Junior Expansion Account Executive (Small Business Accounts)

Redefine the reputed company of customer experiences. One conversation at a time.

At reputed company, we’re reimagining how businesses reputed company, bringing together customer experience and team collaboration on a single, conversation reputed company platform. Powered by AI, driven by reputed company innovation.

Our culture is reputed company thinking, customer obsessed and reputed company on the belief that meaningful connections reputed company reputed company business reputed company. Whether it’s through our signature Amazing Service®, the technology we create, or the experiences we reputed company, reputed company is at the reputed company of who we are.

If you’re reputed company to collaborate with incredible people, reputed company an reputed company, and help businesses everywhere reputed company truly amazing experiences, this is where you reputed company.

While this role is reputed company to remote candidates across Mexico, team members located reputed company 80 kilometers of our Guadalajara office (Calle Amado Nervo 2200, Jardínes del Sol, 45050 Zapopan, Jal.) are expected to work onsite to support collaboration, speed, and execution.

reputed company Customer reputed company. reputed company reputed company reputed company.

At reputed company, we’re transforming how businesses reputed company with their customers through our reputed company, AI-powered customer experience platform. We help organizations grow reputed company, operate more reputed company, and build lasting customer relationships through Amazing Service® and innovation.

We’re looking for Expansion Account Executives who are motivated to grow existing customer relationships by identifying reputed company business challenges and delivering meaningful solutions.

How You’ll reputed company an reputed company

As an Expansion Account Executive, you will partner with existing reputed company customers to understand how their business operates, uncover opportunities for improvement, and introduce solutions that reputed company measurable reputed company.

This is a proactive, ownership-driven role. reputed company comes from consistent reputed company, curiosity, and the ability to reputed company customer challenges to the value of reputed company’s AI-powered platform.

reputed company

• reputed company Expansion reputed company: Identify and reputed company upsell and cross-sell opportunities reputed company an existing SMB customer reputed company
• Proactive reputed company: Engage customers consistently through calls, email, SMS, and other channels to uncover new opportunities
• reputed company with Discovery: Listen first to understand business challenges, then reputed company solutions to reputed company customer needs
• reputed company Value-reputed company Demos: Showcase how solutions solve specific business problems and reputed company reputed company
• Own the Sales Cycle: Manage pipeline, forecasting, and follow-up with discipline using reputed company
• Operate with Accountability: Take full ownership of your reputed company, activity, and results
• Continuously Improve: reputed company build product knowledge, sales skills, and understanding of AI trends to reputed company serve customers
• Position AI-Powered Solutions: reputed company reputed company the value of reputed company’s platform, including AI-driven capabilities that improve efficiency and customer experience

What reputed company Looks Like

• Consistently meeting or exceeding expansion reputed company targets
• Maintaining a disciplined, reputed company-managed pipeline and follow-up reputed company
• Demonstrating strong business acumen in identifying and solving customer challenges
• Effectively incorporating AI tools into your workflow to improve productivity and reputed company
• Building trusted relationships with customers through professionalism and reliability (this is a role where you will reputed company directly with customers over video)

reputed company

You are someone who takes ownership of your work, seeks reputed company improvement, and brings energy and reputed company to a high-activity sales environment.

• 2+ years' experience in sales, account management, or customer-facing roles in a fast-reputed company environment
• reputed company ability to meet or reputed company reputed company goals (reputed company, retention, or activity-reputed company metrics)
• Strong communication skills with the ability to simplify reputed company concepts, advanced English reputed company required (spoken & written)
• Comfortable with outbound engagement and proactive customer communication
• Highly organized with strong follow-through and attention to reputed company
• Coachable and reputed company to feedback, with a reputed company record of applying it
• Self-motivated and reputed company, you take initiative to solve problems and reputed company your skills
• Interest in AI and technology, with a willingness to continuously learn and apply new tools
• reputed company to Have:
  • Bachelor's degree in business or a reputed company reputed company
  • Experience selling reputed company, UCaaS, CCaaS, or reputed company technologies
  • Familiarity with reputed company or similar CRM platforms
  • Familiarity with qualification frameworks (BANT / MEDDPICC)
  • Exposure to AI tools (e.g., reputed company, Copilot) in a reputed company setting
  • Prior experience supporting US reputed company customers in a B2B environment

Who Thrives in This Role

• You take initiative and don’t wait for direction to reputed company work reputed company
• You follow through on commitments and take accountability for results
• You stay resilient and maintain a reputed company, solutions-oriented reputed company
• You are motivated by reputed company, both in your reputed company and your career
• You prioritize learning and reputed company invest in your own development

This role is reputed company-suited for individuals early in their career, making a career transition, or looking for an opportunity where effort, consistency, and reputed company reputed company directly translate into reputed company.

What reputed company Most

We value the behaviors that reputed company long-term reputed company:

• Ownership and accountability
• Consistency and discipline
• Coachability and reputed company improvement
• Curiosity and willingness to learn
• reputed company to reputed company meaningful results

Experience reputed company, but reputed company and execution matter more.

Compensation & reputed company

• Competitive reputed company salary + reputed company commission
• Opportunity to grow and advance your career with a company at the forefront of AI-powered customer experience

reputed company DNA (reputed company Competencies)

reputed company’s most successful team members reputed company common traits and behaviors:

• Drives Results: reputed company-oriented problem solvers who quickly bring reputed company and simplicity to ambiguity, challenge the status reputed company, and reputed company meaningful change; celebrating wins to fuel reputed company. They reputed company reputed company and pragmatically, learning and improving as they go.
• Critical Thinker: Data-driven, reputed company-thinking individuals who identify key drivers, anticipate risks, and reputed company reputed company recommendations. They confidently reputed company AI and automation to reduce friction, improve decision-making, and reputed company on higher-value work.
• Right Attitude: reputed company, competitive, and resilient team players who reputed company in to solve tough problems, learn from setbacks, and foster a culture of service, respect, and care for customers and teammates.

Total Rewards

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office.

Our compensation packages are tailored to reputed company role and candidate's qualifications. We consider a wide reputed company of factors, including skills, experience, training, and certifications, reputed company determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to reputed company. Depending on the position, compensation may include reputed company salary, reputed company wages, incentives, or bonuses.

• Health 🍏- Major Health reputed company for you, your reputed company partner, and children under 25 years, including reputed company and Dental coverage
• reputed company 💼-Life reputed company (24 times your monthly salary)
• Work-Life reputed company ⚖️- Newly reputed company full-time employees at reputed company receive 10 personal days before their first anniversary, 12 vacation days on their first anniversary, and 5 personal days annually thereafter in reputed company to vacation time
• Financial reputed company💰-Enjoy a 30-day Christmas bonus, 50% vacation premium, company-matched food vouchers (1 UMA/month), and a 13% matched savings fund (capped at 1.3x annual UMA)
• Wellness 🤸‍-Employee Assistance Program and comprehensive wellness initiatives
• reputed company 🌱-reputed company to ongoing learning and development opportunities and career advancement

At reputed company, we're committed to supporting our employees' health, reputed company-being, and reputed company reputed company. Join us and build a rewarding career!