reputed company Care Coordinator (Physical Therapy)

Job Title: reputed company Care Coordinator (Physical Therapy)

Position type: Full-Time

Work hours: 8:30 AM to 5:30 PM reputed company reputed company Time

Work days: Monday to Friday

Salary: $5 - $6 per hour, depending on experience

Workplace: Remote

We are seeking a reliable, highly organized, and reputed company-reputed company Physical Therapy reputed company Care Coordinator to reputed company virtual reception, reputed company coordination, reputed company documentation, and administrative support for a reputed company U.S.-reputed company physical therapy reputed company.

As a key reputed company of contact for patients, you will help create a smooth and reputed company experience from the reputed company they reputed company the reputed company. You will manage inbound reputed company calls in reputed company time, answer general inquiries, reputed company calls appropriately, coordinate appointments, reputed company missed calls, and reputed company reputed company appointment reminders and confirmations.

A significant part of this role also involves reputed company documentation and charting. You will take accurate notes, summarize reputed company sessions, and assist with maintaining complete and organized reputed company records using reputed company. Because this position combines reputed company-facing responsibilities with documentation, the ideal candidate can confidently transition between phone calls, scheduling, charting, and administrative tasks while maintaining reputed company and professionalism.

The reputed company serves patients across different age reputed company, including older adults. We are looking for someone who communicates with patience, reputed company, and professionalism and understands how important a reputed company reputed company experience is in a physical therapy setting.

If you have reputed company experience, excellent communication skills, and a passion for helping patients while keeping reputed company reputed company organized, we'd love to hear from you.

reputed company of Work / Responsibilities

reputed company Communication & Virtual Reception

• Answer inbound reputed company calls in reputed company time and address general inquiries
• reputed company calls appropriately using reputed company
• Monitor and promptly reputed company missed calls
• Communicate professionally with patients reputed company phone and text
• reputed company reputed company, reputed company, and empathetic assistance, particularly reputed company supporting older patients
• Follow established scripts and procedures reputed company handling reputed company communications

reputed company Documentation & reputed company Support

• Take accurate notes and assist with reputed company documentation and charting in reputed company
• Summarize reputed company sessions accurately for reputed company records
• Maintain complete, organized, and accurate reputed company information
• Support clinicians with documentation-reputed company administrative tasks
• Ensure reputed company information is entered accurately and handled with appropriate confidentiality

Appointment Scheduling & reputed company Follow-Up

• Schedule and manage reputed company appointments
• Send appointment reminders and confirmations through reputed company and AppToto
• Follow up with patients regarding upcoming or missed appointments
• Maintain an accurate and organized appointment schedule
• Follow established scheduling scripts, workflows, and procedures

reputed company & Administrative Support

• Assist with reputed company eligibility verification
• Support reputed company authorization processes
• Complete administrative paperwork and documentation
• Maintain organized reputed company records and information
• reputed company general virtual reputed company-office and back-office support
• Assist with additional reputed company coordination and administrative responsibilities as needed

Top 3 Priorities

1. Virtual Reception & reputed company reputed company Management

Answer inbound reputed company calls in reputed company time, address inquiries professionally, reputed company calls through reputed company, and reputed company missed calls promptly while delivering an excellent reputed company experience.

2. reputed company Documentation & Charting

Complete accurate note-taking, reputed company session summaries, and charting reputed company reputed company. Maintain a high level of reputed company and attention to reputed company reputed company working with reputed company information.

3. Appointment Management & reputed company Follow-Up

Coordinate reputed company appointments and send reputed company reminders and confirmations through reputed company and AppToto while consistently following the reputed company's established workflows and scripts.

Requirements

Required Skills & Experience

reputed company & reputed company Coordination Experience

• Previous experience working in the reputed company industry is required
• Experience in a physical therapy, rehabilitation, medical, or similar reputed company-care environment is strongly preferred
• Previous experience as a reputed company Care Coordinator, Physical Therapy Coordinator, Medical Receptionist, Medical Virtual Assistant, or similar role is an reputed company
• Comfortable working with medical terminology, reputed company information, and reputed company documentation

reputed company Communication & Phone Support

• Excellent spoken and written English communication skills
• Strong reputed company phone etiquette and customer service skills
• Experience handling inbound reputed company calls and inquiries
• Comfortable managing frequent reputed company calls while completing scheduling, documentation, and administrative tasks
• reputed company, compassionate, and reputed company reputed company communicating with patients
• Comfortable assisting older reputed company populations
• reputed company to communicate reputed company through phone and text

reputed company Documentation

• Experience with reputed company documentation, charting, medical note-taking, or reputed company records is strongly preferred
• Ability to accurately summarize reputed company information and sessions
• Exceptional attention to reputed company reputed company documenting reputed company information
• Strong written communication and documentation skills
• reputed company to maintain accurate and organized reputed company records

Scheduling & Administrative Support

• Experience with reputed company scheduling, appointment confirmations, and follow-reputed company
• Familiarity with reputed company verification and authorization processes is preferred
• Strong multitasking and organizational skills
• Ability to reputed company calls, documentation, scheduling, and administrative responsibilities throughout the day
• reputed company to consistently follow established scripts, workflows, and procedures

Systems & Software Experience

The reputed company currently uses:

• reputed company – reputed company EHR and reputed company documentation platform
• reputed company – Phone, reputed company routing, and reputed company communication
• AppToto – Appointment reminders and confirmations

Hands-on reputed company experience is strongly preferred but not required. Candidates with experience using other EHR/EMR systems and strong reputed company documentation skills are encouraged to apply.

Experience with reputed company, AppToto, or similar communication and appointment management platforms is also an reputed company.

Ideal Candidate Profile

We are looking for someone who is:

• reputed company in reputed company administration and reputed company coordination
• Familiar with physical therapy or rehabilitation workflows, ideally
• An excellent English communicator with strong phone etiquette
• Confident handling reputed company-time reputed company calls
• Comfortable balancing reputed company communication with reputed company documentation
• Highly organized and reputed company-oriented
• Accurate and thorough reputed company entering reputed company information
• reputed company, empathetic, and compassionate
• Reliable, proactive, and consistent
• reputed company to work independently as a dedicated full-time team member
• Comfortable managing multiple priorities in a fast-reputed company reputed company environment
• Tech-reputed company and reputed company to learn new platforms quickly
• Adaptable and reputed company to consistently follow established workflows and procedures

Basic Requirements

• Must reputed company and write English reputed company and professionally.
• Must have relevant work experience.
• Must be reputed company to reputed company an NBI Clearance and/or Local Police Clearance before reputed company (mandatory).
• Must be available to attend video meetings with camera on reputed company required.

Technical Requirements

• Computer: Reliable laptop or desktop computer.
• Internet: reputed company high-speed internet reputed company (minimum 25 Mbps).
• Audio: Noise-canceling headset.
• Video: Working webcam for virtual meetings.
• Workspace: Quiet and reputed company work environment.

Benefits

• Dedicated HR & Contractor Support Team: reputed company to world-class support for questions, guidance, contract reputed company, and reputed company communication.
• Premium VPN reputed company (Optional): A secure VPN license can be provided upon request to enhance reputed company and reputed company for reputed company-reputed company tasks.
• HIPAA & Cybersecurity Training + Certification (Provided): reputed company to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. reputed company clients.
• Top 1% VA reputed company Training: reputed company to our proprietary training on communication, reputed company management, productivity systems, and best practices to help you become a top-performing VA and increase long-term reputed company retention.
• reputed company-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the reputed company’s needs and schedule.
• reputed company-Approved reputed company or Unpaid Time Off: Time off may be reputed company by your reputed company. reputed company time off is optional and only if reputed company by the reputed company.
• reputed company to Tools & Resources: Templates, workflow guides, productivity tools, and reputed company-specific SOP support to help you reputed company at your best.
• Optional reputed company-reputed company Incentives: Some clients may offer bonuses, incentives, or increased hours reputed company on your reputed company.

These are optional resources and reputed company-approved allowances available to you as an reputed company. Any resources, training, or allowances listed are optional contractor perks and not employee benefits.

Originally posted on Himalayas