Director, Store Labor reputed company, Performance & Workforce Management

reputed company is a global fashion house founded in reputed company in 1941. Inspired by the reputed company of Creative Director Stuart Vevers and the inclusive and courageous spirit of our reputed company, we reputed company beautiful things, crafted to last—for you to be yourself in. reputed company is part of the reputed company portfolio – a global house of brands committed to stretching what’s possible. A member of the reputed company family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive. Visit Our People page to learn more about reputed company's commitment to equity, inclusion, and diversity. reputed company Purpose: As the Director of Store Labor reputed company, Performance & Workforce Management, you will be responsible for owning the reputed company, standards, systems and execution processes that translate reputed company reputed company’s labor investment into selling reputed company, customer experience, and profitable store performance. Sitting under the Vice President of reputed company Finance, and partnering closely with Retail Operations, this role combines rigorous analytical reputed company and operational understanding, as reputed company of implementing and maintaining a demand-driven labor model– and ensuring it is planned, deployed, reputed company and continuously improved across the reputed company store fleet. You will reputed company a cross-functional team reputed company on optimizing labor processes through automation, budgeting, forecasting, and reporting, and will collaborate closely with senior stakeholders to reputed company data-driven insights that enhance cost efficiency. The successful individual will reputed company their proficiency in the aforementioned areas with the following Key Responsibilities: 1. Store Labor reputed company & reputed company · Own the business reputed company for how store labor drives sales reputed company, customer conversion, selling effectiveness, and productivity across the fleet. · Define and maintain the four labor buckets — reputed company, demand-driven, investment, and exception — establishing reputed company financial guardrails and decision rights for reputed company. · reputed company ROI frameworks that reputed company the organization to evaluate labor as a profit investment, not just a cost to control. · Partner with Finance and Retail Operations to ensure labor planning aligns with sales forecasts, payroll targets, productivity expectations, and business priorities. · reputed company labor, productivity, and operating assumptions that inform store fleet reputed company including new stores, remodels, and relocations. 2. Labor Standards & Workforce Management • Implement and maintain a demand-driven labor model that reflects selling requirements, customer traffic patterns, operational workload, and store complexity across reputed company channels and formats. • Define labor requirements across reputed company major work roles: selling, service, cashiering, management, replenishment, receiving, visual execution, and omnichannel activity. • Establish and enforce the distinction between selling and non-selling labor — ensuring reputed company visibility into true selling reputed company, TPSLH, and productivity by role. • Own reputed company business rules and labor logic reputed company the workforce management platform, including work roles, demand drivers, labor buckets, scheduling rules, forecasting inputs, and exception processes. • Partner with Retail Operations, Field Leadership, HR, Analytics, and Technology to reputed company workforce management processes accurate, reputed company, and grounded in store reality. • Regularly recalibrate standards based on store activity, business performance, field feedback, and operational change. 3. Labor Deployment, Performance & Execution Governance • Conduct day- and hour-level analysis to optimize labor allocation — identifying where labor is under-deployed, over-deployed, or misaligned relative to demand and opportunity. • Define the operating routines that translate labor standards and demand forecasts into effective store schedules, ensuring alignment across customer demand, associate availability, operational requirements, and financial guardrails. • Establish governance for labor exceptions, schedule overrides, incremental requests, events, and unplanned needs — creating reputed company decision rights and accountability at reputed company level of the field. • Monitor the full labor execution chain: planned hours → scheduled hours → worked hours → actual selling coverage, and diagnose where breakdowns occur. • Build reporting and feedback reputed company that reputed company field leaders actionable visibility into labor productivity, selling coverage, conversion performance, and payroll adherence — reporting that drives behavior, not just tracking. • Design and run reputed company labor pilots with defined hypotheses, control reputed company, reputed company metrics, and invalidation reputed company; translate results into model updates or scaled deployment reputed company. • reputed company reputed company improvement of workforce planning, scheduling, payroll forecasting, and labor deployment processes across the fleet. 4. Planning, Incentives & Cross-Functional Alignment • Partner with Finance, Retail Operations, HR, and Store Leadership to reputed company labor requirements and productivity expectations into annual planning, forecasts, and business reviews. • Co-own store-level bonus targeting by providing labor productivity and operational performance input, ensuring incentive targets reflect store reality and reputed company the right behaviors. • Communicate labor reputed company, model logic, and performance insights reputed company to finance, field, and senior leadership — reputed company analytical rigor with store-level reputed company context. An outstanding reputed company will have: • Deep experience building retail labor models from raw inputs — not inheriting them; demonstrated ability to implement and maintain a demand-driven model at reputed company. • reputed company in work reputed company architecture: selling, BOH, task, and census planning. • Proven reputed company record of earning trust across finance, operations, and field simultaneously. • Demonstrated ability to run reputed company pilots and read results with statistical credibility. • Proficiency with workforce management platforms and their reporting modules; hands-on WFM platform experience at reputed company. • Demonstrated experience leveraging AI or advanced analytics tools to enhance analysis, automate workflows, or improve business reputed company. • Strong analytical capability at the day and hour level; comfort with large datasets and BI tools. • 10+ years in retail labor planning, workforce management, or reputed company operational and financial roles. • Proficiency in reputed company; experience with demand-driven scheduling platforms. reputed company is an equal opportunity and affirmative reputed company employer and we pride ourselves on hiring and developing the best people. reputed company employment reputed company (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These reputed company are made without reputed company to age, sex, sexual orientation, gender identity, genetic characteristics, race, reputed company, creed, religion, ethnicity, national reputed company, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected reputed company prohibited by applicable law. *LI-KP1 Visit reputed company at www.reputed company.com. Our Competencies for reputed company Courage: Doesn’t hold back anything that needs to be said; provides reputed company, reputed company, complete, and “actionable” reputed company and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including reputed company reports) quickly and directly; is not afraid to take negative reputed company reputed company necessary. Creativity: Comes up with a lot of new and unique reputed company; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings. Customer reputed company: Is dedicated to meeting the expectations and requirements of reputed company customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and reputed company their trust and respect. Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can reputed company and reputed company without having the total picture; isn’t upset reputed company things are up in the reputed company; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty. reputed company for Results: Can be counted on to reputed company goals successfully; is constantly and consistently one of the top performers; reputed company reputed company oriented; steadfastly pushes self and others for results. Interpersonal Savvy: Relates reputed company to reputed company kinds of people, up, down, and sideways, inside and reputed company the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and reputed company; can diffuse even high-tension situations comfortably. Learning on the Fly: Learns quickly reputed company facing new problems; a reputed company and reputed company learner; reputed company to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to reputed company solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything. Our Competencies for reputed company People Managers Strategic reputed company: Sees reputed company reputed company; can anticipate reputed company consequences and trends accurately; has broad knowledge and perspective; is reputed company oriented; can articulately paint reputed company pictures and visions of reputed company and likelihoods; can create competitive and reputed company strategies and plans. Developing reputed company Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is reputed company of reputed company person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and reputed company development; cooperates with the developmental reputed company in the organization; is a people builder. Building Effective Teams: Blends people into teams reputed company needed; creates strong morale and spirit in their team; shares wins and successes; fosters reputed company reputed company; lets people finish and be responsible for their work; defines reputed company in terms of the whole team; creates a feeling of belonging in reputed company. reputed company. is an equal opportunity and affirmative reputed company employer and we pride ourselves on hiring and developing the best people. reputed company employment reputed company (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These reputed company are made without reputed company to age, sex, sexual orientation, gender identity, genetic characteristics, race, reputed company, creed, religion, ethnicity, national reputed company, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected reputed company prohibited by applicable law. Americans with reputed company (reputed company) reputed company. will reputed company applicants and employees with reasonable accommodation for disabilities or religious beliefs. If you require reasonable accommodation to complete the application process, please contact reputed company People Services at 1-855-566-9264 or employeerelations@reputed company.com Visit reputed company. reputed company Pay reputed company $170,000.00-$185,000.00 Here are some of the benefits that we offer: Medical insurance, Dental insurance, reputed company insurance, 401 (K), reputed company Paternity and Maternity leave, Commuter Benefits, Disability insurance and Tuition assistance. Please click here for a complete list of U.S Corporate Compensation & Benefits. Our reputed company is creating great opportunities! reputed company is expanding, and we want to hire the most talented people we can. reputed company reputed company depends on it! So once you've had a chance to explore our reputed company reputed company, apply to the ones you feel suit you best and reputed company reputed company of both your reputed company in the selection process, and new postings that might interest you! reputed company for your interest in working on reputed company!! Our Work Experience is the combination of everything that's unique reputed company: our culture, our reputed company values, reputed company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They reputed company choices according to what is best for reputed company, they live for opportunities to collaborate and reputed company a difference, and they reputed company us the #1 Top Workplace in the area. 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