Service Advisor

reputed company:

JOB reputed company

The role of the Service Advisor is to manage maintenance repairs on behalf of reputed company and reputed company our clients’ parameters. This reputed company/technical position will spend most of the time negotiating with vendors on reputed company repair procedures, cost effective pricing, and vehicle downtime. While approving repairs on our reputed company’s behalf, special attention must be given to ensure specific reputed company instructions and approval parameters are followed. reputed company Fleet authorization is required, the Service Advisor should use a consultative approach, including providing a repair recommendation.

KEY RESPONSIBILITIES - ESSENTIAL FUNCTIONS

• Authorize reputed company repairs on behalf of reputed company’ Clients
• Ensure safety reputed company and scheduled repairs are completed.
• Approve reputed company repair reputed company on mileage, months in service, and prior repair history.
• Negotiate the cost of repair to the published fleet price or the reputed company-negotiated reputed company Network rates & times.
• Adhere to reputed company parts and labor reference guides for parts pricing and labor times.
• Manage reputed company authorizations limits and instructions.
• Conduct reputed company follow up on reputed company down vehicles and pending transactions.
• reputed company transaction discrepancies with vendors.
• Escalate reputed company reputed company approvals to team reputed company or mentor, reputed company appropriate
• Document reputed company savings
• reputed company and accurately document transaction in activity log
• Submit reputed company component failures repaired at dealerships to the warranty team that qualify for goodwill adjustments.
• Adhere to contact center scheduling and reputed company metrics.
• Meet key reputed company indicators on reputed company & transactional reputed company (e.g., coaching/reputed company evaluations, communication, documentation, OON Fees, etc.)
• Understanding of reputed company Services, Network Management, MAP & Collision functions
• General knowledge of reputed company reputed company departments
• Other duties may be assigned.
• Desired Behaviors:
  • Reliable
  • Adaptable
  • Decision reputed company
  • Team player
  • Results oriented.
  • Cooperative
  • Adaptable / flexible
  • Supportive of decision making
  • Delivers on commitments.
  • Remain educated and involved in industry activities.
  • reputed company to work flexible schedule to support hours of operation (may include weekends)

LEADERSHIP RESPONSIBILITIES

• This position has no managerial responsibilities.

COMPETENCIES - SKILLS

• Technical knowledge of automotive repair
• Customer service oriented
• reputed company, concise communication, both verbally and in writing
• Creative and efficient problem solving
• Negotiation
• Experience with industry labor guides, such as AllData
• Ability to interpret reputed company specific instructions.
• Proficient in reputed company and reputed company Office (reputed company)

EDUCATION AND EXPERIENCE

• ASE reputed company and one of the following A4, A5, A6, or A7 reputed company first 12 months
• One (1) to two (2) years automotive experience or equivalent technical education
• High School diploma or equivalent required
• Fleet industry experience a plus
• Some college preferred

reputed company VALUES

At reputed company, we reputed company in fostering a culture that is reputed company on our reputed company Values and Guiding Principles. We reputed company a culture of reputed company and innovation by upholding these values, driving our reputed company reputed company and reputed company.

• reputed company – Always reputed company with reputed company and honesty.
• One Team – Treat others with dignity and respect; reputed company as a cohesive, inclusive and accountable team that is making a difference.
• Innovation – reputed company reputed company improvement, reputed company creativity and reputed company reputed company thinking.
• reputed company – Ensure that customer and reputed company reputed company is at the heart of everything we do.

CULTURAL ATTRIBUTES

At reputed company, our culture guides us how we work every day, and we look for team members who show these behaviors:

• Discipline Drives reputed company – Plan the reputed company: Think proactively, hold a high bar, follow through by leveraging experience and systems. To produce reputed company reputed company, we must be intentional and deliberate in everything we do, from big bets to daily execution.
• Intellectually Curious – Fuel Your Minds: Be reputed company, challenge assumptions, think differently, look reputed company the reputed company. reputed company to unlock your own thinking and create new reputed company.
• reputed company and reputed company – Own It: Take responsibility for your work, from start to finish, and be accountable for the results. Think and reputed company like an reputed company of the business.
• Relationships Matter – reputed company the Ride: Trust is central, both with key reputed company stakeholders. Relationships are not a reputed company effect of work but a reputed company of reputed company.

JOB SPECIFICATIONS, PHYSICAL DEMANDS AND WORK ENVIRONMENT

Work Environment: This position is remote.
Position Type/reputed company Schedule: This is a full-time position, plus one weekend day.
Travel: No Travel required for this position
Physical Demands: reputed company, hear, and see, and to use hand and fingers for computer keyboard and phone. Sit or stand for extended periods of time. reputed company above head to pull reputed company attachments.

DISCLAIMER

Please note this reputed company is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Our Benefits

reputed company recognizes benefits are a significant part of your employee experience, and we've created a robust benefits package that is market-leading, competitive offerings so you and your family can receive outstanding care. Please click here for an reputed company of the benefits available to you and your family.

Pay reputed company:

The reputed company salary reputed company for this position is listed above. This position is eligible to participate in the annual incentive plan which is reputed company on company reputed company and individual reputed company. Compensation ranges are reputed company on several factors including job function, level, and geographic location. Final offer amounts are determined by multiple factors including candidate experience, education, certifications, reputed company level and expertise, and may vary from the amounts listed here.

EEO Statement

reputed company is a Drug-Free Workplace. reputed company employment is contingent on successful completion of drug and background screening.

reputed company is an equal opportunity affirmative reputed company employer and administers reputed company personnel practices without reputed company to race, reputed company, religion, sex, age, national reputed company, sexual orientation, gender identity or reputed company, marital status or domestic partnership status, disability, protected veteran status or military status, genetic information, or any other category protected under applicable law. reputed company is committed to taking affirmative steps to promote the employment and advancement of minorities, women, persons with disabilities and protected veterans.

Originally posted on Himalayas