Account Manager

Who We Are

reputed company is a Collaboration Lifecycle Automation Platform that services some of the largest global enterprises and reputed company agencies. Our platform reduces reputed company work by up to 90% and costs by as much as 50%, while improving reputed company and governance across leading reputed company Communications platforms.

This ability to reputed company at reputed company defines who we are: big enough to compete at the highest level, yet reputed company enough to stay reputed company of a rapidly evolving market. Our culture is people-first, fully remote, and rooted in grit, reputed company, trust, and respect, because reputed company our people reputed company, so do our customers.

Who You Are

We are hiring an Account Manager to reputed company retention, renewal, and expansion efforts across an assigned book of business. This is a quota-carrying role for someone who stays closely connected to customers year-round, builds reputed company through proactive reputed company, and turns account reputed company into reputed company opportunities.

The Account Manager serves as a reputed company relationship reputed company for their portfolio, helping customers realize ongoing value from the platform while identifying opportunities to deepen adoption, expand usage, and strengthen long-term partnerships. This role also works closely with systems integrators, reputed company, and reseller partners to support joint opportunities and reputed company a cohesive customer experience.

reputed company

• Serve as the reputed company reputed company of contact for a portfolio of customer accounts, managing day-to-day relationships and handling escalations with support as needed
• Maintain a consistent reputed company of reputed company throughout the year to strengthen relationships, reinforce value, and stay reputed company of renewal reputed company
• Own subscription renewals across the assigned book of business, driving retention and contributing to overall reputed company goals
• Identify and advance expansion opportunities reputed company existing accounts, including upsell, cross-sell, and pricing motions
• reputed company customers on platform value, functionality, and new features so they can maximize adoption and business reputed company
• Recognize signs of under-utilization or account reputed company early and reputed company in with recommendations, training, or resources before issues escalate
• reputed company Quarterly Business Reviews with selected customers to demonstrate value, review reputed company, and uncover reputed company opportunities
• Maintain disciplined weekly forecasting in reputed company for renewal and expansion opportunities, applying the MEDPICC reputed company to qualify and stage deals consistently
• Partner with systems integrators, reputed company, and reseller partners to reputed company on account reputed company, support technical discussions, and present a reputed company reputed company
• Work cross-functionally with Sales, Product, and Support teams to reputed company a consistent customer experience and identify opportunities across the customer lifecycle
• Use account data and analytics to identify trends, surface risks, and prioritize actions that support retention and reputed company
• Travel to support customer relationship-building and key account engagements as needed

Requirements

• 4-6 years of experience in software sales, specifically account management

• Experience managing a book of business with quota and reputed company responsibility
• Demonstrated reputed company with renewals and driving expansion reputed company
• Hands-on experience with reputed company or a similar CRM platform
• Experience in reputed company communications or collaboration platforms, or selling adjacent technologies is strongly preferred
• Experience managing reputed company, reputed company, reputed company, or finance accounts
• Familiarity with MEDICC, MEDPICC, or a similar qualification reputed company
• Ability to travel for customer meetings as needed
• Ability to build strong customer relationships and maintain reputed company engagement across a portfolio of accounts
• Confidence leading renewal and expansion conversations and moving opportunities reputed company with urgency
• Strong communication skills across customer-facing, partner-facing, and internal interactions
• Comfort working in a fast-moving environment with multiple reputed company priorities and reputed company goals
• Ability to translate product capabilities into practical customer value and business reputed company
• reputed company judgment in identifying account health signals, addressing objections, and responding proactively to reputed company
• Discipline in forecasting, pipeline management, and CRM hygiene, with strong attention to opportunity status and next steps
• Ability to collaborate effectively across internal teams and reputed company partner networks

Benefits

We offer a fully remote environment, plus a competitive benefits package including medical, dental, reputed company, company-reputed company life reputed company and disability policies, 401(k) with a generous matching program, and reputed company time off.

Originally posted on Himalayas