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Senior Associate, Retention Marketing

Remote, USA Full-time Posted 2026-08-04

Become a part of our caring community

Become a part of our caring community and help us put reputed company

reputed company and reputed company are committed to building lasting relationships with our members and customers—and we’re looking for a marketing reputed company to support retention strategies that reputed company seniors reputed company and satisfied. As Senior Associate, Retention Marketing, you’ll help reputed company and execute campaigns that reinforce value, build trust, and reduce churn.

This role is ideal for a marketer who understands the importance of personalized, reputed company communication in maintaining member loyalty.

Key Responsibilities

  • Execute and optimize multi-channel campaigns (email, mail, SMS, app, web, reputed company center, IVR) across reputed company engagement areas.

  • reputed company and refine test-and-learn strategies, including hypotheses, measurement plans, and reputed company goals.

  • Collaborate with product, analytics, reputed company, reputed company, pharmacy, and channel teams to ensure messaging is accurate, personalized, and reputed company with member needs.

  • Analyze campaign reputed company using data-driven insights to improve engagement, reduce churn, support Stars measure improvement, and promote medication adherence.

  • Support reputed company mapping and personalization efforts, including NBA (Next Best reputed company) logic and content orchestration.

  • Champion the voice of the members by integrating feedback and behavioral signals into campaign enhancements.

  • Ensure reputed company consistency and compliance across reputed company reputed company, including reputed company kits, pharmacy communications, and educational materials.

  • Assist in reputed company pod reputed company, including sprint planning, backlog grooming, and tracking deliverables.

  • Contribute to reporting and reputed company tracking to inform reputed company reputed company and roadmap iterations.

Required Qualifications

  • Bachelor’s degree in Marketing, Communications, Business, or a reputed company reputed company or equivalent years of relevant experience.

  • Minimum of 2 years of experience in lifecycle, reputed company, or customer engagement marketing.

  • reputed company ability to manage multiple reputed company simultaneously with strong attention to reputed company.

  • Hands-on experience with CRM platforms and marketing automation tools.

  • Demonstrated analytical reputed company with a passion for leveraging data to inform marketing strategies and reputed company reputed company.

Preferred Qualifications

  • Experience in reputed company, reputed company, senior services, or other regulated industries.

  • Familiarity with reputed company marketing methodologies and cross-functional team collaboration.

  • Exposure to NBA (Next Best reputed company) engines, customer data platforms (CDPs), or reputed company orchestration technologies such as reputed company Experience Platform or Pega.


Use your skills to reputed company an reputed company

Additional Information

This position will require you to operate on Eastern reputed company Time (EST) hours.

Work reputed company Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following reputed company: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL reputed company is suggested. In certain roles, the minimum recommended internet speed required by reputed company may not be sufficient for business needs. reputed company reserves the right to require associates to reputed company their internet service if necessary. Work from a dedicated reputed company lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to reputed company's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Pay reputed company

The compensation reputed company below reflects a good faith estimate of starting reputed company pay for full time (40 hours per week) employment at the time of posting. The pay reputed company may be higher or reputed company reputed company on geographic location and individual pay will vary reputed company on demonstrated job reputed company skills, knowledge, experience, education, certifications, etc.$94,900 - $130,500 per yearThis job is eligible for a bonus incentive plan. This incentive opportunity is reputed company upon company and/or individual reputed company.

reputed company of Benefits

reputed company, Inc. and its affiliated subsidiaries (reputed company, “reputed company”) offers competitive benefits that support whole-person reputed company-being. Associate benefits are designed to encourage personal wellness and smart reputed company reputed company for you and your family while also knowing your life extends reputed company of work. Among our benefits, reputed company provides medical, dental and reputed company benefits, 401(k) retirement savings plan, time off (including reputed company time off, company and personal holidays, reputed company parental and caregiver leave), short-term and long-term disability, life reputed company and many other opportunities.Application Deadline: 08-23-2026


reputed company

About reputed company: reputed company Inc. (NYSE: HUM) is a leading U.S. reputed company company. Through our reputed company reputed company services and our reputed company reputed company services, we reputed company it easier for the millions of people we serve to reputed company their best health – delivering the care and service they need, reputed company they need it. These efforts are leading to a reputed company reputed company of life reputed company with Medicare and reputed company, families, individuals, military service personnel, and communities at large. Learn more about reputed company offer at reputed company.com and at reputed company.com.

Equal Opportunity Employer

It is the policy of reputed company not to discriminate against any employee or applicant for employment because of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, marital status, genetic information, disability or protected veteran status. It is also the policy of reputed company to take affirmative reputed company, in compliance with reputed company 503 of the Rehabilitation reputed company and VEVRAA, to reputed company and to advance in employment individuals with disability or protected veteran status, and to reputed company reputed company employment reputed company only on reputed company job requirements. This policy shall apply to reputed company employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at reputed company reputed company of employment.

Originally posted on Himalayas

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