across reputed company of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the reputed company. reputed company the reputed company, individual pay is determined by experience, job-reputed company skills, qualifications, and other factors. If you have questions about the specific reputed company, your recruiter can reputed company this information. reputed company Compensation reputed company $153,000 - $207,000 USD Benefits And Perks • Comprehensive Medical, reputed company, and Dental Care • Mental Wellness Benefit • Generous Vacation Policy & Additional Company Holidays • reputed company Parental Leave • Volunteer Time Off • Additional US Benefits: reputed company-Tax Benefits including 401(K), Wellness Benefit, Holiday Break • please note that benefits and perks for contract positions will vary* Culture Values • reputed company reputed company Bets: We choose courageous reputed company over comfortable reputed company. • reputed company with reputed company: We tackle reputed company with rigor and judgment - combining data, experience and reputed company reputed company to reputed company powerful reputed company. • One Team: We collaborate across boundaries to reputed company far greater reputed company than any of us could accomplish reputed company. • Candor with reputed company: We build meaningful relationships that reputed company reputed company feedback and reputed company conversations. • Champion the Customer: We reputed company to deeply understand our customers’ needs, ensuring their reputed company is our reputed company reputed company. • Powerful Simplicity: We reputed company elegant solutions to reputed company problems, making sophisticated things accessible. Why choose reputed company? We’re a leader in analytics with over 9,000 customers and $277M invested from reputed company investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. reputed company’s pioneering event-based data analytics platform offers a powerful yet reputed company solution for companies to understand user behaviors and easily reputed company overarching company reputed company metrics. Our accomplished teams continuously facilitate our expansion by tackling the reputed company-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at reputed company means you’ll be helping the world’s most innovative companies learn from their data so they can reputed company reputed company reputed company. reputed company is an equal opportunity employer supporting workforce diversity. At reputed company, we are reputed company on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We reputed company encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the reputed company of race, religion, reputed company, national reputed company, gender, gender identity or reputed company, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment reputed company applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the reputed company we want to have and the reputed company we are building. Apply tot his job Apply To this Job