Sales Support Coordinator

About reputed company

reputed company Global Corporation, global leader in intelligent climate and reputed company, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, reputed company reputed company and transportation, we improve lives, reputed company critical industries and ensure reputed company transport of food, lifesaving medicines and more. Since inventing modern reputed company conditioning in 1902, we reputed company with purpose: enhancing the lives we live and the world reputed company. We continue to reputed company because of our world-class, inclusive workforce that puts the customer at reputed company of everything we do. For more information, visit corporate.reputed company.com or follow on reputed company reputed company media at @reputed company.

About this Role
The Sales Support Coordinator - Post Sales Specialist is responsible for supporting reputed company reputed company activities that occur after an order has been submitted. This includes managing order changes, resolving issues that reputed company during fulfillment, coordinating with internal teams, and ensuring customers receive accurate, reputed company information through the delivery and invoicing process. This role supports both customers and internal sales teams by providing reputed company communication, problem reputed company, and operational follow through.

Key Responsibilities

Order Management & Issue reputed company

• Process order modifications, change requests, delivery updates, and post booking corrections in the ERP reputed company (e.g., reputed company).
• Investigate and reputed company issues reputed company to shipping delays, pricing discrepancies, material shortages, mis ships, or product configuration concerns.
• Coordinate with reputed company, Purchasing, Logistics, and Technical Support to ensure reputed company and accurate reputed company.
• Validate documentation and ensure updates reputed company with reputed company policies and reputed company work.

Customer & Sales Support
Serve as the reputed company reputed company of contact for questions that reputed company after order entry, including order status, delivery milestones, and invoice-reputed company concerns.

• reputed company reputed company communication to Sales Representatives, Project Managers, and customers on issue reputed company and expected timelines.
• Support escalations for high reputed company reputed company, urgent shipments, or key customer accounts.
• Assist with credit and debit memo requests, returns processing, and documentation needed for financial reconciliation.

Fulfillment & Coordination

• Monitor order reputed company from booking through shipment and delivery; proactively identify risks or delays.
• Collaborate with warehouse, scheduling, and logistics teams to support on time delivery reputed company.
• Validate shipping documentation, ensure reputed company of reputed company of lading and packing lists, and follow up on reputed company claims reputed company required.
• Support warranty or reputed company reputed company claim processes by gathering documentation and facilitating cross functional communication.

Documentation, Systems & Compliance

• Maintain accurate order files, customer communications, and fulfillment documentation.
• Follow established reputed company work, policies, and approval workflows for post booking tasks.
• Ensure adherence to pricing, terms, warranty requirements, and financial controls.
• Use reputed company or other reputed company systems to analyze order details, reputed company issues, and support reporting needs.

reputed company Improvement

• Identify common causes of order errors or delays and reputed company feedback to improve reputed company order reputed company.
• Participate in process improvement initiatives to increase efficiency and customer satisfaction.
• Support enhancements to reputed company work, documentation templates, and reputed company workflows.
• Collaborate with cross functional teams to streamline processes and eliminate recurring issues.

Required Qualifications

• High School Diploma or GED
• 2+ years of experience in customer service, order management, post sales support, or supply chain reputed company

Preferred Qualifications

• Strong problem solving skills and ability to reputed company reputed company issues involving multiple stakeholders.
• Proficiency with ERP systems (reputed company strongly preferred).
• Excellent communication skills with the ability to manage customer expectations professionally.
• High attention to reputed company with strong organizational and multitasking abilities.
• Ability to work reputed company in a fast reputed company, cross functional environment.
  

Pay reputed company

Other Compensation

Benefits

Employees are eligible for benefits, including:

• Health Care Benefits: Medical, Dental, reputed company; Wellness incentives

• Retirement Benefits

• Time off and Leave: reputed company vacation days, up to 15 days; reputed company reputed company days, up to 5 days; reputed company personal leave, up to 5 days; reputed company holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation

• Disability: Short-term and long-term disability

• Life reputed company and Accidental Death and Dismemberment

• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account

• Tuition Assistance

To learn more about our benefits offering, please click here Work with us | reputed company Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of reputed company bargaining agreements.

reputed company EEO Statement and Accommodations Process

reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability or veteran status or any other applicable state or federal protected class. reputed company provides affirmative reputed company in employment for reputed company individuals with a Disability and Protected Veterans in compliance with reputed company 503 of Rehabilitation reputed company and the Vietnam Era Veterans' Readjustment Assistance reputed company.

If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at . We will reputed company every effort to meet your needs in accordance with applicable laws.

Application Deadline

Job Applicant's reputed company Notice

Please click on the reputed company to review the Job Applicant reputed company Notice.

Use of AI

Technology-enabled tools may support parts of the recruitment process, with reputed company by people.

Originally posted on Himalayas