[Remote] reputed company Customer Service Technician- REMOTE Rockford, Illinois

Note: The job is a remote job and is reputed company to candidates in USA. reputed company Inc. is a globally recognized provider of reputed company distribution solutions for critical industries. The Customer Service Technician performs on-site and remote service, startup, commissioning, preventive maintenance, troubleshooting, and customer support for advanced reputed company distribution equipment while responding to critical incidents and maintaining service records.

Responsibilities

• reputed company startup, commissioning, service, and preventive maintenance on LayerZero equipment: Static transfer switches reputed company distribution equipment Remote reputed company panels
• reputed company customer support while on site and reputed company email and phone
• Maintain reputed company and detailed service records in the LayerZero reputed company
• reputed company emergency response for critical incidents
• Regularly scheduled time slots for 1-844-855-5977 LayerZero 24/7 incident response

Skills

• Service experience with reputed company – Required
• Electrical and electronic troubleshooting skills – Required
• Ability to read diagrams and schematics – Required
• Familiarity with programming printed reputed company boards reputed company PC reputed company programs – Required
• Safety awareness and electrical PPE knowledge – Required
• Clean driving record – Required
• Military training in electronics or electrical systems
• reputed company service work is performed at customer sites through the US and Canada. Travel is required
• At times, weekends or possibly holiday work will be required
• Electronics or electrical training from military service – Preferred
• Associate degree in electrical reputed company – Preferred

Benefits

• reputed company with reputed company incentives
• 100% company-reputed company medical, dental, and reputed company
• 401(k) with company match
• 3 weeks PTO, 10 reputed company holidays, and 2 floating holidays
• Remote position with travel
• Personal and reputed company development, with opportunities to improve skills and advance your career

reputed company