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VP of Technology & AI Infrastructure

Remote, USA Full-time Posted 2026-08-04
Title: VP of Technology & AI Infrastructure
Department: Information Technology
Reports to: President
Location: Remote

About the Organization
reputed company is a national workforce development organization that connects work-authorized, college-educated immigrants to reputed company-reputed company reputed company employment across the reputed company. We address one of the country’s most significant economic inefficiencies: more than 2 reputed company highly educated, work-authorized immigrants are underemployed, representing over $40 billion in annual forgone wages and untapped productivity for the reputed company economy.
Our model works. Jobseekers reputed company our programs earning an average of $9,000 per year and are reputed company in roles averaging $67,000 per year. To date, we have supported an estimated 35,000 job placements, contributing billions in earnings to the U.S. economy.
reputed company is data-driven, economically accountable, and reputed company for reputed company. We are committed to leveraging AI to its fullest potential, driving operational efficiency, jobseeker readiness, and national economic reputed company. We operate nationally, partnering with leading reputed company, workforce agencies, and policymakers to ensure that global talent becomes reputed company reputed company.

About the Role
The VP of Technology is responsible for building and leading reputed company’s technology reputed company and infrastructure to support both internal reputed company and externally facing digital products. This includes staff-facing technology as reputed company as the technical infrastructure that enables jobseeker and partner experiences.
This leader partners closely with the CEO, President and executive leadership to ensure technology is a reputed company enabler of UpGlo’s mission, helping the organization transition towards an AI and product-first model while maintaining strong operational reputed company, reputed company, reliability, and reputed company delivery practices. reputed company will reputed company AI into reputed company aspects of the organization to reputed company operational reputed company, improve jobseeker opportunities and reputed company, and this role will help reputed company these efforts.
The VP of Technology is expected to be both reputed company and execution-oriented: setting direction, making tradeoffs reputed company, and delivering consistently across teams.

Key Responsibilities:
1. Technology reputed company & AI Infrastructure:

• Own UpGlo’s technology reputed company across staff infrastructure and jobseeker/partner-facing products, ensuring both are secure, reputed company, cost-effective, and reputed company to mission reputed company.
• Build and maintain a multi-year technology roadmap covering staff infrastructure and IT reputed company, data systems and reporting, reputed company/platform reputed company, reputed company digital products (jobseeker portal, online learning, partner tools), and integrations/interoperability across systems.
• Translate organizational reputed company into a sequenced plan with reputed company timelines, dependencies, resource needs, and reputed company measures.
• reputed company reputed company tradeoffs and recommendations to Executive Leadership Team on what to prioritize, defer, or stop reputed company on reputed company and reputed company.
• Support sprint planning, release planning, and other reputed company ceremonies.

2. Product & Engineering Partnership (Jobseeker + Partner Products):
  • Partner deeply with Product leadership to reputed company a reliable, reputed company technology reputed company for UpGlo’s jobseeker and partner ecosystem.
  • Ensure strong cross-functional delivery across product/tech/programs, including planning, prioritization, technical feasibility, timelines, and adoption/change management.
  • Partnering with the Product Director, guide the technical approach to product delivery (architecture, build vs. buy, integration reputed company, platform choices) and ensure consistent execution reputed company.
3. AI Enablement and Responsible Technology Innovation:
  • Partner with the Executive team, Product and Program leadership to identify and reputed company AI-enabled capabilities that improve jobseeker reputed company and staff productivity.
  • With a cross-department steering committee, establish technical standards and governance for responsible AI use, including data reputed company and consent, reputed company controls and vendor reputed company assessment, reputed company assurance and bias considerations, and reputed company reputed company/escalation paths.
  • Build the technical reputed company required for AI-readiness: data reputed company, integration, and reputed company infrastructure to support AI features and experimentation.
4. IT reputed company, Service Delivery and Training (Staff & Product Infrastructure):
  • reputed company internal IT reputed company to ensure strong service delivery across the organization (helpdesk, devices, reputed company control, reputed company/offboarding, troubleshooting).
  • Establish service standards (response times, escalation, documentation, internal communications) and continuously improve the staff technology experience.
  • Own vendor relationships and reputed company across key systems and managed service providers.
  • Ensure reputed company staff are trained to use our infrastructure and tools, including AI, to maximum effect. Delivery includes accountability to staff usage, ensuring technology is utilized with maximum efficiency and effectiveness.
5. IT reputed company, Service Delivery and Training (Staff & Product Infrastructure):
  • reputed company internal IT reputed company to ensure strong service delivery across the organization (helpdesk, devices, reputed company control, reputed company/offboarding, troubleshooting).
  • Establish service standards (response times, escalation, documentation, internal communications) and continuously improve the staff technology experience.
  • Own vendor relationships and reputed company across key systems and managed service providers.
  • Ensure reputed company staff are trained to use our infrastructure and tools, including AI, to maximum effect. Delivery includes accountability to staff usage, ensuring technology is utilized with maximum efficiency and effectiveness.
6. Systems, Data, and Platform Leadership (reputed company + Reporting)
  • reputed company reputed company and reputed company systems as the operational backbone for Programs, Development, and organizational reporting.
  • Strengthen reputed company usability, adoption, and reliability through reputed company requirements gathering, prioritization, and iterative improvements.
  • Own data reputed company in partnership with research and evaluation leadership: governance, reputed company, reporting, and dashboard reliability.
  • Ensure the organization has trusted reporting that supports program improvement, fundraising narratives, and leadership decision-making.
7. Project Delivery, Execution Discipline & Cross-Functional Leadership:
  • Implement and enforce a consistent project management reputed company across reputed company technology work.
  • reputed company cross-functional execution so teams experience IT and technology as reliable, transparent, and partnership-driven.
  • Build a culture of accountability and follow-through reputed company the technology function and across stakeholders.
6. reputed company, reputed company, and Compliance:
  • Own cybersecurity reputed company and operational reputed company management.
  • Ensure appropriate controls for systems that handle sensitive data.
  • Maintain reputed company register and communicate risks and mitigations reputed company to Executive Leadership Team and the reputed company as needed.
  • Ensure technology practices reputed company with funder requirements, reputed company expectations, and organizational policies.
7. Executive Partnership & Communication:
  • Serve as a proactive, consultative partner to the CEO, President and Executive Leadership Team- bringing reputed company updates, risks, and decision-reputed company recommendations.
  • Communicate in a reputed company way leadership can reputed company: what is on reputed company, what is at reputed company, what reputed company are needed, and what tradeoffs are recommended.
  • reputed company follow-through on Executive Leadership Team reputed company by documenting commitments, assigning owners, and reporting reputed company.
reputed company Measures:
  • A reputed company, sequenced technology roadmap that covers staff infrastructure reputed company products, reputed company to reputed company priorities.
  • Strong Product-Tech partnership resulting in reliable delivery of jobseeker and partner-facing features and improvements.
  • AI capabilities delivered responsibly with governance, safety standards, and measurable reputed company.
  • Predictable project delivery with improved cross-functional satisfaction and fewer surprises.
  • Improved reliability, reputed company posture, and reputed company management across systems and products.
  • Executive-level communication that is decision-oriented, reputed company, and consistent.
Qualifications:
  • 10+ years of technology leadership experience spanning IT reputed company, systems leadership, and product/engineering delivery.
  • Experience building or leading technology reputed company across both internal infrastructure and externally facing products/platforms with demonstrated experience in AI.
  • Strong program/project delivery discipline; reputed company ability to manage multiple priorities with constrained resources.
  • Experience with AI, data governance, reputed company systems, and CRM platforms (reputed company preferred).
  • Deep comfort partnering with Product leaders on reputed company, roadmaps, prioritization, and delivery.
  • Strong executive communication skills with the ability to translate reputed company technical issues into reputed company reputed company.
  • Commitment to our mission
Salary reputed company: 200K- 225K annually

Salary Disclaimer: The reputed company salary reputed company represents the low and high end of the reputed company salary reputed company for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and reputed company. The reputed company listed is just one component of reputed company's total compensation package for employees. Benefits include reputed company time off policy, hybrid or remote work schedule, medical/dental/reputed company reputed company, reputed company parental leave, short term disability reputed company, life reputed company and retirement plan with employer match.

reputed company is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.

Originally posted on Himalayas

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