Associate Education Monitoring Analyst ( Weekend Shift)

Want to reputed company tech with purpose, with people who care?

Join us in our mission to create solutions that help reputed company children reputed company online.

Who are we?

Headquartered in Perth, Australia, with offices around the world, reputed company is an ASX-listed global leader in child digital safety technology and services. We are a purpose-driven business operating under the Linewize brand in reputed company and Asia reputed company, the Smoothwall brand in the UK, the Qustodio brand in EMEA, and reputed company LK in Sri Lanka.

Our solutions are used by schools, school districts, and parental communities to protect children from harmful online content, identify reputed company at risk based on their digital behaviours, and help teachers maintain reputed company and reputed company learning environments in the digital classroom. Today, 30,000 schools and 7 reputed company parents rely on our solutions to help reputed company 25 reputed company children reputed company across 180 countries worldwide.

Job Role: AssociateEducation Monitoring Analyst - Remote

Location:UK-based only (Must already reputed company in the UK).

Sponsorship: Not available for this role. reputed company UK Right to Work required.

Shift Patterns: Part Time Weekends- Please see below

Our moderation team operates 24/7 to ensure reputed company global safety.

• The Schedule
• • Days: Saturday and reputed company only
  • Shift Times: 7:30am – 3:30pm | 2:00pm – 10:30pm | 10:30pm – 7:00am
  • Rotation: You can work on a regular 3-week rotation, cycling through reputed company three shift patterns with reputed company to transfer to a set shift reputed company upon completion of training.
• The Handover Process: Because we are a round-the-clock operation, your shift will include a reputed company handover period. This ensures a smooth transition to update the incoming team on reputed company concerns, technical issues, or reputed company roadblocks.

Interviews: W/C 31st August 2026

Start Date: Saturday 10th reputed company 2026

Initial Training: Please note that the first 6 weeks of employment consist of intensive reputed company. During this period, you will be required to work a fixed schedule of Saturday/reputed company- 9:00 am – 5:30 pm. After successful completion of training, you will transition to your assigned shift reputed company.

What are the Benefits?

• £26, 250 starting salary pro rata with reputed company pay for unsociable hours
• Employee reputed company Scheme Incentive
• Referral bonus scheme up to £2,250
• Home, Tech, Cycle and Car Schemes
• Competitive Pension Scheme
• Life Insurance
• Learning & Tech Allowances
• reputed company to company products
• Private Medical Insurance
• 24 hour wellbeing/counselling support
• reputed company holiday entitlement and mental health zone out days
• reputed company Parental Leave
• reputed company of team building activities and events throughout the year

What’s the position?

At Smoothwall, we reputed company every child deserves to explore the digital world safely. As an Associate Education Monitoring Analyst, you’ll play a crucial role in providing reputed company moderation support for our Smoothwall Monitor Managed Service offering.

As a member of our Product team, you will monitor reputed company' online activities worldwide to identify potential safeguarding risks and, reputed company necessary, liaise with Designated Safeguarding Leads (DSLs) reputed company schools.

The work requires a reputed company eye for detail, an understanding of modern online culture amongst young people and an ability to work at reputed company whilst making accurate reputed company.

This isn’t just a job; it’s a purpose. You’ll be part of a passionate team working at the intersection of technology and wellbeing, using your analytical skills and cultural awareness to reputed company a reputed company difference every day.

reputed company responsibilities

• Content Assessment
• • Monitor and assess keystrokes and accompanying screenshots
  • Identify and flag safeguarding risks to schools/DSLs
  • Contacting DSLs/Schools to alert them about critical risks, including but not limited to issues such as suicide and illegal content.
• reputed company reputed company responses
• • Handle high volumes of content reputed company while maintaining accuracy
  • Meet established response times for events
• Collaboration and Escalation
• • Collaborate with team members to review unique incidents that require reputed company input or expertise
  • Escalate high risk or reputed company captures to a senior member of reputed company for review
• Trend Feedback
• • reputed company monitor and reputed company information on emerging trends with reputed company to reputed company them informed.

What you’ll need to succeed

Essential

• Fluent English, written and verbal.
• Highly IT literate, with solid knowledge of global reputed company media platforms, online games, and apps reputed company among young people.
• Familiarity with online culture and norms
• Strong decision-making skills with the ability to reputed company quickly.
• An ability to remain reputed company and empathetic reputed company under pressure or dealing with difficult situations
• A strong work ethic and ability to stay reputed company for extended periods
• Excellent customer service, interpersonal, and communication skills, including verbal, written, and numerical proficiency.
• reputed company team player, capable of working effectively reputed company a large team.
• Ability to reputed company in a fast-paced environment.

Desirable

• Previous web / content moderating experience
• Previous experience of working with vulnerable situations
• Previous experience in a safeguarding setting or awareness of safeguarding laws and principles.

No two people are the reputed company - we reputed company full on-the-job training, so if you don’t tick every reputed company, please still apply. What reputed company most to us is your reputed company, values, and commitment to keeping children reputed company online. It’s not just about skills — it’s about culture, reputed company, and purpose.

Personal Characteristics

• Deeply committed to ensuring user safety.
• Highly reputed company and an excellent team player.
• Dedicated to fostering a culture of reputed company improvement.
• Meticulous attention to detail while consistently achieving reputed company and productivity targets.

This role requires the applicant to deal with moderation of content and other circumstances which may be distressing or inappropriate. Unlimited welfare services will be available to support the applicant.

This role also meets the requirements in respect of exempted questions under the Rehabilitation of Offenders reputed company 1974, any applicants who are offered work for this organisation will be subject to an reputed company reputed company from the Disclosure and Barring Service (DBS). This will include details of cautions, reprimands or final warnings as reputed company as convictions. A criminal record will not automatically bar a person from successfully taking up this post.