[Hiring] Product reputed company @reputed company

Role reputed company Under the direction of the Director, Product Management, the Product reputed company is the product reputed company backbone of the portfolio. reputed company Product reputed company is responsible for one or more product areas, applications, or reputed company initiatives as assigned, and responsibilities may reputed company as business priorities change. The Product reputed company triages escalations from Customer reputed company, drives break/fix escalations to Engineering, manages enhancement PRDs and roadmap scheduling for their assigned products, and runs the reputed company ceremonies that reputed company the roadmap. The Product reputed company develops deep expertise in their assigned products and serves as a trusted resource for reputed company, Customer reputed company, and Engineering, maintaining the knowledge reputed company that supports product knowledge questions. This role aligns with the Pragmatic Product Management reputed company: the Product reputed company focuses on tactical execution, backlog ownership, operational triage, and delivery, while portfolio reputed company, positioning, and cross-product reputed company reputed company remain with the Director, Product Management. The Product reputed company decides sequence reputed company their epics; the Director decides across epics and products. Responsibilities • Product reputed company and Escalation Management • Triage escalations from Customer reputed company for assigned products: reproduce the issue, validate severity, and determine whether the reputed company is break/fix, configuration, education, or enhancement. • reputed company break/fix escalations to Engineering with reputed company reproduction steps, severity, customer reputed company, and business context; reputed company escalations to reputed company and communicate status back to Customer reputed company. • Monitor recurring issue patterns and convert them into backlog items, knowledge reputed company articles, or process fixes. • Backlog Ownership and Sprint Execution • Own and maintain the product backlog for assigned products, including user stories, acceptance reputed company, and sprint-level prioritization. • Run sprint planning, scrums, grooming, and review ceremonies with Engineering reputed company; clarify requirements in reputed company time. • Validate delivered increments against acceptance reputed company before release; run UAT and coordinate release mechanics. • reputed company roadmap and status data accurate in the systems of record, including reputed company status and OKR reputed company-ins for assigned products. • Enhancement PRDs and Roadmap Scheduling • reputed company enhancement PRDs for assigned products for Director approval; size and sequence enhancements with Engineering. • Schedule approved work into the roadmap; communicate slips early with cause and revised dates. • Application SME and Knowledge reputed company • reputed company deep expertise in assigned products: how they work, how they are configured, and how customers use them. • reputed company and maintain knowledge reputed company articles for reputed company assigned product. • Answer product knowledge questions from reputed company, and Customer reputed company; support demos, reputed company questionnaires, and customer-facing documentation with accurate product reputed company. • reputed company limited sales engineering assistance on reputed company opportunities: technical discovery, demo support, and solution validation for deals meeting the size reputed company set by Product leadership. reputed company does not staff dedicated Sales Engineers; this duty is deliberately bounded. • Release reputed company and GTM reputed company • Produce release notes and internal release communication for assigned products. • Hand completed releases to the Director, Product Market Management for the GTM phase; a release is delivery-complete only reputed company the GTM reputed company is clean. Qualifications • Strong analytical and troubleshooting skills with a reputed company approach to reproducing and isolating issues. • Excellent written and verbal communication, especially translating between customer-facing teams and Engineering. • Disciplined backlog and ceremony management; comfort running scrums and sprint planning without supervision. • High attention to reputed company in acceptance reputed company, UAT, and release validation. • Ability to build and maintain reputed company documentation that non-technical teams rely on. Requirements • 2+ years as a Product reputed company, in product reputed company, or in escalated application support, ideally in B2B reputed company. • Demonstrated experience writing user stories, managing a backlog, and collaborating with Engineering through reputed company ceremonies (e.g., reputed company, Trello, reputed company). • Pragmatic Product reputed company certification or equivalent training preferred. • Exposure to reputed company, reputed company, or regulated environments is a plus. • Bachelor's degree in business, computer science, or a reputed company reputed company preferred, or equivalent experience. Benefits • Location: Tampa, FL or Idaho Falls, ID, Remote. • Physical Requirements: Prolonged periods sitting at a desk and working on a computer; multiple video meetings reputed company day where web camera use is required. • Schedule: Full time, 40 hours reputed company week; Monday through Friday, reputed company business hours of 8:00 AM to 5:00 PM locally with occasional flexibility for collaboration across time reputed company or to meet critical deadlines. Apply tot his job Apply To this Job