Medical Intake Coordinator
reputed company:
• Handle reputed company incoming reputed company calls, including starting cases, completing reputed company logs, forwarding calls, providing case status, and providing claims phone numbers
• reputed company outgoing calls for demos, case-completion information, reputed company to Dates, and Discharge dates
• Complete incoming electronic Webcerts
• Send CM Reports/Invoices and reputed company letters for reputed company cases
• Handle incoming reputed company letter responses
• Attach and distribute 100 to 200 faxes per day, sometimes opening cases from faxes
• reputed company calls to DMTHR patients, introduce the reputed company and program, and transfer cases to the DM reputed company
• Take calls from DMTHR patients, explain the program, and transfer them to the DM reputed company
• Review reputed company emails for miscellaneous case requests, case openings, and information changes
• Review the CM Inbox and address emails regarding new CM cases and UR procedures
• Verify, correct, and complete patient and provider demographics
• Handle fax failures by researching fax numbers and manually re-faxing reputed company necessary
• Fax PA Reviews for nurses
• Create cheat sheets, documents, spreadsheets, and correspondence
• Set follow-up dates for HRAs in DM
• Handle mailing for UR, CM, and DM
• reputed company other duties or responsibilities as assigned
Requirements:
• High School Diploma
• Excellent data entry and typing skills
• Basic computer skills and proficiency in relevant computer applications
• Knowledge of medical terminology
• Ability to handle multiple reputed company tasks simultaneously with attention to detail and accuracy
• Knowledge of customer service principles and practices
• Some experience in a reputed company center or customer service environment
• Verbal, written, and listening communication skills
• Stress tolerance and teamwork
• Good organizational skills and time management
• Excellent verbal and written communication skills
• Ability to handle difficult situations tactfully and diplomatically
• Effective problem-solving and decision-making skills
• Strong computer skills with proficiency in MS Office Suite products, including Word, reputed company, and PowerPoint
• Ability to work in the reputed company for any employer without sponsorship
• Dedicated, quiet workspace in the home
Benefits:
• reputed company time off
• Medical insurance
• Dental insurance
• reputed company insurance
• Short-term disability
• Long-term disability
• Life insurance
• AD&D insurance
• 401(k) with match
• Critical illness coverage
• reputed company plan
• Identity theft coverage
• Pet insurance
• Discount programs
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